FreeConference is a telephony and VoIP software solution from FreeConference.
N/A
Rakuten Viber
Score 8.9 out of 10
N/A
Viber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls.
$0.02
Per Minute
Pricing
FreeConference.com
Rakuten Viber
Editions & Modules
No answers on this topic
USA
$0.019
Per Minute
UK
$0.019
Per Minute
Offerings
Pricing Offerings
FreeConference.com
Rakuten Viber
Free Trial
No
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
FreeConference.com
Rakuten Viber
Features
FreeConference.com
Rakuten Viber
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
FreeConference.com
10.0
1 Ratings
22% above category average
Rakuten Viber
9.5
13 Ratings
17% above category average
Call reports
10.01 Ratings
9.89 Ratings
Hosted PBX
00 Ratings
9.56 Ratings
Multi-level Interactive Voice Response (IVR)
00 Ratings
9.78 Ratings
User templates
00 Ratings
8.87 Ratings
Directory of employee names
00 Ratings
9.78 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
FreeConference.com
9.0
3 Ratings
7% above category average
Rakuten Viber
9.3
15 Ratings
10% above category average
Call recording
9.03 Ratings
9.79 Ratings
Answering rules
00 Ratings
9.59 Ratings
Call park
00 Ratings
8.84 Ratings
Call screening
00 Ratings
8.89 Ratings
Message alerts
00 Ratings
9.814 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
FreeConference.com
8.0
3 Ratings
0% above category average
Rakuten Viber
9.6
13 Ratings
18% above category average
Video conferencing
8.02 Ratings
9.513 Ratings
Audio conferencing
8.03 Ratings
9.713 Ratings
Video screen sharing
00 Ratings
9.05 Ratings
Instant messaging
00 Ratings
10.09 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
FreeConference.com is best suited when the big-name video conferencing brands are simply not working. It offers an alternative when compatibility seems to be an issue when attempting to video conference. It is less appropriate for first invitations since most people are not familiar with the brand.
As mentioned previously, it is easy to use and access since the you can chat, send voice memos or stickers in a conversation. So in overall it's very entertaining. But throughout that, the audio quality can seem to be a bit off. (Could be personal headset issue) Overall that is the only issue that is present or consistent.
When someone sends a file in Viber, the program automatically saves it in your phone memory. This means that you must delete them manually and it really annoys me, as it takes a lot of time to do that.
I have not frequently used the support for Viber as I have not had many problems with it on my phone. I did use support one time for problems with the computer application and used the forums to solve my problems. They were fairly easy to follow and I appreciated the online help in that format.
Call quality is very similar to the above products. However, most of our community partners and collaborators are not aware of FreeConference and are thus less able to utilize it without prompting and sometimes assistance from us.
End-to-end encryption scrambles my messages and delivers them as a scrambled code to my friend's device, whether mobile or desktop, so that only their device can decode them into plain text. If my friend's phone is turned off or they don't have access to the internet, my message will be stored on Viber's servers (for a limited time) until their device is ready to receive it.
Because Viber can't access or read my private conversations in the first place, Viber can't sell them.
Viber saves me financially since I am now able to communicate with my international clients for free.
Viber helps keep my clients engaged by the fact that I can so easily share photos, which is important as a freelance photographer.
Viber allows me to make my messages to clients appealing in a visual way, which I have noticed helps drive actions of my clients, such as remembering to book their next session or pay for their photo order.