TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FlowUp

    Score6.1 out of 10
    N/AFlowUp is a Follow-up Automation software that gives users automated follow-ups to design a workflow to reach leads at their most preferred communication channel. FlowUp aims to strengthen follow-up with multiple channel outreach with Calls, SMS, MMS, Ringless Voicemails, Surveys, Press 1 campaigns. It gives campaigns an edge with its Inbound strategy to stay connected with leads even while offline. It also helps keep all the needed platforms around with a Zero-coding CRM…N/A

    Text-Em-All

    Score9.8 out of 10
    Small Businesses (1-50 employees)
    Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

    $0.05

    cents

    Pricing
    FlowUpText-Em-All
    Editions & Modules
    No answers on this topic
    Starter
    $0
    Credits
    $0.05
    per credit
    Monthly
    $19
    per month
    Offerings
    Pricing Offerings
    FlowUpText-Em-All
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$300 Per useNo setup fee
    Additional DetailsThere will be Extra charges for Buy numbers. Numbers charges will be $5/per month for local Number and $10/per month for Toll-Free NumberText-Em-All offers a variety of pricing plans to cater to different user needs. The monthly plan starts at $19, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, to ensure a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits.
    More Pricing Information
    Community Pulse
    FlowUpText-Em-All
    Considered Both Products
    Flowup
    No answer on this topic
    Text-Em-All
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    216 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    197 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    213 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    99%
    Lived up to sales and marketing promises
    172 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    184 Answers
    Features
    FlowUpText-Em-All
    Emergency Notification System
    Comparison of Emergency Notification System features of FlowUp and Text-Em-All
    Feature
    FlowUp
    -
    Ratings
    Text-Em-All
    8.2
    26 Ratings
    2% below category average
    Mass Notification00 Ratings8.924 Ratings
    Multi-Channel Delivery00 Ratings8.423 Ratings
    Customization and Templates00 Ratings8.123 Ratings
    Geo-Targeting00 Ratings9.09 Ratings
    Multi-Language Support00 Ratings7.89 Ratings
    Emergency Contacts Database00 Ratings8.414 Ratings
    Two-Way Communication00 Ratings7.924 Ratings
    Notification Reporting and Analytics00 Ratings7.826 Ratings
    Integration with External Systems00 Ratings7.917 Ratings
    Mobile Notifications00 Ratings7.620 Ratings
    Best Alternatives
    FlowUpText-Em-All
    Small Businesses
    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FlowUpText-Em-All
    Likelihood to Recommend
    10.0
    (3 ratings)
    9.8
    (215 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (12 ratings)
    Usability
    -
    (0 ratings)
    9.2
    (10 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.6
    (113 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.4
    (6 ratings)
    Configurability
    -
    (0 ratings)
    7.2
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    FlowUpText-Em-All
    Likelihood to Recommend
    Flowup
    FlowUp is a well-suited tool for follow-up and marketing automation and it's worth giving a trial. This tool facilitates ease to engage with leads and customers more effectively and efficiently.
    Read full review
    Text-Em-All
    We have found them to be very good for immediate communication of a brief message to a large number of people at once. Thus, it works perfectly for a neighborhood association. It may not be suitable for longer messages or situations with excessive notifications.
    Incentivized
    Read full review
    Pros
    Flowup
    • FlowUp presents planning schemes to make sales and communications during jobs such as software development or to create contract plans after completion much easier than they would be without it, by offering direct communication methods for sending announcements, proposals, or simply interacting privately.
    Incentivized
    Read full review
    Text-Em-All
    • Scheduled delivery: works as it should every time and is SUPER convenient.
    • Mass contact upload: I was able to pull a report to excel and it loaded PERFECTLY to ‘Contacts’
    • Feedback: if anyone doesn’t get the message, I will know almost immediately.
    Incentivized
    Read full review
    Cons
    Flowup
    • I haven't encountered any stumbling block while using FlowUp as it does what it's designed to achieve.
    Read full review
    Text-Em-All
    • My initial concern was regarding the "opt out" feature. I work with the senior population, and many of whom are not that tech-savvy. I have a couple of residents who had unintentionally opted out of messages thinking it was an individual message they were skipping. I would suggest that there be a clarifying question when a user chooses to opt out; it should default to opting out of a single message and survey the user to see if they would like to opt out of receiving additional messages. My residents were wondering why they were missing information and why I hadn't informed them of important dates and events.
    Incentivized
    Read full review
    Likelihood to Renew
    Flowup
    No answers on this topic
    Text-Em-All
    Text-Em-All is a great way to get messages to our associates versus posting on a memo board and hoping they see it. Very efficient. I would recommend this great tool to companies big or small as a form of business related communications. The only thing I would change is the ability to use more characters in the messages. And it would be a plus if you can translate to different languages in the app.
    Incentivized
    Read full review
    Usability
    Flowup
    No answers on this topic
    Text-Em-All
    It's fantastic. In general, it's a 10. But I give it a 7 because of the way I know it can improve. I save my workers' names in lists...and I have only the first and last name fields to classify them. I grade my workers based on their experiences and based on their jobs; so I use the last name field to group them. This could be easier by you adding another field.
    Incentivized
    Read full review
    Reliability and Availability
    Flowup
    No answers on this topic
    Text-Em-All
    The availability of the text em all is amazing specially when we needed the most to spread out the word on an event that was happening.
    Incentivized
    Read full review
    Performance
    Flowup
    No answers on this topic
    Text-Em-All
    I love the performance it provided us. Also, want to clarify that the time it takes to send out a mass text is amazing
    Incentivized
    Read full review
    Support Rating
    Flowup
    No answers on this topic
    Text-Em-All
    There have been few times over the last 18 years that I have had to make changes to our billing or deal with particular tech questions and I have never had any issues with their response time or ability to be helpful once the issues were communicated
    Incentivized
    Read full review
    Implementation Rating
    Flowup
    No answers on this topic
    Text-Em-All
    This was the best way we were able to reach out to everyone we wanted to, being that there were some not tech-sabi elderly people. This was a better way for them to be able to get the information they needed.
    Incentivized
    Read full review
    Alternatives Considered
    Flowup
    It's very outstanding for real-time sales reporting. Excellent with lead management. Efficient with email management. Customization of the dashboard.
    Incentivized
    Read full review
    Text-Em-All
    Our last provider was costly for what we needed. We need the ability to text, and that's it. The sense was challenging to navigate; I had to sign a one-year contract and pay thousands upfront. Text-em-all has been the best thing.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Flowup
    No answers on this topic
    Text-Em-All
    Seems like a fair price for the product
    Incentivized
    Read full review
    Scalability
    Flowup
    No answers on this topic
    Text-Em-All
    We have never had a problem being able to use Text em all when we needed it
    Incentivized
    Read full review
    Return on Investment
    Flowup
    • There has been a big increase in the company's profit rate in the last quarter, and all thanks to the fact that we have started implementing Flowup for our commercial strategies, the reason for this being to be able to further expand our possibilities to reach potential clientele and other managers in the team.
    Incentivized
    Read full review
    Text-Em-All
    • We definitely have a higher response rate when we contact applicants via text message; it seems to be the thing people check more often than email now.
    • It saves us a lot of time wasted before with "phone tag" when employees are unable to immediately to take a call.
    Incentivized
    Read full review
    ScreenShots

    FlowUp Screenshots

    Screenshot of Followup Automation

    Text-Em-All Screenshots

    Screenshot of broadcast creation.Screenshot of the interface to add contacts.Screenshot of where to broadcast results.Screenshot of broadcast details.Screenshot of the contact management interface.Screenshot of two-way conversations.