What users are saying about
12 Ratings
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Score 8.8 out of 100
31 Ratings
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Score 9.6 out of 100

Likelihood to Recommend

Forescout

ForeScout CounterACT is well suited for a company looking to strengthen their network security. It has allowed us to be confident that there is not a rogue device connecting directly into our network to gain access to company information. It may not be suitable to a company with a small IT department as it does require time up front to initially configure and on an on-going basis to manage.
Anonymous | TrustRadius Reviewer

NinjaOne (formerly NinjaRMM)

I really don't find anything wrong with NinjaRMM. Getting a quote and working with sales was great. Getting the software loaded and working went just fine. Users don't complain and everything works. Support is great and customer service rep keeps tabs on me to be sure everything is going smoothly and answer any questions that come up and share new features.
Anonymous | TrustRadius Reviewer

Pros

Forescout

  • Ensure authorized devices only connect to our network
  • Guest registration
  • Endpoint visibility
Mitchell Greenfield | TrustRadius Reviewer

NinjaOne (formerly NinjaRMM)

  • Ninja does a nice job on providing robust monitoring of network servers. It provides peace of mind with monitoring of clients server infrastructure.
  • Ninja's interface is simple yet clean. It makes navigating and getting where you need to be easy.
  • Ninja's staff is always willing to help and their support is top-notch! They work hard to address any issues quickly and efficiently.
Steve Ricketts | TrustRadius Reviewer

Cons

Forescout

  • Grow the Forescout community to help in addressing concern for a larger audience via channels
  • More training and demos for latest FS versions released
  • GUI can be made more interactive and aesthetic in appearance
Harmesh Trivedi | TrustRadius Reviewer

NinjaOne (formerly NinjaRMM)

  • I would really like the Dark Mode they have been promising on their roadmap for some time
  • The ability to have multiple technicians connect to a splashtop session would be nice
  • The ability to configure all splashtop settings through the main console would be helpful
Anonymous | TrustRadius Reviewer

Usability

Forescout

No score
No answers yet
No answers on this topic

NinjaOne (formerly NinjaRMM)

NinjaOne (formerly NinjaRMM) 8.0
Based on 2 answers
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
Steve Ricketts | TrustRadius Reviewer

Support Rating

Forescout

Forescout 8.0
Based on 1 answer
They are prompt in their response with a complete resolution once they have identified the problem. Other OEM's generally give stop-gap arrangements and then later come with new upgrade versions. This gives downtime tasks to customers often, which isn't appreciated. Given the criticality of this software, their support is prompt.
Harmesh Trivedi | TrustRadius Reviewer

NinjaOne (formerly NinjaRMM)

NinjaOne (formerly NinjaRMM) 9.7
Based on 8 answers
NinjaRMM support has been very helpful in getting us set up and running. They contacted us several times to make sure everything was working like we wanted and have been very responsive to any questions we had. The only reason I wouldn't give it a 10 is we wish they have more "out of the box" scripts and alerts that would help us automatically manage workstation issues before they become problems for our users. We have some automation going now but feel there is more if we only knew what we needed.
Jon Quincy | TrustRadius Reviewer

Alternatives Considered

Forescout

CounterACT was the product that was able to do exactly what we were looking to accomplish and that was to block non-company owned devices from connecting to our network based on our criteria. It will allow us to decide if a blocked device should be allowed on our network temporarily
Anonymous | TrustRadius Reviewer

NinjaOne (formerly NinjaRMM)

Atera uses a pay by technician model but can't do half as much as Ninja. We still employ one Atera user to monitor some of our old clients that don't pay for monitoring. The UI of Atera is also amazing. Other RMMs could learn from them. We will stick with Ninja for the foreseeable future.
Anonymous | TrustRadius Reviewer

Return on Investment

Forescout

  • ForeScout has automated the detection of rogue devices
  • ForeScout has enabled us to get a get a better understanding of endpoint compliance
Mitchell Greenfield | TrustRadius Reviewer

NinjaOne (formerly NinjaRMM)

  • Ninja allows us to run without active directory which is a very positive impact on ROI
  • The lack of all the Apple tools we need is a negative impact on ROI as we have to invest time or other tools to accomplish tasks we could with Ninja
  • Ninja includes Teamviewer which is a powerful remote management tool by itself
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Forescout

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Forescout Editions & Modules

Additional Pricing Details

NinjaOne (formerly NinjaRMM)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NinjaOne (formerly NinjaRMM) Editions & Modules

Edition
Pay-as-you-go$3.001
  1. per device per month
Additional Pricing Details

Add comparison