TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Mattermost

Please fill out the form below to get in touch.

Mattermost

Connect with Mattermost

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Mattermost so that Mattermost and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flock

    Score9.5 out of 10
    N/AFlock is a collaborative business messaging application, designed to compete with Slack. The app is presented as a fast and reliable means of communication, and is available in a free edition for teams of up to twenty members.

    $0

    for teams of 1-20 members

    Mattermost

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

    $0

    per month per user

    Pricing
    FlockMattermost
    Editions & Modules
    Starter
    $0
    for teams of 1-20 members
    Pro
    $6
    per month per user (ideal for teams of 20-100 users)
    Enterprise
    Contact Sales
    for organizations of 100+ members
    Free Self-Hosted
    $0
    per month per user
    Professional
    $10
    per month per user
    Enterprise
    Contact Us
    per month per user
    Offerings
    Pricing Offerings
    FlockMattermost
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    FlockMattermost
    Considered Both Products
    Titan.Mail
    No answer on this topic
    Mattermost
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    94%
    Would buy again
    46 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    98%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    100%
    Lived up to sales and marketing promises
    21 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    100%
    Implementation went as expected
    34 Answers
    Features
    FlockMattermost
    Project Management
    Comparison of Project Management features of Flock and Mattermost
    Feature
    Flock
    7.8
    13 Ratings
    1% above category average
    Mattermost
    8.4
    49 Ratings
    8% above category average
    Task Management8.311 Ratings8.637 Ratings
    Gantt Charts6.97 Ratings7.59 Ratings
    Scheduling8.810 Ratings7.69 Ratings
    Workflow Automation8.011 Ratings8.929 Ratings
    Mobile Access9.213 Ratings8.745 Ratings
    Search6.811 Ratings8.824 Ratings
    Visual planning tools6.48 Ratings8.511 Ratings
    Communication
    Comparison of Communication features of Flock and Mattermost
    Feature
    Flock
    8.4
    13 Ratings
    5% above category average
    Mattermost
    8.4
    52 Ratings
    5% above category average
    Chat9.613 Ratings8.752 Ratings
    Notifications9.313 Ratings8.352 Ratings
    Discussions9.113 Ratings8.749 Ratings
    Surveys8.19 Ratings9.032 Ratings
    Internal knowledgebase6.77 Ratings9.335 Ratings
    Integrates with GoToMeeting10.01 Ratings7.78 Ratings
    Integrates with Gmail and Google Hangouts8.06 Ratings8.012 Ratings
    Integrates with Outlook6.04 Ratings7.58 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Flock and Mattermost
    Feature
    Flock
    7.1
    12 Ratings
    13% below category average
    Mattermost
    8.9
    28 Ratings
    10% above category average
    Versioning7.28 Ratings7.911 Ratings
    Video files6.310 Ratings9.322 Ratings
    Audio files6.310 Ratings9.322 Ratings
    Document collaboration8.112 Ratings7.918 Ratings
    Access control7.39 Ratings9.922 Ratings
    Advanced security features6.49 Ratings9.019 Ratings
    Integrates with Google Drive7.07 Ratings8.212 Ratings
    Device sync8.311 Ratings10.016 Ratings
    Best Alternatives
    FlockMattermost
    Small Businesses
    Superhuman Docs
    Score8.9 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FlockMattermost
    Likelihood to Recommend
    9.4
    (13 ratings)
    8.6
    (54 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    8.9
    (10 ratings)
    Usability
    9.5
    (7 ratings)
    7.1
    (8 ratings)
    Support Rating
    8.8
    (3 ratings)
    8.0
    (9 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.6
    (39 ratings)
    User Testimonials
    FlockMattermost
    Likelihood to Recommend
    Titan.Mail
    Flock is very well suited in scenarios where individuals must communicate via chat. It also works great when teams need to communicate via group chat messages. File and document sharing is another area where Flocks works well. Channels are used for discussions on specific topics or organization-wide announcements. Flock may be less appropriate when you use it for voice and video calls. Where.
    Incentivized
    Read full review
    Mattermost
    I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
    Incentivized
    Read full review
    Pros
    Titan.Mail
    • Networked phones are a thing of past now. We don’t have to stop what we are doing to receive phone calls currently because Flock can do that
    • It is now easy to send messages to many people at the same time, all we need to do is to add all the contants in the chat and select all to send a message
    • This software has an in-built to-do-list which allows us to assign tasks to different people or users and then supervise each independently
    Incentivized
    Read full review
    Mattermost
    • Easy intergration to our main CRM (Monday.com)
    • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
    • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
    Incentivized
    Read full review
    Cons
    Titan.Mail
    • A tool is only good if people use it. Some of the artists I work with found it too complex (though I don't think they really gave it a good shot).
    • We used it heavily for about six months and it didn't hit too many other big negative points.
    Incentivized
    Read full review
    Mattermost
    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Incentivized
    Read full review
    Likelihood to Renew
    Titan.Mail
    We would likely to renew use of Flock for our organization since it meets most of the requirements of team collboration and communication for a small group like us. Most of our Flock users like it's features and use it extensively for day-to-day work. We are quite optimistic about it's future updates.
    Incentivized
    Read full review
    Mattermost
    Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
    Incentivized
    Read full review
    Usability
    Titan.Mail
    It is good to give what an app deserves, Flock is very efficient and effective app to manage the all day to day activities and communicate across all team members, create groups, share files, send reminders schedule reminders for each group or persons and share notes.Pin files and search any messages from anyone with advanced filters. It's a great app.
    Incentivized
    Read full review
    Mattermost
    Since it helps track all the things at one place and the bots can be made which helps to automate many tasks. We use it in our security incident tracking in which there are pre defined tasks like adding people, creating groups, launching bots. All these things make the work easier and oraganized
    Incentivized
    Read full review
    Support Rating
    Titan.Mail
    We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.
    Incentivized
    Read full review
    Mattermost
    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Incentivized
    Read full review
    Implementation Rating
    Titan.Mail
    No answers on this topic
    Mattermost
    This went as expected. No surprises or major hurdles.
    Incentivized
    Read full review
    Alternatives Considered
    Titan.Mail
    Flock as mentioned takes the best of all these apps and improves upon them. Flock's UI was exactly what we were looking for and Flock doesn't overcharge small teams for search functional or messaging. It just offers a great product at a great price combined with great support. Their chat ticket system works almost immediately.
    Incentivized
    Read full review
    Mattermost
    I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
    Incentivized
    Read full review
    Return on Investment
    Titan.Mail
    • Organizing notes manually has been drastically reduced. Flock folders and chats are perfect for keeping each file separate.
    • We have not missed one calendar event with Flocks integration of our Google Calendar.
    • Being able to cut out or $99/month case management software has saved a ton of money each month.
    Incentivized
    Read full review
    Mattermost
    • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
    • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
    • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
    Incentivized
    Read full review
    ScreenShots

    Flock Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Mattermost Screenshots

    Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.