What users are saying about
3 Ratings
11 Ratings
3 Ratings
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Score 10 out of 100
11 Ratings
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Score 4.5 out of 100

Likelihood to Recommend

Flipcause

Flipcause has been great for our organization and donors report good experiences using the platform. It has been fantastic for our annual fundraiser, as we can sell tickets, get volunteers to sign up, solicit donations, contact all ticket purchasers, and more very easily
Anonymous | TrustRadius Reviewer

Greater Giving

For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration.For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.
Lindsay Cleland | TrustRadius Reviewer

Pros

Flipcause

  • Flipcause has a great user interface for donors.
  • Flipcause sends customizable donation receipts.
  • Flipcause easily integrates with our website.
  • Flipcause has great customer service.
Anonymous | TrustRadius Reviewer

Greater Giving

  • Payment Facilitation
  • Ticket Puchasing
  • Auction Coordination
Anonymous | TrustRadius Reviewer

Cons

Flipcause

  • The functionality is great, but setting up a fundraising campaign the first time can be time consuming and confusing. However, they have customer service staff who can help you or who will set up the campaign for you from start to finish.
  • You must click "save" each time you open a section of your campaign even if you haven't made any changes. This can be a bit annoying, but I suppose the feature is there to prevent changes from being lost or unwanted changes from being saved.
Anonymous | TrustRadius Reviewer

Greater Giving

  • Reports have frequent glitches; especially when downloading large amounts of data (more than 500 records).
  • Lacks data integration capabilities with other systems (Salesforce, Constant Contact, Zoho, etc.); I have found workarounds by uploading and downloading reports, but it really is a pain
  • Customer Support is terrible! The online support is uncaring and completely incompetent. On the other hand, the phone support is really friendly and generally quite knowledgeable about the product and solutions.
Anonymous | TrustRadius Reviewer

Usability

Flipcause

No score
No answers yet
No answers on this topic

Greater Giving

Greater Giving 7.0
Based on 1 answer
Great for beginners. Easy to get up and running quickly. I did worry a bit about my end-users accidentally changing or deleting data.
Anonymous | TrustRadius Reviewer

Support Rating

Flipcause

Flipcause 10.0
Based on 1 answer
Flipcause has amazingly responsive customer support staff and "Success Teams." When you sign up, your Success Manager makes sure you have all the information and support needed to get up and running quickly and easily. Your Success Team will happily provide support on an on-going basis as needed, although we have not needed much support due to the easy-to-use interface
Anonymous | TrustRadius Reviewer

Greater Giving

Greater Giving 4.0
Based on 1 answer
Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Flipcause

We previously used Network for Good to process online donations and to sell event tickets, but Flipcause has proven much better at meeting our needs. I prefer the Flipcause interface and functionality, especially for event registrations. We have also used PayPal and PayPal Here to collect donations online and in person. While these are trusted and recognizable for our donors, they are only useful for collecting donations and do not have easily customizable donation receipts.
Anonymous | TrustRadius Reviewer

Greater Giving

We've used this for years, and see no reason to explore others!
Sharon Burk | TrustRadius Reviewer

Return on Investment

Flipcause

  • We are a nonprofit and donations are our lifeline. By streamlining the donation solicitation, processing, and acknowledgement process, and by automatically populating the donor CRM, Flipcause has saved so much time. And as we all know, time is money...
  • Flipcause encourages donors to pay the additional credit card processing fees, so more of the donation lands in our account.
Anonymous | TrustRadius Reviewer

Greater Giving

  • The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
  • We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
  • The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics
Anonymous | TrustRadius Reviewer

Pricing Details

Flipcause

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Greater Giving

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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