FreeConference.com vs. Vonage Business Communications

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreeConference.com
Score 8.5 out of 10
N/A
FreeConference is a telephony and VoIP software solution from FreeConference.N/A
Vonage Business Communications
Score 7.6 out of 10
N/A
Vonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.N/A
Pricing
FreeConference.comVonage Business Communications
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FreeConference.comVonage Business Communications
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FreeConference.comVonage Business Communications
Top Pros
Top Cons
Features
FreeConference.comVonage Business Communications
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
FreeConference.com
10.0
1 Ratings
20% above category average
Vonage Business Communications
9.4
5 Ratings
14% above category average
Call reports10.01 Ratings00 Ratings
Hosted PBX00 Ratings9.03 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings9.04 Ratings
Directory of employee names00 Ratings10.05 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
FreeConference.com
9.0
3 Ratings
6% above category average
Vonage Business Communications
9.4
5 Ratings
14% above category average
Call recording9.03 Ratings8.12 Ratings
Answering rules00 Ratings10.05 Ratings
Call park00 Ratings9.04 Ratings
Call screening00 Ratings10.03 Ratings
Message alerts00 Ratings10.05 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
FreeConference.com
8.0
3 Ratings
3% below category average
Vonage Business Communications
-
Ratings
Video conferencing8.02 Ratings00 Ratings
Audio conferencing8.03 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
FreeConference.com
-
Ratings
Vonage Business Communications
10.0
5 Ratings
15% above category average
Mobile app for iOS00 Ratings10.05 Ratings
Mobile app for Android00 Ratings10.04 Ratings
Best Alternatives
FreeConference.comVonage Business Communications
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreeConference.comVonage Business Communications
Likelihood to Recommend
8.0
(3 ratings)
1.8
(22 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
7.5
(2 ratings)
Support Rating
-
(0 ratings)
8.5
(10 ratings)
User Testimonials
FreeConference.comVonage Business Communications
Likelihood to Recommend
iotum
FreeConference.com is best suited when the big-name video conferencing brands are simply not working. It offers an alternative when compatibility seems to be an issue when attempting to video conference. It is less appropriate for first invitations since most people are not familiar with the brand.
Read full review
Vonage
Vonage Business Cloud is well suited if you have small or limited IT staff and/or you have many remote workers and little or no on-prem hardware. I would recommend Vonage to small to medium-sized businesses. It would not be well suited to a large organization where everyone works in the same building and the IT staff has servers and staff to manage a VoIP system.
Read full review
Pros
iotum
  • I love the ability to make long distance calls without charge.
  • I was delighted when they added the ability to screen share and show my slides to my customers.
  • I also love that FreeConference.com immediately provides replays of your meetings - in case somebody wasn't able to attend live.
Read full review
Vonage
  • Eliminates physical phone consoles that can be pricey and unnecessary for staff.
  • Has a companion app that allows you to use your personal cell phone to check messages or make calls.
  • The desktop application is easy to use and has a number of customizable settings so that the app can be minimized but alert you of incoming calls.
Read full review
Cons
iotum
  • Not being able to use 800 number (toll free).
  • The website interface could be spruced up a bit.
Read full review
Vonage
  • They do not take billing support calls. Online chat only. That can be dicey.
  • Desktop app can have some hiccups and there are frequent updates. Sometimes it switches from my headset to webcam for no reason I can tell. Miss the call be for I figure it out.
  • Text messaging does not handle images. Frustrates my clients when they think they can send me a pic of a signed doc or vin# and I don't get it.
Read full review
Usability
iotum
No answers on this topic
Vonage
I thought it had very practical and useful usability. It has a clean and simple interface with large fonts that make it easy to read. It isn't particularly difficult, although figuring out some operations may be a bit challenging. For the most part though, it isn't very difficult to use
Read full review
Support Rating
iotum
No answers on this topic
Vonage
We hardly have any issues with it to where we need to call them. There was a point where our connections across the board were terrible and it held us up in production quite a bit but since then things have been pretty simple and streamlined.
Read full review
Alternatives Considered
iotum
Call quality is very similar to the above products. However, most of our community partners and collaborators are not aware of FreeConference and are thus less able to utilize it without prompting and sometimes assistance from us.
Read full review
Vonage
We believe Vonage Business Cloud is best for our organization over the AT&T and the Verizon platforms for several reasons including price, ease of use, connectivity, and other options. Since we have implemented this solution along with newer Polycom phones, we have had very few issues with our phones or our phone platform.
Read full review
Return on Investment
iotum
  • BEST ROI ever! It's all free and has let me access people globally. Thanks!
Read full review
Vonage
  • We were able to remove expensive and out of date phones, and replace them with the user's choice of a new phone or Bluetooth, so we saved money.
  • There was training time that needed to be committed for a 50+ person office which reduced productivity for a while.
Read full review
ScreenShots