Frame.io vs. OpenText Hightail

Excellent for editing down raw video captures of educational webinars. Questions from the audience can sometimes be too case specific, and would not be a value-add to a posted recording, and sometimes the presenter needs a topic to be edited down for time as well. Frame.io is great for allowing teams to give their feedback on the video so that everyone has input on which portions are most valuable/should be removed.

Incentivized

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.

Incentivized

• Allows clients to make frame-specific notes, so there is no confusion what they are talking about.
• When multiple stakeholders are making notes, platform automatically sorts them chronologically in the video.
• Multiple stakeholders giving notes can see when their note conflicts with a colleague's.

Incentivized

• Management of content, communication, spaces, and projects in general.
• Control of processes, tasks and activities between the different members of teams.
• Collaborative work through different media and channels.

Incentivized

• When I mark a video private, it should disable the sharing link. We’ve run into issues where we’ve made a video private, thinking that it was no longer visible, but those with the link could still view it.
• Mobile version is great, but sometimes I have to rotate my phone to get the full feature set, which is a little clunky sometimes.

Incentivized

• Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.

Incentivized

It is a great part of our workflow that really accelerates the whole video production and approval process between multiple teams and departments.

Incentivized

I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.

Incentivized

I haven't experienced any outages with Frame.io.

Incentivized

When sharing videos for feedback, there are no noticeable performance issues with Frame.io. Everyone is able to complete their tasks without the program getting in the way.

Incentivized

I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.

Incentivized

I last used Wipster around 4-5 months ago, but I felt downtrodden by both their business practices and interface. Wipster sprung a new pricing model on users. This pricing model made no sense, was extremely pricey for no reason, and felt like a punch in the gut by a new and greedy company. Furthermore, I had constant issues with the software. It was buggy, slow, and presented issues with clients. My first day with Frame.io was like being released from prison. All I'd known up to this point was disappointment and gloom. Frame.io took every single issue our team had with Wipster and resolved it. Frame.io was nearly perfect

Incentivized

Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.

Incentivized

Frame.io was very easy to scale to the appropriate teams needed

Incentivized

• Frame.io has shortened our review time considerably, saving time.
• Frame.io is wonderful for managing a large team of editors, especially for us when we are using in-house staff and contractors.
• Frame.io has improved the relationship between departments, which was more tense with previous review methods.

Incentivized

• Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".

Incentivized