FreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many apps.
$13.50
per month
NetSuite ERP
Score 8.1 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.
N/A
Pricing
FreeAgent
NetSuite ERP
Editions & Modules
FreeAgent
$13.50
per month
FreeAgent
$135
per year
No answers on this topic
Offerings
Pricing Offerings
FreeAgent
NetSuite ERP
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Users subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
For micro and small business it is a great solution. The new requirements for MTD for landlords could also be met with this software. Groups and more complex businesses could not use the accounts and tax returns features, however they still could use it for bookkeeping and then export the data to other tax and accounts production software.
NetSuite ERP is great for larger companies with many pieces and types of data to manage - as it comes with several functions service multiple departments on every level of data analysis from summarized dashboards and automated reports, to transaction level data investigation. It's intuitive and actually does improve efficiency, as saves your team from having to do a lot of data retrieves from multiple systems, just to build one report, for example. For small to medium companies, it isn't as feasible as many other systems (even Oracle's other systems) as it is quite pricey and the justification for that would obviously be all of the features and capabilities it has to offer - which likely wouldn't be utilized. Perhaps I have a bias towards Oracle though. I really do prefer Oracle products to begin with - HFM, Essbase, Oracle BI, etc. - for the automation possibilities and straightforward functioning they all have.
Accounting! As you'd expect. Makes it much simpler andmore cost effective. In-coming and out-goings are recorded and assigned to projects and accounts. My accountant can access my books and reconcile so much more easily than trawling through spreadsheets.
Time billing - time spent on projects/client work is recorded and is ready to be invoiced as required. Saves so much time and prevents inaccuracies.
Invoicing - again, it should do this well and it does. Non payment reminders are automatic and clients have no excuses for not knowing the status of their account.
Account dashboard - gives me an instant overview of the health of the business (am I on track to meet my yearly targets) and my accounts.
Revenue recognition. We get information from Salesforce and we build the revenue recognition engine that I'm really pleased. We avoid a lot of manual work by doing this.
We send out invoices electronically from the system. We use it for the fixed asset now with the new lease opinion that we just adopted in January 2022. We leveraged technology, specifically the features in NetSuite to help us account for that.
Reporting on financials, time tracking and project status is a little poor. It's adequate for what what we need, but would be great to see more advanced features.
API is quite closed so cannot integrate with our other project management tools.
Certain exports out of the system. There are some pages that you can export to Excel and some pages you can't, I don't know why. So it seems like it should be all functionalities there.
Some of the bank feeds have broken quite a bit and I'm not sure why. So we have to constantly go in there and readjust that on the reconciliation tab. I know that's new and robust and it's going well. It's more of taking out GL data instead of what's remaining in that account. As far as if I'm looking at a rec for a particular asset, I know there's GL data that goes through there. What I want to know is what's the balance in that account made up of as far as what's remaining there. So that's the kind of stuff I would buy with advice.
We have used Freeagent for many years now and it serves us well for our needs. To change it would mean a lot of work, and this would most likely only happen if the cost became prohibitive to us.
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
It is a great software that does everything we need for small business clients. It allows to keep the books in a cloud from bookkeeping to accounts production and tax returns, all in one software. There are no major drawbacks and I would highly recommend it for most of our clients.
NetSuite ERP is a simple UI, but leaves a lot to be desired. It's very useable, but sometimes not useable enough. For a system that has many functions, there will, never be a one size fits all, so it's understandable. I gave an 8 because it' a heck of a lot more useable than shuffling through multiple systems to achieve one, multi-departmental goal of closing, fulfilling and billing an order.
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
I have used and tested out many other systems. I was looking at Xero for my accounting system but at the time I chose FreeAgent because of the way it handles the recording of dividends and the inbuilt time recording. The others I trialed were good and many of them cheaper. FreeAgent best suited my requirements at the time.
I was not the selector of the vendor for NetSuite ERP, and it is now the interface I am most used to. I would recommend SAP and their full suite of products, currently only using Concur, as I think it has a slightly cleaner and less cluttered interface, however I do not know if it has all the many features that we use in NetSuite ERP as a global organisation of many individuals.
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Professional and uniform offering providing great confident customer service. My clients love it, whether they use it a little or a lot. It's a great piece of software - while sophisticated, it's straightforward to use.
Time saving and efficient use of my team's time. Being able to easily share and compare work / tasks.
I would say it has been a great ROI. I'm fairly new to Titan, but I will say especially at my last company, which is a retail company, the ROI was almost immediate because the systems that they were using were really suffering and it was affecting the bottom line. So NetSuite was a savior for them, really in the most literal sense. They would not have survived very much longer on the systems that they had. So to go to something like NetSuite where everything was all together in one platform was a huge advantage. And it didn't take long for us to realize that investment was well worth it.
