12 Ratings
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Score 8.7 out of 100
33 Ratings
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Score 7.7 out of 100

Feature Set Ratings

  • FreeConference.com ranks higher in 2 feature sets: Cloud PBX, VoIP system collaboration
  • Nextiva Business Phone Service ranks higher in 1 feature set: Call Management

Cloud PBX

10.0

FreeConference.com

100%
8.9

Nextiva Business Phone Service

89%
Nextiva Business Phone Service ranks higher in 4/5 features

Call reports

10.0
100%
1 Rating
8.6
86%
5 Ratings

Hosted PBX

N/A
0 Ratings
9.0
90%
5 Ratings

Multi-level Interactive Voice Response (IVR)

N/A
0 Ratings
9.0
90%
5 Ratings

User templates

N/A
0 Ratings
8.5
85%
5 Ratings

Directory of employee names

N/A
0 Ratings
9.2
92%
6 Ratings

Call Management

9.0

FreeConference.com

90%
9.1

Nextiva Business Phone Service

91%
Nextiva Business Phone Service ranks higher in 5/5 features

Call recording

9.0
90%
3 Ratings
9.6
96%
6 Ratings

Answering rules

N/A
0 Ratings
9.3
93%
7 Ratings

Call park

N/A
0 Ratings
9.3
93%
5 Ratings

Call screening

N/A
0 Ratings
9.3
93%
6 Ratings

Message alerts

N/A
0 Ratings
8.3
83%
7 Ratings

VoIP system collaboration

8.0

FreeConference.com

80%
7.8

Nextiva Business Phone Service

78%
Nextiva Business Phone Service ranks higher in 3/4 features

Video conferencing

8.0
80%
2 Ratings
7.0
70%
3 Ratings

Audio conferencing

8.0
80%
3 Ratings
8.3
83%
6 Ratings

Video screen sharing

N/A
0 Ratings
7.0
70%
3 Ratings

Instant messaging

N/A
0 Ratings
8.9
89%
3 Ratings

Mobile apps

FreeConference.com

Feature Set Not Supported
N/A
5.0

Nextiva Business Phone Service

50%
Nextiva Business Phone Service ranks higher in 2/2 features

Mobile app for iOS

N/A
0 Ratings
6.5
65%
6 Ratings

Mobile app for Android

N/A
0 Ratings
3.5
35%
4 Ratings

Attribute Ratings

  • Nextiva Business Phone Service is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

FreeConference.com

80%
3 Ratings
9.0

Nextiva Business Phone Service

90%
8 Ratings

Likelihood to Renew

FreeConference.com

N/A
0 Ratings
6.0

Nextiva Business Phone Service

60%
1 Rating

Usability

FreeConference.com

N/A
0 Ratings
8.0

Nextiva Business Phone Service

80%
1 Rating

Support Rating

FreeConference.com

N/A
0 Ratings
8.7

Nextiva Business Phone Service

87%
6 Ratings

Likelihood to Recommend

iotum

FreeConference.com is best suited when the big-name video conferencing brands are simply not working. It offers an alternative when compatibility seems to be an issue when attempting to video conference. It is less appropriate for first invitations since most people are not familiar with the brand.
Read full review

Nextiva

It is well suited for anyone who wants an easy to use very reliable VOIP service. If you have call center agents, it works very well for that situation as well. If you have people in multiple offices or work from home/remote it is a great solution. If you want everyone to be able to receive and make business calls from business numbers anywhere, this is your solution. If you are looking for a service that will integrate with many other third-party products you may use already, you may want to look at another VOIP vendor that has deeper integrations with third-party applications. If you are looking for the lowest price VOIP system, although Nextiva is not the most expensive, it is still in the middle of the pack when it comes to pricing. If you are looking for just cheap simple VOIP you may be able to find some vendors that are a little bit more affordable.
Read full review

Pros

iotum

  • I love the ability to make long distance calls without charge.
  • I was delighted when they added the ability to screen share and show my slides to my customers.
  • I also love that FreeConference.com immediately provides replays of your meetings - in case somebody wasn't able to attend live.
Read full review

Nextiva

  • Our teams are located in three different countries. This includes Administration, Customers Support, Technical Support, and Sales. All of us have an internal number reachable from any mobile or laptop.
  • Looking for the internal directory and dialing a three digit number is very easy. We communicate with workers in different countries as we where in the same building
  • User-friendly application with availability indicator, call settings, and personal preferences.
Read full review

Cons

iotum

  • Not being able to use 800 number (toll free).
  • The website interface could be spruced up a bit.
Read full review

Nextiva

  • While phones are feature rich, they can still be confusing for some of our users.
  • Mobile app can be glitchy at times.
  • Would love to see more touch screen options.
Read full review

Pricing Details

FreeConference.com

Starting Price

Editions & Modules

FreeConference.com editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Nextiva Business Phone Service

    Starting Price

    $18.95 per month

    Editions & Modules

    Nextiva Business Phone Service editions and modules pricing
    EditionModules
    Essential$23.951
    Professional$27.952
    Enterprise$37.953
    Ultimate$67.954

    Footnotes

    1. Per User Per Month
    2. Per User Per Month
    3. Per User Per Month
    4. Per User Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    iotum

    No answers on this topic

    Nextiva

    I no longer make this decision
    Read full review

    Usability

    iotum

    No answers on this topic

    Nextiva

    It is good for phone calls but it needs to include Bluetooth headsets.
    Read full review

    Support Rating

    iotum

    No answers on this topic

    Nextiva

    I think Nextiva is a great tool for what we use it for. It is used for tracking time and used also in our bonus structure to make sure we have the specified amount of talk time. I really enjoy this application and everything that it is used for within our company. There's not a whole lot I can say about it other than it is a really neat tool.
    Read full review

    Alternatives Considered

    iotum

    Call quality is very similar to the above products. However, most of our community partners and collaborators are not aware of FreeConference and are thus less able to utilize it without prompting and sometimes assistance from us.
    Read full review

    Nextiva

    The features that Nextiva has managed to pack into their very competitive pricing is outstanding. The call flow visualization is spot on and very easy to use. The call recording is simple to set up and even easier to use. My only complaint is the Android app that seems to be hit or miss with certain users
    Read full review

    Return on Investment

    iotum

    • BEST ROI ever! It's all free and has let me access people globally. Thanks!
    Read full review

    Nextiva

    • We like that we have one general call-in number that we can post on the website and marketing material where you can reach anyone in the business.
    • We like that the fax number alerts us via email if we have a message.
    Read full review

    Add comparison