Tell-Em-All About Text-Em-All: It's Great!
July 14, 2023
Tell-Em-All About Text-Em-All: It's Great!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Text-Em-All
I use Text-Em-All to communicate with my residents to share announcements and reminders. I am a relatively new user but am looking forward to expanding my use to include the survey component of the service.
- E.A provides me with a real-time update about the successful completion of my broadcasts
- E.A. provides keeps great records of previous broadcasts that I can refer back to, or reuse if needed.
- E.A. provides customizable features that are user friendly.
- My initial concern was regarding the "opt out" feature. I work with the senior population, and many of whom are not that tech-savvy. I have a couple of residents who had unintentionally opted out of messages thinking it was an individual message they were skipping. I would suggest that there be a clarifying question when a user chooses to opt out; it should default to opting out of a single message and survey the user to see if they would like to opt out of receiving additional messages. My residents were wondering why they were missing information and why I hadn't informed them of important dates and events.
- I really appreciate the scheduling feature which allows me to create a communication broadcast prior to the time it's needed; I can get work done without being on the clock.
- I like the fact that I can access the service from anywhere that I have access to the web, and a telephone.
- An important feature to me is that with will allow me to send communications to various groups or individuals, and I can schedule them or send messages on demand.
- Although I haven't used it very much, I like that fact that I can text as well as send voice broadcasts..
- E.A. more than yields a positive return on my investment by way of time saved in making individual phone calls to my residents.
- E.A. gives me a clear breakdown of the success rate of each broadcast, allowing me to be laser focused on residents who may have pertinent information.
T.E.A. has allowed me the ability to send mass communications to my residents in real time without jeopardizing my or their safety.
Do you think Text-Em-All delivers good value for the price?
Yes
Are you happy with Text-Em-All's feature set?
Yes
Did Text-Em-All live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Text-Em-All go as expected?
I wasn't involved with the implementation phase
Would you buy Text-Em-All again?
Yes