Worldpay from FIS vs. Kyriba

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Worldpay from FIS
Score 7.0 out of 10
N/A
Worldpay, now from FIS (acquired July, 2019) is a solution designed to simplify payment acceptance and improve the user's bottom line by accepting traditional and alternative payment types anywhere, any time, on any device and across channels. Worldpay from FIS also guides crypto exchanges through the complexities of global payment processing. Their card-to-crypto services enable crypto exchanges to leverage global card networks like Visa and Mastercard to accept credit and…N/A
Kyriba
Score 8.6 out of 10
Enterprise companies (1,001+ employees)
Kyriba empowers CFOs, Treasurers and their IT counterparts to transform liquidity as a dynamic, real-time vehicle for growth and value creation. Kyriba is a secure, scalable SaaS platform that leverages artificial intelligence, automates payments workflows, and enables thousands of multinational corporations and banks to maximize growth, protect against loss from fraud and financial risk and reduce operational costs. Kyriba states that for…N/A
Pricing
Worldpay from FISKyriba
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Worldpay from FISKyriba
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
Worldpay from FISKyriba
Treasury Management
Comparison of Treasury Management features of Product A and Product B
Worldpay from FIS
-
Ratings
Kyriba
7.7
4 Ratings
0% below category average
Cash and Liquidity Management00 Ratings8.84 Ratings
Financial Fraud Prevention00 Ratings7.22 Ratings
Treasury Management Payments00 Ratings7.83 Ratings
Bank Account Management00 Ratings7.84 Ratings
Treasury Risk Management00 Ratings7.22 Ratings
Treasury Reporting00 Ratings8.04 Ratings
Liquidity Forecasting00 Ratings8.12 Ratings
Market Data00 Ratings6.73 Ratings
Best Alternatives
Worldpay from FISKyriba
Small Businesses
Apple Pay
Apple Pay
Score 9.0 out of 10

