Likelihood to Recommend
The product is user-friendly in automating the tasks, managing the master data through central purchasing, and creating custom reports. It lacks certain basic functionalities like a record of wastages, sending automated emails confirming if the automatic tasks (scheduled tasks) have been completed or not, and the ability to automate the nutrition information, etc.
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The Quickbooks Desktop Enterprise software has amazing tech support if you ever run into any issues. Great and integrated features. User-friendly software, very easy to use, and no need for training or prior language. Flexible for business daily activities and project management. Quickbooks has the features like Configuration of different Financial Statements, Personalized Invoice formats, and Data/Reports download into Excel. The customer billing and
collections process can be customized to meet the user's needs. While great for small to mid sized businesses, this is software is not suited for a multi faceted business such as ours. It just cant handle all of the depth of processes that we require to run our business now. Read full review Pros The 'stock management' tab on the home screen is of particular use when keeping tabs on incoming deliveries into the restaurant. The option to open and close your stock period is great as you have the chance to edit your stock at a moment's notice. Read full review Made for small to mid-sized product-based businesses. Once you use the program, you will be amazed at how important the tool is and how it can be used to analyze and manipulate numbers. Saves a lot of time and money than if you do all the things manually. Read full review Cons It would help massively to see via Enterprise and menu items what ones are no longer active, to keep the data tidy. When you take purchase reports from Enterprise and select to organise them by category, show the name of the category on the actual report download. Quick and easy upload/download of supplier products for correcting prices, descriptions, prices in bulk. Read full review There is confusion on checking the BILLABLE box when entering bills into Job. There is also confusion if use the cost of goods or Items on the items list is not properly set up, and it does not show items on the job profitability report. Read full review Likelihood to Renew
We've been using QuickBooks Enterprise Solutions from when the business started, 11 years ago. I don't see us changing programs any time soon as it is working pretty well for us now. It would be extremely time consuming to start from scratch with a new accounting or inventory management program.
Read full review Usability
I like the QuickBooks Enterprise edition so much I moved my company to it this year. I like the overall functionality of the program and I am very familiar with the user interface which makes my job easier. One of the things I dislike about the online version it is not modeled after the desktop edition and I have a hard time getting around in the program.
Read full review Reliability and Availability
I really did experience any event that required that much attention. for the most part the system is reliable and does not break down
Read full review Performance
QB is a good and reliable system. We probably should have explore the other modules rather that jump in to the conclusion that we needed a new ERP.
Read full review Support Rating
Too long to get an answer.
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Very rare do I call the Quickbooks Enterprise Solutions support staff and I get a customer service associate quickly. On average, my wait time is near an hour, and at times even longer. After spending the first three minutes discussing my problem, they then begin to poke and prod around, sometimes the questions continue. But 80% of the time, the problem is over their head and they have to escalate the issue. The only problem is this escalation arrives usually after spending forty-five minutes poking and proding around but learning nothing. In short, my experience is rarely all that well, let alone great
Read full review In-Person Training
It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard
Read full review Online Training
easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.
Read full review Implementation Rating
If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.
Read full review Alternatives Considered
Sage is offline, very cumbersome to work with and does not have the type of features that quickbooks has. Sage was pretty horrible to work with. Trying to find reports was awful and running payroll was difficult. Quickbooks is far superior to Sage and would never recommend Sage to anyone.
Read full review Scalability
It is not a fair rating because we did not invest in different modules to accommodate for business grow and complexity expansion.
Read full review Return on Investment Procurement: Integrating some of the key suppliers with Trade Simple has saved labour hours. Integration: GL Integrations have increased the efficiency and quality of data. Read full review Good value for the price. The initial setup was quick and easy. When properly set up and processes are followed it's decent at managing inventory which is something we had problems with. Have to have a dedicated employee to builds. Rolling up costs in multi-level BOM's is a project each time we have to review costs, it's very time consuming to manually update all assemblies. Read full review