FreeAgent vs. Patriot Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreeAgent
Score 8.4 out of 10
N/A
FreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many apps.N/A
Patriot Software
Score 9.2 out of 10
N/A
Patriot Software headquartered in Canton, Ohio offers Patriot PAY, their benefits administration and payroll software.
$17
per month
Pricing
FreeAgentPatriot Software
Editions & Modules
No answers on this topic
Basic Payroll
$17/mo + $4 per employee/contractor
Accounting Basic
$20/mo (unlimited use)
Accounting Premium
$30/mo (unlimited use)
Full Service Payroll
$37/mo + $4 per employee/contractor
Offerings
Pricing Offerings
FreeAgentPatriot Software
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPatriot Software has two payroll options to choose from: Basic Payroll, and Full Service payroll software. Both start with a simple three-step payroll process. With the Full Service Payroll, Patriot will collect, deposit, and file federal, state, and local payroll taxes on the customer's behalf; end-of-the-year payroll tax filing is included at no extra charge. Print W2s on 8 x 1/2 x 11 plain white office paper to hand to employees, or post to the free employee portal. Also, Patriot Software offers free direct deposit.
More Pricing Information
Community Pulse
FreeAgentPatriot Software
Top Pros
Top Cons
Features
FreeAgentPatriot Software
Payroll Management
Comparison of Payroll Management features of Product A and Product B
FreeAgent
8.6
13 Ratings
18% above category average
Patriot Software
8.3
15 Ratings
1% above category average
Pay calculation8.012 Ratings9.515 Ratings
Benefit plan administration8.56 Ratings6.03 Ratings
Direct deposit files8.92 Ratings9.211 Ratings
Salary revision and increment management8.86 Ratings8.213 Ratings
Reimbursement management8.78 Ratings6.36 Ratings
Support for external payroll vendors00 Ratings10.01 Ratings
Off-cycle/On-Demand payment00 Ratings8.75 Ratings
Customization
Comparison of Customization features of Product A and Product B
FreeAgent
6.3
12 Ratings
9% below category average
Patriot Software
-
Ratings
API for custom integration4.59 Ratings00 Ratings
Plug-ins8.011 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
FreeAgent
8.5
14 Ratings
8% above category average
Patriot Software
-
Ratings
Single sign-on capability9.013 Ratings00 Ratings
Role-based user permissions8.013 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreeAgent
7.5
21 Ratings
1% above category average
Patriot Software
-
Ratings
Dashboards9.019 Ratings00 Ratings
Standard reports9.019 Ratings00 Ratings
Custom reports4.410 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
FreeAgent
8.8
23 Ratings
19% above category average
Patriot Software
-
Ratings
Accounts payable8.018 Ratings00 Ratings
Accounts receivable8.020 Ratings00 Ratings
Cash management9.018 Ratings00 Ratings
Bank reconciliation9.019 Ratings00 Ratings
Expense management8.022 Ratings00 Ratings
Time tracking9.017 Ratings00 Ratings
Fixed asset management8.611 Ratings00 Ratings
Multi-currency support10.08 Ratings00 Ratings
Multi-division support9.05 Ratings00 Ratings
Regulations compliance8.78 Ratings00 Ratings
Electronic tax filing10.019 Ratings00 Ratings
Self-service portal9.011 Ratings00 Ratings
Journals and Reconciliations8.01 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
FreeAgent
7.4
4 Ratings
10% above category average
Patriot Software
-
Ratings
Inventory tracking7.72 Ratings00 Ratings
Automatic reordering8.21 Ratings00 Ratings
Location management4.51 Ratings00 Ratings
Manufacturing module9.11 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
FreeAgent
8.1
13 Ratings
12% above category average
Patriot Software
-
Ratings
Pricing8.19 Ratings00 Ratings
Order entry6.82 Ratings00 Ratings
Credit card processing8.25 Ratings00 Ratings
Cost of goods sold9.13 Ratings00 Ratings
Best Alternatives
FreeAgentPatriot Software
Small Businesses
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.2 out of 10
Justworks
Justworks
Score 7.9 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.4 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 7.7 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreeAgentPatriot Software
Likelihood to Recommend
9.0
(23 ratings)
9.7
(20 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
9.1
(4 ratings)
9.3
(10 ratings)
Availability
8.9
(5 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
8.8
(10 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
FreeAgentPatriot Software
Likelihood to Recommend
FreeAgent
For micro and small business it is a great solution. The new requirements for MTD for landlords could also be met with this software. Groups and more complex businesses could not use the accounts and tax returns features, however they still could use it for bookkeeping and then export the data to other tax and accounts production software.
Read full review
Patriot Software
Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.

Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.
Read full review
Pros
FreeAgent
  • Accounting! As you'd expect. Makes it much simpler andmore cost effective. In-coming and out-goings are recorded and assigned to projects and accounts. My accountant can access my books and reconcile so much more easily than trawling through spreadsheets.
  • Time billing - time spent on projects/client work is recorded and is ready to be invoiced as required. Saves so much time and prevents inaccuracies.
  • Invoicing - again, it should do this well and it does. Non payment reminders are automatic and clients have no excuses for not knowing the status of their account.
  • Account dashboard - gives me an instant overview of the health of the business (am I on track to meet my yearly targets) and my accounts.
Read full review
Patriot Software
  • It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
  • Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
  • The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.
Read full review
Cons
FreeAgent
  • Reporting on financials, time tracking and project status is a little poor. It's adequate for what what we need, but would be great to see more advanced features.
  • API is quite closed so cannot integrate with our other project management tools.
Read full review
Patriot Software
  • Connecting with outside software - we have an issue of Patriot not recognizing donors when connected to other websites when all the information is the same minus a middle initial
  • Giving an error page when something small is off. Instead of giving an easy to fix error notification, Patriot brings the user to an error page and they have to reenter everything.
  • Fixing dates easily. If a date is entered incorrectly, 8/13/21 instead of 2021, an error pop up appears but the user has to click enter/okay many times or refresh the page in order to fix this issue.
  • Enter vs Tab key - Patriot loves the tab key but if the user clicks enter instead, many times it brings them to the home page.
Read full review
Likelihood to Renew
FreeAgent
No answers on this topic
Patriot Software
It works well because it is cheap for us.
Read full review
Usability
FreeAgent
I spent nearly two decades in IT and am happy to say that FreeAgent's user interface is one of the best interfaces I have ever used.
Read full review
Patriot Software
I think it is great once things are setup as for general user looking to look for simple things like a copy of a paystub or a current pay rate for an employee. However, to find specialized things like a state withholding number or payroll integration settings those do require a bit more digging to find or possibly a call to customer service for help.
Read full review
Reliability and Availability
FreeAgent
Based in a cloud and never had any issues with down time. I can access from any device
Read full review
Patriot Software
No answers on this topic
Support Rating
FreeAgent
No answers on this topic
Patriot Software
Generally speaking it is pretty good that when I need to call somebody up for a payroll question I can generally within five minutes get somebody on the phone and they can help me resolve the problem or specify where specifically I need to go or contact to find my answers. However, that being said, for my specific situation as a partner my assigned contact has not always been very responsive.
Read full review
Alternatives Considered
FreeAgent
I have used and tested out many other systems. I was looking at Xero for my accounting system but at the time I chose FreeAgent because of the way it handles the recording of dividends and the inbuilt time recording. The others I trialed were good and many of them cheaper. FreeAgent best suited my requirements at the time.
Read full review
Patriot Software
I briefly used Intuit Online Payroll, and it was expensive, had no support, and was very frustrating to use. I also used 3 local tax companies for payroll - they were extremely expensive and messed up all of the time. Their employee turnover was very annoying (and it seemed to happen every other month) and each employee did things differently. When I let one of my employees go, the last company paid them after termination (2 weeks of salary), and had to get into a legal battle because the employee would not give the money back.
Read full review
Return on Investment
FreeAgent
  • Professional and uniform offering providing great confident customer service. My clients love it, whether they use it a little or a lot. It's a great piece of software - while sophisticated, it's straightforward to use.
  • Time saving and efficient use of my team's time. Being able to easily share and compare work / tasks.
Read full review
Patriot Software
  • It boosts my time available for client-facing activities by not having to spend as much time processing payroll.
  • It helps me deliver accurate reports to my CPA at tax time regarding employee wages and employer taxes.
  • Through the online portal, I can easily track year-to-date taxes my company has paid.
Read full review
ScreenShots

Patriot Software Screenshots

Screenshot of the 3-step process to carry out payrollScreenshot of the Payroll interface, which can be used run payroll on any device with internet or data connection. There is no need to download and maintain a separate payroll app.Screenshot of a payroll report, to sort by work location, employee, and date range.