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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flowdock

    Score9.5 out of 10
    N/AFlowdock is a collaboration tool built around a chat and team inbox interface. Flowdock is available via app or as a browser-based solution. It was originally offered by Rally Software Development, which was acquired by CA Technologies, which was acquired by Broadcom in 2018.N/A

    Google Chat

    Score7.9 out of 10
    N/AGoogle Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
    Pricing
    FlowdockGoogle Chat
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FlowdockGoogle Chat
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    FlowdockGoogle Chat
    Considered Both Products
    Broadcom
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    24 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    19 Answers
    Features
    FlowdockGoogle Chat
    Project Management
    Comparison of Project Management features of Flowdock and Google Chat
    Feature
    Flowdock
    4.9
    2 Ratings
    44% below category average
    Google Chat
    8.3
    26 Ratings
    8% above category average
    Task Management6.72 Ratings8.014 Ratings
    Gantt Charts3.01 Ratings8.29 Ratings
    Scheduling4.01 Ratings8.616 Ratings
    Workflow Automation2.01 Ratings7.312 Ratings
    Mobile Access7.22 Ratings9.225 Ratings
    Search5.72 Ratings9.123 Ratings
    Visual planning tools6.01 Ratings7.813 Ratings
    Communication
    Comparison of Communication features of Flowdock and Google Chat
    Feature
    Flowdock
    3.8
    2 Ratings
    71% below category average
    Google Chat
    8.9
    26 Ratings
    11% above category average
    Chat8.92 Ratings9.826 Ratings
    Notifications7.72 Ratings9.126 Ratings
    Discussions7.72 Ratings8.824 Ratings
    Surveys2.01 Ratings9.517 Ratings
    Internal knowledgebase1.01 Ratings8.915 Ratings
    Integrates with GoToMeeting1.01 Ratings8.07 Ratings
    Integrates with Gmail and Google Hangouts1.01 Ratings8.215 Ratings
    Integrates with Outlook1.01 Ratings9.06 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Flowdock and Google Chat
    Feature
    Flowdock
    7.8
    1 Ratings
    3% below category average
    Google Chat
    8.6
    26 Ratings
    7% above category average
    Video files8.01 Ratings7.623 Ratings
    Audio files8.01 Ratings7.922 Ratings
    Document collaboration8.01 Ratings8.021 Ratings
    Access control8.01 Ratings9.218 Ratings
    Advanced security features7.01 Ratings9.319 Ratings
    Versioning00 Ratings8.817 Ratings
    Integrates with Google Drive00 Ratings8.115 Ratings
    Device sync00 Ratings9.624 Ratings
    Best Alternatives
    FlowdockGoogle Chat
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FlowdockGoogle Chat
    Likelihood to Recommend
    6.6
    (2 ratings)
    9.2
    (26 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.9
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (3 ratings)
    User Testimonials
    FlowdockGoogle Chat
    Likelihood to Recommend
    Broadcom
    Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.
    Incentivized
    Read full review
    Google
    It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
    Incentivized
    Read full review
    Pros
    Broadcom
    • Mobile app experience
    • Software integrations
    • Notifications
    Read full review
    Google
    • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
    • Scheduling a meeting with someone is very easy on Google Chat.
    • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
    Incentivized
    Read full review
    Cons
    Broadcom
    • One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
    • There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
    • There isn't an app for Windows Phone.
    • Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.
    Incentivized
    Read full review
    Google
    • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
    • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
    • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
    Incentivized
    Read full review
    Likelihood to Renew
    Broadcom
    I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with Slack for its robust features and ever-changing/evolving software integrations. Slack is the outright innovator in the space and will continue to hold that role for some time.
    Read full review
    Google
    The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
    Read full review
    Usability
    Broadcom
    No answers on this topic
    Google
    As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
    Incentivized
    Read full review
    Support Rating
    Broadcom
    No answers on this topic
    Google
    I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
    Incentivized
    Read full review
    Alternatives Considered
    Broadcom
    Slack is a similar software.
    Private chat or channels are well implemented in both softwares and both are also very easy to setup.
    Besides of some usability problemas I think Flowdock is still better than Slack in this user experience and design.
    The second point is the price. Flowdock is half price of Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
    Incentivized
    Read full review
    Google
    Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
    Incentivized
    Read full review
    Return on Investment
    Broadcom
    • Our company uses it by default.
    • I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket.
    Read full review
    Google
    • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
    • I hope we can make it on our own choice of colors to heightened workers vibe
    • It is connected to your email
    Incentivized
    Read full review
    ScreenShots