FreeAgent vs. NetSuite ERP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreeAgent
Score 8.4 out of 10
N/A
FreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many apps.N/A
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
Pricing
FreeAgentNetSuite ERP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FreeAgentNetSuite ERP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Community Pulse
FreeAgentNetSuite ERP
Top Pros
Top Cons
Features
FreeAgentNetSuite ERP
Payroll Management
Comparison of Payroll Management features of Product A and Product B
FreeAgent
8.6
13 Ratings
17% above category average
NetSuite ERP
1.1
15 Ratings
146% below category average
Pay calculation8.012 Ratings1.013 Ratings
Benefit plan administration8.56 Ratings1.010 Ratings
Direct deposit files8.92 Ratings1.39 Ratings
Salary revision and increment management8.86 Ratings00 Ratings
Reimbursement management8.78 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
FreeAgent
6.3
12 Ratings
9% below category average
NetSuite ERP
9.2
74 Ratings
24% above category average
API for custom integration4.59 Ratings9.264 Ratings
Plug-ins8.011 Ratings9.747 Ratings
Security
Comparison of Security features of Product A and Product B
FreeAgent
8.5
14 Ratings
7% above category average
NetSuite ERP
9.4
81 Ratings
16% above category average
Single sign-on capability9.013 Ratings9.462 Ratings
Role-based user permissions8.013 Ratings9.480 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreeAgent
7.5
21 Ratings
0% below category average
NetSuite ERP
9.5
72 Ratings
31% above category average
Dashboards9.019 Ratings9.571 Ratings
Standard reports9.019 Ratings9.570 Ratings
Custom reports4.410 Ratings9.570 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
FreeAgent
8.8
23 Ratings
18% above category average
NetSuite ERP
7.8
272 Ratings
3% above category average
Accounts payable8.018 Ratings8.3266 Ratings
Accounts receivable8.020 Ratings8.2246 Ratings
Cash management9.018 Ratings00 Ratings
Bank reconciliation9.019 Ratings00 Ratings
Expense management8.022 Ratings00 Ratings
Time tracking9.017 Ratings00 Ratings
Fixed asset management8.611 Ratings00 Ratings
Multi-currency support10.08 Ratings00 Ratings
Multi-division support9.05 Ratings00 Ratings
Regulations compliance8.78 Ratings00 Ratings
Electronic tax filing10.019 Ratings00 Ratings
Self-service portal9.011 Ratings00 Ratings
Journals and Reconciliations8.01 Ratings9.241 Ratings
Global Financial Support00 Ratings9.726 Ratings
Primary and Secondary Ledgers00 Ratings9.728 Ratings
Configurable Accounting00 Ratings9.735 Ratings
Standardized Processes00 Ratings9.737 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
FreeAgent
7.4
4 Ratings
9% above category average
NetSuite ERP
8.9
48 Ratings
14% above category average
Inventory tracking7.72 Ratings9.947 Ratings
Automatic reordering8.21 Ratings8.828 Ratings
Location management4.51 Ratings9.435 Ratings
Manufacturing module9.11 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
FreeAgent
8.1
13 Ratings
11% above category average
NetSuite ERP
9.0
219 Ratings
16% above category average
Pricing8.19 Ratings9.553 Ratings
Order entry6.82 Ratings8.0215 Ratings
Credit card processing8.25 Ratings8.737 Ratings
Cost of goods sold9.13 Ratings9.148 Ratings
Order Orchestration00 Ratings9.721 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
FreeAgent
-
Ratings
NetSuite ERP
7.6
213 Ratings
3% above category average
Billing Management00 Ratings8.3202 Ratings
Cash and Asset Management00 Ratings9.727 Ratings
Travel & Expense Management00 Ratings9.131 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings8.727 Ratings
Period Close00 Ratings9.735 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
FreeAgent
-
Ratings
NetSuite ERP
6.5
32 Ratings
16% below category average
Budgeting and Forecasting00 Ratings5.926 Ratings
Project Costing00 Ratings5.923 Ratings
Cost Capture00 Ratings5.922 Ratings
Capital Project Management00 Ratings4.014 Ratings
Customer Contract Compliance00 Ratings9.713 Ratings
Project Revenue Recognition00 Ratings6.822 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
FreeAgent
-
Ratings
NetSuite ERP
4.1
17 Ratings
49% below category average
