FreshBooks vs. Microsoft Dynamics 365 Finance

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreshBooks
Score 8.2 out of 10
Small Businesses (1-50 employees)
FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.
$21
per month
Microsoft Dynamics 365 Finance
Score 7.7 out of 10
N/A
Microsoft invites users to automate and modernize global financial operations with Dynamics 365 Finance. With it, users can monitor performance in real time, predict future outcomes, and make data-driven decisions to drive business growth. It replaces the finance capability of the former Microsoft Dynamics AX (also Dynamics 365 for Finance and Operations), which was split off from that product's supply chain management capabilities allowing for more flexible pricing, and for customers to buy…N/A
Pricing
FreshBooksMicrosoft Dynamics 365 Finance
Editions & Modules
Lite
$21
per month
Plus
$38
per month
Premium
$65
per month
Select
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
FreshBooksMicrosoft Dynamics 365 Finance
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details10% discount for annual pricing.—
More Pricing Information
Community Pulse
FreshBooksMicrosoft Dynamics 365 Finance
Features
FreshBooksMicrosoft Dynamics 365 Finance
Customization
Comparison of Customization features of Product A and Product B
FreshBooks
8.9
35 Ratings
14% above category average
Microsoft Dynamics 365 Finance
-
Ratings
API for custom integration9.030 Ratings00 Ratings
Plug-ins8.726 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
FreshBooks
9.8
41 Ratings
18% above category average
Microsoft Dynamics 365 Finance
-
Ratings
Single sign-on capability10.01 Ratings00 Ratings
Role-based user permissions9.741 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreshBooks
7.3
57 Ratings
7% below category average
Microsoft Dynamics 365 Finance
-
Ratings
Dashboards8.757 Ratings00 Ratings
Standard reports8.555 Ratings00 Ratings
Custom reports4.82 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
FreshBooks
7.4
56 Ratings
3% below category average
Microsoft Dynamics 365 Finance
-
Ratings
Accounts payable7.841 Ratings00 Ratings
Accounts receivable9.255 Ratings00 Ratings
Cash management7.03 Ratings00 Ratings
Bank reconciliation7.02 Ratings00 Ratings
Expense management6.551 Ratings00 Ratings
Time tracking7.442 Ratings00 Ratings
Multi-currency support7.01 Ratings00 Ratings
Regulations compliance5.821 Ratings00 Ratings
Self-service portal9.13 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
FreshBooks
9.2
49 Ratings
19% above category average
Microsoft Dynamics 365 Finance
-
Ratings
Pricing8.639 Ratings00 Ratings
Order entry9.037 Ratings00 Ratings
Credit card processing9.141 Ratings00 Ratings
Cost of goods sold10.01 Ratings00 Ratings
Best Alternatives
FreshBooksMicrosoft Dynamics 365 Finance
Small Businesses
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 9.1 out of 10
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 9.1 out of 10
Medium-sized Companies
Zoho Books
Zoho Books
Score 9.0 out of 10
Zoho Books
Zoho Books
Score 9.0 out of 10
Enterprises
Oracle Fusion Cloud Enterprise Performance Management
Oracle Fusion Cloud Enterprise Performance Management
Score 8.8 out of 10
Oracle Fusion Cloud Enterprise Performance Management
Oracle Fusion Cloud Enterprise Performance Management
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreshBooksMicrosoft Dynamics 365 Finance
Likelihood to Recommend
7.6
(75 ratings)
9.0
(1 ratings)
Likelihood to Renew
7.6
(18 ratings)
-
(0 ratings)
Usability
9.2
(20 ratings)
10.0
(1 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
5.7
(11 ratings)
8.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
FreshBooksMicrosoft Dynamics 365 Finance
Likelihood to Recommend
FreshBooks
I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
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Microsoft
I think D365 has the ability to be useful for 90% of businesses out there. Its just a matter of if those costs make sense but as far as what is on the market today in my opinion MS is number 1.
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Pros
FreshBooks
  • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
  • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
  • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
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Microsoft
  • Full range of customization options
  • Documentation
  • Cross platform analytics with use of
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Cons
FreshBooks
  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
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Microsoft
  • More clarity on features going away
  • New feature showcases
  • Demonstrations for how things were intended to be used
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Likelihood to Renew
FreshBooks
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
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Microsoft
No answers on this topic
Usability
FreshBooks
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
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Microsoft
It's extremely versatile, mirrored with so much documentation.
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Reliability and Availability
FreshBooks
FreshBooks is easy to use and always works!
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Microsoft
No answers on this topic
Support Rating
FreshBooks
I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
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Microsoft
They are good, but there is always room to be better.
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Implementation Rating
FreshBooks
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
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Microsoft
No answers on this topic
Alternatives Considered
FreshBooks
FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
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Microsoft
I have used everything from industry standard TMS systems to SAP to various BIs like Tableau and Power BI. The point is my background is varied, but what's nice is being it's MS anything you already use that is also Microsoft will make Microsoft Dynamics 365 Finance feel way more natural and native, being you have used MS products for years likely.
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Return on Investment
FreshBooks
  • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
  • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
  • Financial reports meet the necessary USGAAP requirements.
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Microsoft
No answers on this topic
ScreenShots

FreshBooks Screenshots

Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking