TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flipcause

    Score5.2 out of 10
    N/AFlipcause is a nonprofit fundraising management platform from the company of the same name in Oakland.

    $125

    per month

    Greater Giving

    Score9.1 out of 10
    N/AGreater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving solutions are based on a single cloud-based platform.N/A
    Pricing
    FlipcauseGreater Giving
    Editions & Modules
    No answers on this topic
    Event Package
    Contact Sales
    per year Unlimited Users and Events
    Express Package
    Contact Sales
    per year Unlimited Users and Events
    Virtual and In-Person Events Package
    Contact Sales
    per year Unlimited Users and Events
    Offerings
    Pricing Offerings
    FlipcauseGreater Giving
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe comparison chart helps to understand which package is best for any organization based on the features included.
    More Pricing Information
    Best Alternatives
    FlipcauseGreater Giving
    Small Businesses
    Bonterra Network for Good
    Score9.4 out of 10
    Bonterra Network for Good
    Score9.4 out of 10
    Medium-sized Companies
    GiveSmart by Momentive
    Score7.5 out of 10
    GiveSmart by Momentive
    Score7.5 out of 10
    Enterprises
    Kindsight iWave
    Score8.4 out of 10
    Kindsight iWave
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FlipcauseGreater Giving
    Likelihood to Recommend
    5.2
    (4 ratings)
    8.0
    (6 ratings)
    Usability
    6.0
    (3 ratings)
    9.0
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    User Testimonials
    FlipcauseGreater Giving
    Likelihood to Recommend
    Flipcause
    If you are doing this for fun, and don't actually need the money that you raise through Flipcause, they're great, but if you need the funds to, say, run payroll or pay rent, do not even THINK of using them. You will spend a lot of time tearing your hair out, and sending yet another email begging them to transfer funds
    Read full review
    Global Payments
    For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration. For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.
    Incentivized
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    Pros
    Flipcause
    • Flipcause has a great user interface for donors.
    • Flipcause sends customizable donation receipts.
    • Flipcause easily integrates with our website.
    • Flipcause has great customer service.
    Incentivized
    Read full review
    Global Payments
    • Website design is really easy and looks very professional.
    • Data uploads and downloads are generally pretty easy.
    • Process flows are nicely organized and easy for a non-technical person to figure out
    Read full review
    Cons
    Flipcause
    • You have to contact them multiple times to get them to give you your money.
    • It generally takes at least a month to get funds from them to you.
    • They take a really long time to respond to support emails, if they respond at all.
    Read full review
    Global Payments
    • [I feel the] auction system is not as sophisticated as other systems
    • Staff support structure
    • Doesn't come out with updates very quickly [in my experience]
    Incentivized
    Read full review
    Usability
    Flipcause
    Website design is great and easy to use
    Read full review
    Global Payments
    Greater Giving is very intuitive. It’s easy to set up in the backend and change as needed. Anytime we couldn’t figure something out on our own, our customer service representative was always available and super helpful!
    Incentivized
    Read full review
    Support Rating
    Flipcause
    Flipcause has amazingly responsive customer support staff and "Success Teams." When you sign up, your Success Manager makes sure you have all the information and support needed to get up and running quickly and easily. Your Success Team will happily provide support on an on-going basis as needed, although we have not needed much support due to the easy-to-use interface
    Incentivized
    Read full review
    Global Payments
    Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.
    Read full review
    Alternatives Considered
    Flipcause
    We previously used Network for Good to process online donations and to sell event tickets, but Flipcause has proven much better at meeting our needs. I prefer the Flipcause interface and functionality, especially for event registrations. We have also used PayPal and PayPal Here to collect donations online and in person. While these are trusted and recognizable for our donors, they are only useful for collecting donations and do not have easily customizable donation receipts.
    Incentivized
    Read full review
    Global Payments
    We currently use Eventbrite for our pre-event ticket and sponsorship sales as they have a much more streamlined webpage that is customizable, they allow us to pass on the fees to our purchasers, AND they do not charge an annual fee on top of the processing fees. However, they do not have the ability to let you swipe a credit card in advance - you need a membership to Bidding for Good to do so. We tried using Eventbrite and Bidding for Good for only 1 event before we switched back to Greater Giving. Neither platform allowed you to send out tax receipts and the on-site event management was subpar compared to the ease of Greater Giving.
    Incentivized
    Read full review
    Return on Investment
    Flipcause
    • Diminished trust from employees because of payroll delays.
    • Unable to plan ahead because we have no idea when we will get our funds.
    • Excessive time spent chasing funds, rather than fulfilling our mission.
    • Excessive time spent researching new platforms, and changing all our infrastructure because we've finally decided we can't stay with them any longer.
    Read full review
    Global Payments
    • The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
    • We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
    • The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics
    Incentivized
    Read full review
    ScreenShots

    Greater Giving Screenshots

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