No answers on this topic

Medium-sized Companies
Apple Pay
Apple Pay
Score 9.0 out of 10

No answers on this topic

Enterprises
Adyen
Adyen
Score 8.8 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Worldpay from FISKyriba
Likelihood to Recommend
4.1
(7 ratings)
8.6
(30 ratings)
Likelihood to Renew
7.0
(1 ratings)
9.0
(3 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
5.0
(1 ratings)
10.0
(3 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Worldpay from FISKyriba
Likelihood to Recommend
FIS
Vantiv is excellent for companies that need to be able to accept credit cards and want to keep accurate reports. However, if you ever need to contact customer service or your account rep, be prepared to be extremely frustrated. Vantiv recently merged with another company, and we are having a very difficult time getting information from our account manager about how to access out account now.
Read full review
Kyriba Corp.
10 points for Kyriba is the least we can give you as we have achieved many cash management benefits. Today we don't have the same problems as when we didn't have Kyriba. It improved the payment relationship with our suppliers and provides us with detailed reports of all the financial processes that are carried out in bank management, we recommend it and we will use it indefinitely.
Read full review
Pros
FIS
  • It has broad support for networks and software solution.
  • It is fairly easy to implement and configure.
  • Has good technical support when you have the proper contact.
Read full review
Kyriba Corp.
  • Bank Reconciliations - identifying outstandings on a daily basis and compiling a list of reconciling items.
  • Payment file processing - ACH, BACS, and SEPA payments.
  • Transactional reporting - lists of transactions for AP/AR entry.
  • Balances reporting - monitoring account balances for treasury management.
Read full review
Cons
FIS
  • In my experience, Some of the WORST tech support/customer service I've ever experienced
  • Two of the last four years, gift cards crashed for multiple days during our Black Friday sale
  • Duplicate charges
  • Fraud controls are weak and (for gift cards) cost extra for dubious protection
  • It took them over a month (and constant badgering) to give us a copy of our contract
  • The system crashes quite a bit, leaving our locations without any ability to charge customers
  • I dread having to deal with WorldPay, yet have to on a daily, if not weekly, basis
Read full review
Kyriba Corp.
  • There are a few downsides as well for this product like the system processing is different with different modules which are quite strange and sometimes get pretty taunting for the users.
  • Also, the debt module needs improvement and should become more relevant to the overall software. This is one of the biggest cons I would say and it also needs to be fixed immediately for a better user experience.
Read full review
Likelihood to Renew
FIS
As long as Vantiv continues to improve and we can get better responses from customer service, we will likely continue to use Vantiv. However, if customer service declines, we will likely look for something else
Read full review
Kyriba Corp.
Very powerful treasury management tool, the reason it's not a 10 is implementation and support lags behind competitors. It can take a long time for issues to get resolved. But once it's set up properly, everything works well most of the time. Few if any other providers will have the same range of features.
Read full review
Usability
FIS
No answers on this topic
Kyriba Corp.
It can always be better. There needs to be more instances wherein the user can make changes that work for them and those changes would be saved for future use, not having to make the same changes over and over again.
Read full review
Support Rating
FIS
Many customer support employees of Vantiv do not seem to know much about the Vantiv website. I have been transferred around to as many as four different people to get an answer to what I thought was a simple question. I am not sure if it would be possible to receive adequate support for a more complex issue.
Read full review
Kyriba Corp.
We have weekly calls with our support team to discuss ongoing implementation projects and other issues we find from time to time. They are very responsive to any questions we have and can escalate issues to a higher level of support if they do not have the expertise necessary to fix the problem. They are helpful in coordinating testing with banks if necessary, and provide regular statistics regarding support calls, causes of problems, and resolution.
Read full review
Implementation Rating
FIS
No answers on this topic
Kyriba Corp.
We had some issues with one of the implementation people provided by Kyriba. The communication skills were lacking, with assumptions being made as to what we knew already. It was very frustrating. Once that was resolved, further module implementations have been smoother.
Read full review
Alternatives Considered
FIS
ANYONE would be better than Worldpay. My parent company requires its use. Otherwise, I would have run away screaming a long time ago.
Read full review
Kyriba Corp.
In previous companies, the payments were processed from an AS400 based module, which required a deep technical knowledge for every action required, turning simple things like adding a bank account into a nightmare With Kyriba, most of the processes and updates just requires a couple of clicks and copy/paste updated information
Read full review
Return on Investment
FIS
  • Positive- More clients are enticed to use World Pay when they hear the benefits.
  • Negative- Customer service lacks so our clients tend to complain about that.
  • Negative- Rates can be a little high depending if client is currently using a local bank.
Read full review
Kyriba Corp.
  • Kyriba saves our department time, which is the most valuable thing we have. Before Kyriba we had to log into each bank to pull data for the prior day before we could enter our current day activity. Now the banks send the data right to Kyriba! It saves us about 3 hours of work each day from our old process.
  • Kyriba has given us visibility into all of our bank accounts in a centralized platform. We can better monitor activity and use that information to make better business decisions.
  • Kyriba has given us better transparency because of dual approval. One person has to enter information and another person has to approve information, so we have tighter controls.
Read full review
ScreenShots

Kyriba Screenshots

Screenshot of The Liquidity Analytics Dashboard in Kyriba offers a real-time and actionable overview of an organization's liquidity position and related metrics, helping treasury professionals make informed decisions and ensure optimal cash management strategies.Screenshot of The Cash Analytics Dashboard in Kyriba presents crucial financial information that enable finance teams to answer questions like, Do I have enough cash? Are my cash forecasts reliable? What is my activity with banks?Screenshot of The Payments Analytics Dashboard in Kyriba gives users an at-a-glance overview of their organization's payment activities, ensuring efficient payment processing, compliance with approval workflows, and effective management of financial transactions.Screenshot of The Compliance Analytics Dashboard in Kyriba helps users monitor and manage fraud risks, ensure compliance with regulations, and respond to potential incidents, thereby safeguarding the organization's financial integrity and reputation.Screenshot of The Risk Analytics Dashboard in Kyriba helps financial risk. It helps answer questions like, How much is available on my credit lines? What is my borrowing profile? What is the value of my financial assets?Screenshot of The Supply Chain Finance Analytics Dashboard in Kyriba helps users manage and optimize their organization's working capital position, improve the cash conversion cycle, and make informed supply chain financing decisions to achieve financial efficiency.