Foglight vs NETSCOUT nGeniusONE

• Database monitoring
• Database management suite
• Customization (both monitors and dashboards)

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• NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
• I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
• I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.

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• While the Linux agents mostly work out of the box with the remote node receiving the push, some newer Linux distributions may require some tweaking of the agent install script due to upstream software package changes.
• The canned reports are adequate for high-level overviews but I would like to be able to further customize them to include specific information from the monitored nodes.
• I wish there was an application to migrate the Foglight NMS application and database (which reside on the same server) to a new server or VM. They make you open a support case to accomplish that for which you need an active maintenance contract.

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• Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.

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• Great value for vmWare monitoring.
• Helps our eCommerce team to troubleshoot issues and make end user experience better.

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• NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
• Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
• Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.

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