Project Planning and Scheduling00 Ratings8.714 Ratings
Task Insight for Project Managers00 Ratings3.311 Ratings
Project Mobile Functionality00 Ratings3.010 Ratings
Definable Resource Pools00 Ratings3.68 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
FreeAgent
-
Ratings
NetSuite ERP
3.1
12 Ratings
82% below category average
Award Lifecycle Management00 Ratings3.57 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
FreeAgent
-
Ratings
NetSuite ERP
3.3
19 Ratings
70% below category average
Bids Analyzed and Compared00 Ratings3.58 Ratings
Contract Authoring00 Ratings1.910 Ratings
Contract Repository00 Ratings3.58 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings3.613 Ratings
Supplier Management00 Ratings9.713 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
FreeAgent
-
Ratings
NetSuite ERP
3.1
11 Ratings
70% below category average
Risk Repository00 Ratings3.58 Ratings
Control Management00 Ratings1.911 Ratings
Control Efficiency Assessments00 Ratings3.57 Ratings
Issue Detection00 Ratings3.58 Ratings
Remediation and Certification00 Ratings3.58 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
FreeAgent
-
Ratings
NetSuite ERP
3.1
17 Ratings
73% below category average
Transportation Planning and Optimization00 Ratings2.89 Ratings
Transportation Execution Management00 Ratings2.88 Ratings
Trade and Customs Management00 Ratings2.88 Ratings
Fulfillment Management00 Ratings9.714 Ratings
Warehouse Workforce Management00 Ratings2.511 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
FreeAgent
-
Ratings
NetSuite ERP
9.2
16 Ratings
22% above category average
Production Process Design00 Ratings8.712 Ratings
Production Management00 Ratings8.814 Ratings
Configuration Management00 Ratings9.710 Ratings
Work Execution00 Ratings9.712 Ratings
Manufacturing Costs00 Ratings8.714 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
FreeAgent
-
Ratings
NetSuite ERP
8.1
139 Ratings
14% above category average
Forecasting00 Ratings8.317 Ratings
Inventory Planning00 Ratings7.4136 Ratings
Performance Monitoring00 Ratings8.814 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
FreeAgent
-
Ratings
NetSuite ERP
3.9
13 Ratings
58% below category average
Proposal Management00 Ratings2.610 Ratings
Product Master Data Management00 Ratings3.29 Ratings
Best Alternatives
FreeAgentNetSuite ERP
Small Businesses
QuickBooks Self-Employed
QuickBooks Self-Employed
Score 9.4 out of 10
Acumatica
Acumatica
Score 8.8 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.4 out of 10
Infor VISUAL
Infor VISUAL
Score 6.9 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 7.8 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreeAgentNetSuite ERP
Likelihood to Recommend
9.0
(23 ratings)
8.4
(372 ratings)
Likelihood to Renew
-
(0 ratings)
9.2
(49 ratings)
Usability
9.1
(4 ratings)
8.6
(232 ratings)
Availability
8.9
(5 ratings)
9.0
(16 ratings)
Performance
9.1
(1 ratings)
8.0
(15 ratings)
Support Rating
-
(0 ratings)
7.1
(216 ratings)
In-Person Training
-
(0 ratings)
7.3
(2 ratings)
Online Training
-
(0 ratings)
6.4
(10 ratings)
Implementation Rating
-
(0 ratings)
6.3
(17 ratings)
Configurability
-
(0 ratings)
8.7
(5 ratings)
Ease of integration
-
(0 ratings)
7.3
(3 ratings)
Product Scalability
8.2
(1 ratings)
9.0
(8 ratings)
Vendor post-sale
-
(0 ratings)
4.8
(2 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
FreeAgentNetSuite ERP
Likelihood to Recommend
FreeAgent
For micro and small business it is a great solution. The new requirements for MTD for landlords could also be met with this software. Groups and more complex businesses could not use the accounts and tax returns features, however they still could use it for bookkeeping and then export the data to other tax and accounts production software.
Read full review
NetSuite
If you are looking for customization and automation, NetSuite excels. It is really great for transactional accounting and business processes—reporting and visibility into your accounting and transactions are outstanding. However, I might not choose NetSuite if you run a business that uses process manufacturing or very complex products. It certainly would be able to handle it, but it is not ideally suited.
