FortiMail vs. OpenText Core Email Threat Protection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FortiMail
Score 10.0 out of 10
N/A
FortiMail is an email messaging security platform, from Fortinet headquartered in Sunnyvale, California.N/A
OpenText Core Email Threat Protection
Score 7.7 out of 10
N/A
OpenText Core Email Threat Protection defends inbound, outbound, and internal email from phishing, ransomware, and email compromise. The solution combines capabilities of the former Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) and AppRiver.N/A
Pricing
FortiMailOpenText Core Email Threat Protection
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FortiMailOpenText Core Email Threat Protection
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FortiMailOpenText Core Email Threat Protection
Features
FortiMailOpenText Core Email Threat Protection
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
FortiMail
9.9
4 Ratings
16% above category average
OpenText Core Email Threat Protection
7.8
9 Ratings
8% below category average
Anti-malware10.03 Ratings10.07 Ratings
Customizability9.04 Ratings5.48 Ratings
Data Loss Protection10.04 Ratings9.05 Ratings
Threat Detection10.04 Ratings7.49 Ratings
Sandboxing10.02 Ratings7.06 Ratings
End-to-End Encryption10.02 Ratings10.09 Ratings
Management Tools10.04 Ratings5.79 Ratings
Best Alternatives
FortiMailOpenText Core Email Threat Protection
Small Businesses
Zoho Mail
Zoho Mail
Score 9.2 out of 10
Zoho Mail
Zoho Mail
Score 9.2 out of 10
Medium-sized Companies
Avanan
Avanan
Score 9.8 out of 10
Avanan
Avanan
Score 9.8 out of 10
Enterprises
Avanan
Avanan
Score 9.8 out of 10
Avanan
Avanan
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FortiMailOpenText Core Email Threat Protection
Likelihood to Recommend
10.0
(6 ratings)
6.5
(60 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
7.0
(29 ratings)
Support Rating
9.5
(2 ratings)
8.3
(27 ratings)
User Testimonials
FortiMailOpenText Core Email Threat Protection
Likelihood to Recommend
Fortinet
FortiMail is useful for small businesses and large companies. If you are looking to filter inbound and outbound email, then it will do an effective job of keeping your network safe. The virus, malware, spam definitions are updated on a daily basis and will help any company that is looking to eliminate spam and malware.
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OpenText
I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
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Pros
Fortinet
  • FortiMail earned a AAA rating from SE Labs and a 99.78%.
  • Spam Capture Rate from Virus Bulletin.
  • The solution has an effective Antivirus module that protects from malicious URLs and attachments.
  • It also has an integrated cloud sandbox or can be integrated with a physical or virtual appliance (with an additional license).
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OpenText
  • Makes it easy for those receiving emails to create an account and retrieve the email.
  • Peace of mind knowing emails are secure, and can be tracked.
  • Monitoring inbound email threats is easy.
  • Support has been very quick resolving or explaining support tickets I've created.
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Cons
Fortinet
  • I would like to see a recommended config come base on the box.
  • I would like to see a secure score type area.
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OpenText
  • The admin interface seems a bit shabby. It's time for a refresher course.
  • Being able to modify our own security word without having to contact Zix.
  • Users may not enjoy needing to log in to access messages through the secure site.
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Likelihood to Renew
Fortinet
No answers on this topic
OpenText
It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
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Usability
Fortinet
No answers on this topic
OpenText
It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
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Support Rating
Fortinet
Any time I've had to use the support, it has been great! They always will recommend certain options, as well as explain what they do and why they are there. The support always gets back to me the same day, and are always pleasant to deal with. I never hesitate to call.
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OpenText
AppRiver's support from our perspective replaces the Microsoft365 Support we typically would have to receive from Microsoft by ticket. Instead, AppRiver supports us by phone, live chat, or email. Being able to get a hold of someone quickly makes a huge difference, especially when an issue is urgent and we can't wait hours or days for a response from Microsoft.
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Alternatives Considered
Fortinet
I have used Barracuda Email Security in the past and FortiMail is just as effective. The interface is easy to use, and the configuration is straightforward in setting it up to work with Microsoft Exchange. Spam detection is effective, as well as malware/viruses and phishing attempts. Overall it is a great service.
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OpenText
Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
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Return on Investment
Fortinet
  • It has been positive since we do not have mail crashes and we protect the information that is transmitted by these means.
  • The costs are very accessible.
  • Easy deployment and implementation.
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OpenText
  • Protecting patient information
  • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
  • Pretty easy to use if you don't make many customizations to it.
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ScreenShots