What users are saying about
6 Ratings
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Score 9 out of 100
49 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

FreeConference.com

It's great for virtually meeting with people in other cities/countries. It's terrific how they provide so many international numbers for people to use!
Michelle Braun | TrustRadius Reviewer

Rakuten Viber

As mentioned previously, it is easy to use and access since the you can chat, send voice memos or stickers in a conversation. So in overall it's very entertaining. But throughout that, the audio quality can seem to be a bit off. (Could be personal headset issue)Overall that is the only issue that is present or consistent.
Alexis Blanco | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

FreeConference.com
10.0
Rakuten Viber
8.2
Call reports
FreeConference.com
10.0
Rakuten Viber
8.7
Hosted PBX
FreeConference.com
Rakuten Viber
7.1
Multi-level Interactive Voice Response (IVR)
FreeConference.com
Rakuten Viber
8.6
User templates
FreeConference.com
Rakuten Viber
8.7
Directory of employee names
FreeConference.com
Rakuten Viber
8.1

Call Management

FreeConference.com
9.1
Rakuten Viber
8.0
Call recording
FreeConference.com
9.1
Rakuten Viber
8.1
Answering rules
FreeConference.com
Rakuten Viber
7.9
Call park
FreeConference.com
Rakuten Viber
7.5
Call screening
FreeConference.com
Rakuten Viber
7.3
Message alerts
FreeConference.com
Rakuten Viber
9.0

VoIP system collaboration

FreeConference.com
9.5
Rakuten Viber
8.7
Video conferencing
FreeConference.com
10.0
Rakuten Viber
8.3
Audio conferencing
FreeConference.com
9.1
Rakuten Viber
8.7
Video screen sharing
FreeConference.com
Rakuten Viber
8.5
Instant messaging
FreeConference.com
Rakuten Viber
9.4

Mobile apps

FreeConference.com
Rakuten Viber
9.6
Mobile app for iOS
FreeConference.com
Rakuten Viber
9.6
Mobile app for Android
FreeConference.com
Rakuten Viber
9.6

Pros

FreeConference.com

  • You can subscribe in a couple clicks and that gives you access, for free, to unlimited conference calls within the US and a selection of other countries (premium accounts give access to all countries - but the free service is already quite amazing).
  • The quality of the calls is a sure benefit. One might expect for it to be poor as I did specifically because of the cost.
  • You can use your numbers without setting up a new conference call every time.
  • You can also schedule a conference and get reminded.
Amir Draquez | TrustRadius Reviewer

Rakuten Viber

  • Viber is a cross platform product. It does not matter if someone uses Android or iOS device, it will work exactly the same.
  • Also the desktop version is very good. You can switch between the desktop and mobile versions within a conversation and see updates right away.
  • It's a very international product. It has been available for very long time, which makes it very wide spread - it has a good user base.
  • You can see the status of your messages.
Filip Witkowski | TrustRadius Reviewer

Cons

FreeConference.com

  • Early on (many years ago), I occasionally had some trouble getting everyone onto the same call. But that's only happened a couple of times many moons ago.
Michelle Braun | TrustRadius Reviewer

Rakuten Viber

  • When someone sends a file in Viber, the program automatically saves it in your phone memory. This means that you must delete them manually and it really annoys me, as it takes a lot of time to do that.
  • It contains enormous amounts of adds.
  • There is file sharing limit.
Tigran Petrosyan | TrustRadius Reviewer

Support Rating

FreeConference.com

No score
No answers yet
No answers on this topic

Rakuten Viber

Rakuten Viber 8.2
Based on 13 answers
I have not frequently used the support for Viber as I have not had many problems with it on my phone. I did use support one time for problems with the computer application and used the forums to solve my problems. They were fairly easy to follow and I appreciated the online help in that format.
Victoria L. | TrustRadius Reviewer

Alternatives Considered

FreeConference.com

I selected freeconferences.com at the time because I didn't have access to my webex account and I was crunched for time . I was a bit amazed/"Taken back" as i wondered why this wasn't protocol already. The platform is easy, free, a no-brainer.
Amir Draquez | TrustRadius Reviewer

Rakuten Viber

Skype's user interface is really glitchy and doesn't provide same functionality in terms of fun elements - emojis or gifs. Slack is excellent communication tool but as well doesn't provide fun elements as Viber does(emojis, memes, gifs and more). I should also mention that quoting in Slack is not really easy and intuitive.
Anonymous | TrustRadius Reviewer

Return on Investment

FreeConference.com

  • BEST ROI ever! It's all free and has let me access people globally. Thanks!
Michelle Braun | TrustRadius Reviewer

Rakuten Viber

  • Viber saves me financially since I am now able to communicate with my international clients for free.
  • Viber helps keep my clients engaged by the fact that I can so easily share photos, which is important as a freelance photographer.
  • Viber allows me to make my messages to clients appealing in a visual way, which I have noticed helps drive actions of my clients, such as remembering to book their next session or pay for their photo order.
Liz Wade | TrustRadius Reviewer

Pricing Details

FreeConference.com

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeConference.com Editions & Modules

Additional Pricing Details

Rakuten Viber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rakuten Viber Editions & Modules

Edition
USA$0.0191
UK$0.0191
  1. Per Minute
Additional Pricing Details

Rating Summary

Likelihood to Recommend

FreeConference.com
9.1
Rakuten Viber
8.1

Support Rating

FreeConference.com
Rakuten Viber
8.2

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