Text-Em-All

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Text-Em-All
Score 8.8 out of 10
Small Businesses (1-50 employees)
Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.
$0.05
cents
Pricing
Text-Em-All
Editions & Modules
Starter
$0
Credits
$0.05
per credit
Monthly
$10
per month
Offerings
Pricing Offerings
Text-Em-All
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional DetailsText-Em-All offers a variety of pricing plans to cater to different user needs. The monthly plan starts at $10, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, to ensure a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits.
More Pricing Information
Community Pulse
Text-Em-All
Considered Both Products
Text-Em-All
Chose Text-Em-All
It's great. I did not like our old solution and thoroughly appreciate Text-Em-All. Text-Em-All is a solution that we can be proud of and the reporting is terrific so we can be sure that the dollars that we are spending are being allocated in a smart way. We also can know if …
Chose Text-Em-All
By far Text Em All trumps other similar products we've tried. With customer service alone, we were blown away.
Chose Text-Em-All
It's been a few years since we last used the service so I cannot remember the name of the company but it was free and it was lacking.
Chose Text-Em-All
Text-Em-All was easier to use in terms of adding contacts, creating the SMS, and sending it. Delivery rates were much better as well.
Chose Text-Em-All
Text-Em-All allows us to add and subtract folks from our contact list easily, where Textedly only has the option of static contact lists where once someone is removed from the list they cannot be put back onto the list without jumping through hoops.
Chose Text-Em-All
It’s been over a year since we reviewed solutions, I don’t recall the competitors we looked at. But none of them had the features we were looking for at the price point we needed as a non-profit.
Chose Text-Em-All
We have only used Text-Em-All, but have liked it so much we have stayed with it. We have another program that could potentially be used in this way, but Text-Em-All is more cost-effective, allowing you to add funds as needed instead of monthly charges.
Chose Text-Em-All
Text-em-all was a recommendation from a mutual customer. The integration with CRM can be better (writeback capabilities) that automatically enter in notes within our CRM system. This is a glaring issue that will be a major win.
Chose Text-Em-All
My facility has not utilized another platform like this, and at this time we do not feel the need to even look elsewhere. We have been so pleased with our experience with Text Em' all. We do not think that we could find another product that is as easy to use, and is as …
Chose Text-Em-All
Text-em-all was more cost efficient and allowed us to text a higher volume than their competitors.
Chose Text-Em-All
It worked very similar to ResMan's texting capabilities.
Chose Text-Em-All
I would consider these equal in ability. I would also consider Text-Em-All to have better customer service. TextUs did have a better price point.
Chose Text-Em-All
Both Products are similar, but Easy texting costs more and charges based on the number of characters. Text-Em-All has a monthly fee.
Chose Text-Em-All
Text-Em-All was first choice and came highly recommended.
Chose Text-Em-All
“Reach” is an App that can perform many of those same functions and is much cheaper. However, it is not as reliable nor as efficient.
Chose Text-Em-All
Much more affordable. Easier to navigate online.
Chose Text-Em-All
Text - ‘em- all is easier to use
Features
Text-Em-All
Emergency Notification System
Comparison of Emergency Notification System features of Product A and Product B
Text-Em-All
8.7
4 Ratings
0% below category average
Mass Notification9.43 Ratings
Multi-Channel Delivery8.44 Ratings
Customization and Templates6.83 Ratings
Geo-Targeting8.62 Ratings
Multi-Language Support9.02 Ratings
Emergency Contacts Database9.02 Ratings
Two-Way Communication9.04 Ratings
Notification Reporting and Analytics8.84 Ratings
Integration with External Systems9.13 Ratings
Mobile Notifications9.02 Ratings
User Ratings
Text-Em-All
Likelihood to Recommend
8.8
(194 ratings)
Likelihood to Renew
8.2
(8 ratings)
Usability
8.5
(6 ratings)
Support Rating
8.5
(101 ratings)
Implementation Rating
8.8
(3 ratings)
User Testimonials
Text-Em-All
Likelihood to Recommend
Text-Em-All
The pump that supplies our water system went out on the 4th of July last year. Many of the trustees and staff were out of town, so there was a sense of panic among our residents since no one had water. We were able to use Text-Em-All to quickly get out information and updates on the repair. We do not use it for sharing non-urgent information like dates for our garage sales, community gatherings, etc.
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Pros
Text-Em-All
  • Scheduled delivery: works as it should every time and is SUPER convenient.
  • Mass contact upload: I was able to pull a report to excel and it loaded PERFECTLY to ‘Contacts’
  • Feedback: if anyone doesn’t get the message, I will know almost immediately.
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Cons
Text-Em-All
  • My initial concern was regarding the "opt out" feature. I work with the senior population, and many of whom are not that tech-savvy. I have a couple of residents who had unintentionally opted out of messages thinking it was an individual message they were skipping. I would suggest that there be a clarifying question when a user chooses to opt out; it should default to opting out of a single message and survey the user to see if they would like to opt out of receiving additional messages. My residents were wondering why they were missing information and why I hadn't informed them of important dates and events.
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Likelihood to Renew
Text-Em-All
Text-Em-All is a great way to get messages to our associates versus posting on a memo board and hoping they see it. Very efficient. I would recommend this great tool to companies big or small as a form of business related communications. The only thing I would change is the ability to use more characters in the messages. And it would be a plus if you can translate to different languages in the app.
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Usability
Text-Em-All
It's fantastic. In general, it's a 10. But I give it a 7 because of the way I know it can improve. I save my workers' names in lists...and I have only the first and last name fields to classify them. I grade my workers based on their experiences and based on their jobs; so I use the last name field to group them. This could be easier by you adding another field.
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Support Rating
Text-Em-All
There have been few times over the last 18 years that I have had to make changes to our billing or deal with particular tech questions and I have never had any issues with their response time or ability to be helpful once the issues were communicated
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Implementation Rating
Text-Em-All
It has improved communication with our customers
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Alternatives Considered
Text-Em-All
I reached out to several other text services before deciding on Text-Em-All. The two main things that set this company apart and ultimately won our business was the ability to pay per contact instead of per text message and the ability to have a prerecorded voicecall for those contacts who did not have a cell phone
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Return on Investment
Text-Em-All
  • We definitely have a higher response rate when we contact applicants via text message; it seems to be the thing people check more often than email now.
  • It saves us a lot of time wasted before with "phone tag" when employees are unable to immediately to take a call.
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ScreenShots

Text-Em-All Screenshots

Screenshot of Broadcast CreationScreenshot of Add ContactsScreenshot of Broadcast ResultsScreenshot of Broadcast DetailsScreenshot of Contact ManagementScreenshot of Two-Way Conversations