Read full review
Pros
FreeAgent
  • Accounting! As you'd expect. Makes it much simpler andmore cost effective. In-coming and out-goings are recorded and assigned to projects and accounts. My accountant can access my books and reconcile so much more easily than trawling through spreadsheets.
  • Time billing - time spent on projects/client work is recorded and is ready to be invoiced as required. Saves so much time and prevents inaccuracies.
  • Invoicing - again, it should do this well and it does. Non payment reminders are automatic and clients have no excuses for not knowing the status of their account.
  • Account dashboard - gives me an instant overview of the health of the business (am I on track to meet my yearly targets) and my accounts.
Read full review
NetSuite
  • Revenue recognition. We get information from Salesforce and we build the revenue recognition engine that I'm really pleased. We avoid a lot of manual work by doing this.
  • We send out invoices electronically from the system. We use it for the fixed asset now with the new lease opinion that we just adopted in January 2022. We leveraged technology, specifically the features in NetSuite to help us account for that.
Read full review
Cons
FreeAgent
  • Reporting on financials, time tracking and project status is a little poor. It's adequate for what what we need, but would be great to see more advanced features.
  • API is quite closed so cannot integrate with our other project management tools.
Read full review
NetSuite
  • Certain exports out of the system. There are some pages that you can export to Excel and some pages you can't, I don't know why. So it seems like it should be all functionalities there.
  • Some of the bank feeds have broken quite a bit and I'm not sure why. So we have to constantly go in there and readjust that on the reconciliation tab. I know that's new and robust and it's going well. It's more of taking out GL data instead of what's remaining in that account. As far as if I'm looking at a rec for a particular asset, I know there's GL data that goes through there. What I want to know is what's the balance in that account made up of as far as what's remaining there. So that's the kind of stuff I would buy with advice.
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Likelihood to Renew
FreeAgent
No answers on this topic
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
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Usability
FreeAgent
I spent nearly two decades in IT and am happy to say that FreeAgent's user interface is one of the best interfaces I have ever used.
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NetSuite
As a user, it is a steep learning curve with little to no guidance. Oracle relies pretty much only on their massive documentation library and does very little to guide users in context. As an Administrator, it's frustrating that field naming is totally different depending on your context.
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Reliability and Availability
FreeAgent
Based in a cloud and never had any issues with down time. I can access from any device
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NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
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Performance
FreeAgent
No answers on this topic
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
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Support Rating
FreeAgent
No answers on this topic
NetSuite
I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
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In-Person Training
FreeAgent
No answers on this topic
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
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Online Training
FreeAgent
No answers on this topic
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
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Implementation Rating
FreeAgent
No answers on this topic
NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
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Alternatives Considered
FreeAgent
I have used and tested out many other systems. I was looking at Xero for my accounting system but at the time I chose FreeAgent because of the way it handles the recording of dividends and the inbuilt time recording. The others I trialed were good and many of them cheaper. FreeAgent best suited my requirements at the time.
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NetSuite
Well, the reason why I'm with NetSuite is because obviously it beats out those other options quite considerably. It gave us the whole ecosystem that gave us everything we needed. I didn't need a dedicated administrator whose full-time job is to deal with it like our current system would need to really be useful. I can find people or train people how to use it right away. So for us, that really beats it out compared to the Sage and QuickBooks where we were looking at it from a perspective of, yeah, we can find people who are experts in those fields. They don't scale up to the size that we need as we're going to really quickly go from R&D company into doing tens of millions of dollars a year in revenue and activities. So that's where it beats us out over say Sage or QuickBooks is it's got that complete scalability. We can go to multiple subsidiaries, foreign currency, not a problem. It's got that full functionality.
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Scalability
FreeAgent
No answers on this topic
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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Return on Investment
FreeAgent
  • Professional and uniform offering providing great confident customer service. My clients love it, whether they use it a little or a lot. It's a great piece of software - while sophisticated, it's straightforward to use.
  • Time saving and efficient use of my team's time. Being able to easily share and compare work / tasks.
Read full review
NetSuite
  • Positive impact, again, it's our source of truth, so we are able to not have questions about how much money we have in the bank or do we have enough material to build this job. Being able to know those things immediately is super valuable.
  • I mean it's the grease that skids the wheels that gets us to accomplish the things that we do in our business.
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ScreenShots

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Netsuite's mobile-friendly design