6 Ratings
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Score 9 out of 100
21 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

FreeConference.com

It's great for virtually meeting with people in other cities/countries. It's terrific how they provide so many international numbers for people to use!
Michelle Braun | TrustRadius Reviewer

Nextiva Business Phone Service

It is well suited for anyone who wants an easy to use very reliable VOIP service. If you have call center agents, it works very well for that situation as well. If you have people in multiple offices or work from home/remote it is a great solution. If you want everyone to be able to receive and make business calls from business numbers anywhere, this is your solution.If you are looking for a service that will integrate with many other third-party products you may use already, you may want to look at another VOIP vendor that has deeper integrations with third-party applications. If you are looking for the lowest price VOIP system, although Nextiva is not the most expensive, it is still in the middle of the pack when it comes to pricing. If you are looking for just cheap simple VOIP you may be able to find some vendors that are a little bit more affordable.
Scott Scanlon | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

FreeConference.com
10.0
Nextiva Business Phone Service
8.6
Call reports
FreeConference.com
10.0
Nextiva Business Phone Service
8.7
Hosted PBX
FreeConference.com
Nextiva Business Phone Service
8.4
Multi-level Interactive Voice Response (IVR)
FreeConference.com
Nextiva Business Phone Service
8.9
User templates
FreeConference.com
Nextiva Business Phone Service
8.1
Directory of employee names
FreeConference.com
Nextiva Business Phone Service
8.6

Call Management

FreeConference.com
9.1
Nextiva Business Phone Service
8.8
Call recording
FreeConference.com
9.1
Nextiva Business Phone Service
9.4
Answering rules
FreeConference.com
Nextiva Business Phone Service
8.8
Call park
FreeConference.com
Nextiva Business Phone Service
8.8
Call screening
FreeConference.com
Nextiva Business Phone Service
8.9
Message alerts
FreeConference.com
Nextiva Business Phone Service
8.0

VoIP system collaboration

FreeConference.com
9.5
Nextiva Business Phone Service
7.6
Video conferencing
FreeConference.com
10.0
Nextiva Business Phone Service
7.0
Audio conferencing
FreeConference.com
9.1
Nextiva Business Phone Service
8.0
Video screen sharing
FreeConference.com
Nextiva Business Phone Service
7.3
Instant messaging
FreeConference.com
Nextiva Business Phone Service
8.2

Mobile apps

FreeConference.com
Nextiva Business Phone Service
5.7
Mobile app for iOS
FreeConference.com
Nextiva Business Phone Service
7.2
Mobile app for Android
FreeConference.com
Nextiva Business Phone Service
4.3

Pros

FreeConference.com

  • You can subscribe in a couple clicks and that gives you access, for free, to unlimited conference calls within the US and a selection of other countries (premium accounts give access to all countries - but the free service is already quite amazing).
  • The quality of the calls is a sure benefit. One might expect for it to be poor as I did specifically because of the cost.
  • You can use your numbers without setting up a new conference call every time.
  • You can also schedule a conference and get reminded.
Amir Draquez | TrustRadius Reviewer

Nextiva Business Phone Service

  • Our teams are located in three different countries. This includes Administration, Customers Support, Technical Support, and Sales. All of us have an internal number reachable from any mobile or laptop.
  • Looking for the internal directory and dialing a three digit number is very easy. We communicate with workers in different countries as we where in the same building
  • User-friendly application with availability indicator, call settings, and personal preferences.
Jose Luis Reyes Graterol | TrustRadius Reviewer

Cons

FreeConference.com

  • Early on (many years ago), I occasionally had some trouble getting everyone onto the same call. But that's only happened a couple of times many moons ago.
Michelle Braun | TrustRadius Reviewer

Nextiva Business Phone Service

  • While phones are feature rich, they can still be confusing for some of our users.
  • Mobile app can be glitchy at times.
  • Would love to see more touch screen options.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

FreeConference.com

No score
No answers yet
No answers on this topic

Nextiva Business Phone Service

Nextiva Business Phone Service 6.0
Based on 1 answer
I no longer make this decision
Anonymous | TrustRadius Reviewer

Usability

FreeConference.com

No score
No answers yet
No answers on this topic

Nextiva Business Phone Service

Nextiva Business Phone Service 8.0
Based on 1 answer
It is good for phone calls but it needs to include Bluetooth headsets.
Hunter Clayton | TrustRadius Reviewer

Support Rating

FreeConference.com

No score
No answers yet
No answers on this topic

Nextiva Business Phone Service

Nextiva Business Phone Service 8.7
Based on 6 answers
I think Nextiva is a great tool for what we use it for. It is used for tracking time and used also in our bonus structure to make sure we have the specified amount of talk time. I really enjoy this application and everything that it is used for within our company. There's not a whole lot I can say about it other than it is a really neat tool.
Josh Musson | TrustRadius Reviewer

Alternatives Considered

FreeConference.com

I selected freeconferences.com at the time because I didn't have access to my webex account and I was crunched for time . I was a bit amazed/"Taken back" as i wondered why this wasn't protocol already. The platform is easy, free, a no-brainer.
Amir Draquez | TrustRadius Reviewer

Nextiva Business Phone Service

The features that Nextiva has managed to pack into their very competitive pricing is outstanding. The call flow visualization is spot on and very easy to use. The call recording is simple to set up and even easier to use. My only complaint is the Android app that seems to be hit or miss with certain users
JAMIE RISSKY | TrustRadius Reviewer

Return on Investment

FreeConference.com

  • BEST ROI ever! It's all free and has let me access people globally. Thanks!
Michelle Braun | TrustRadius Reviewer

Nextiva Business Phone Service

  • We like that we have one general call-in number that we can post on the website and marketing material where you can reach anyone in the business.
  • We like that the fax number alerts us via email if we have a message.
Heather Neisen | TrustRadius Reviewer

Pricing Details

FreeConference.com

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeConference.com Editions & Modules

Additional Pricing Details

Nextiva Business Phone Service

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nextiva Business Phone Service Editions & Modules

Edition
Essential$23.951
Professional$27.951
Enterprise$37.951
Ultimate$67.951
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

FreeConference.com
9.1
Nextiva Business Phone Service
8.9

Likelihood to Renew

FreeConference.com
Nextiva Business Phone Service
6.0

Usability

FreeConference.com
Nextiva Business Phone Service
8.0

Support Rating

FreeConference.com
Nextiva Business Phone Service
8.7

Add comparison