Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreshBooks
Score 6.1 out of 10
Small Businesses (1-50 employees)
FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.
$15
per month
MYOB
Score 5.0 out of 10
N/A
MYOB now has a suite of subscription-based products and a browser-based accounting product that was released in August 2010. On 24 October 2012, MYOB released AccountRight Live - the cloud-enabled version of its flagship product. MYOB competes with Xero and QuickBooks.N/A
Pricing
FreshBooksMYOB
Editions & Modules
Lite
$15
per month
Plus
$30
per month
Premium
$55
per month
Select
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
FreshBooksMYOB
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
FreshBooksMYOB
Customization
Comparison of Customization features of Product A and Product B
FreshBooks
1.2
32 Ratings
140% below category average
MYOB
6.0
6 Ratings
13% below category average
API for custom integration1.227 Ratings5.96 Ratings
Plug-ins1.123 Ratings6.25 Ratings
Security
Comparison of Security features of Product A and Product B
FreshBooks
6.3
38 Ratings
22% below category average
MYOB
7.0
11 Ratings
12% below category average
Single sign-on capability10.01 Ratings6.910 Ratings
Role-based user permissions2.538 Ratings7.111 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreshBooks
4.5
52 Ratings
49% below category average
MYOB
5.9
11 Ratings
23% below category average
Dashboards4.552 Ratings6.010 Ratings
Standard reports4.150 Ratings6.011 Ratings
Custom reports4.82 Ratings5.710 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
FreshBooks
4.5
51 Ratings
46% below category average
MYOB
4.8
15 Ratings
40% below category average
Accounts payable1.236 Ratings5.915 Ratings
Accounts receivable2.350 Ratings5.915 Ratings
Cash management7.03 Ratings5.314 Ratings
Bank reconciliation7.02 Ratings5.815 Ratings
Expense management2.746 Ratings6.111 Ratings
Time tracking3.239 Ratings6.26 Ratings
Multi-currency support7.01 Ratings2.07 Ratings
Regulations compliance1.118 Ratings4.88 Ratings
Self-service portal9.13 Ratings6.27 Ratings
Fixed asset management00 Ratings4.98 Ratings
Multi-division support00 Ratings2.16 Ratings
Electronic tax filing00 Ratings5.19 Ratings
Global Financial Support00 Ratings6.35 Ratings
Primary and Secondary Ledgers00 Ratings5.67 Ratings
Intercompany Accounting00 Ratings2.15 Ratings
Localizations00 Ratings6.35 Ratings
Journals and Reconciliations00 Ratings5.311 Ratings
Enterprise Accounting00 Ratings2.94 Ratings
Configurable Accounting00 Ratings4.88 Ratings
Centralized Rules Framework00 Ratings2.53 Ratings
Standardized Processes00 Ratings5.77 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
FreshBooks
3.8
44 Ratings
60% below category average
MYOB
6.2
6 Ratings
13% below category average
Pricing2.134 Ratings6.26 Ratings
Order entry1.234 Ratings6.26 Ratings
Credit card processing2.136 Ratings6.25 Ratings
Cost of goods sold10.01 Ratings6.26 Ratings
Order Orchestration00 Ratings6.24 Ratings
End-to-end order visibility00 Ratings6.24 Ratings
Order exception Resolution00 Ratings6.24 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
FreshBooks
-
Ratings
MYOB
7.0
11 Ratings
2% below category average
Pay calculation00 Ratings7.211 Ratings
Benefit plan administration00 Ratings6.97 Ratings
Direct deposit files00 Ratings7.09 Ratings
Salary revision and increment management00 Ratings6.97 Ratings
Reimbursement management00 Ratings6.87 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
FreshBooks
-
Ratings
MYOB
3.7
8 Ratings
58% below category average
Inventory tracking00 Ratings6.68 Ratings
Automatic reordering00 Ratings2.95 Ratings
Location management00 Ratings2.85 Ratings
Manufacturing module00 Ratings2.75 Ratings
Best Alternatives
FreshBooksMYOB
Small Businesses
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.2 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.2 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.0 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreshBooksMYOB
Likelihood to Recommend
1.4
(70 ratings)
2.5
(18 ratings)
Likelihood to Renew
7.6
(18 ratings)
9.5
(2 ratings)
Usability
4.8
(15 ratings)
2.7
(14 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
4.5
(11 ratings)
2.4
(14 ratings)
Implementation Rating
10.0
(1 ratings)
5.0
(1 ratings)
Ease of integration
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
FreshBooksMYOB
Likelihood to Recommend
FreshBooks
FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills. It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
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MYOB
MYOB is suitable for any business. I have two different businesses and both use MYOB effectively. I use MYOB to pay wages every fortnight for both businesses. This enables me to track exactly what is happening with everyone's different sick leave and holiday entitlements easily. I'm also able to keep track of expenditure and balance and reconcile the accounts against bank statements.
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Pros
FreshBooks
  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
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MYOB
  • MYOB is very easy to navigate and find the correct information.
  • The Help section was very straight forward and very easy to learn.
  • MYOB was a great accounting tool for our business as it provided the accountant, sales, etc all of the information they need all in one place.
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Cons
FreshBooks
  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
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MYOB
  • [In my opinion,] horrible interface to import data
  • [In my opinion,] user interface stuck in 1995
  • Needs improvement to usability
  • Contestant price increases
  • [In my opinion,] new in-app advertising is annoying
  • Countless different windows to do simple tasks like onboard an employee
  • [In my experience,] too slow
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Likelihood to Renew
FreshBooks
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
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MYOB
Our clients seems hesitant to change softwares so I don't see why we wouldn't be renewing with MYOB
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Usability
FreshBooks
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
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MYOB
All of the MYOB products are easy to use. Most of our clients use MYOB ACE payroll and Essentials but some of the customers who are proper accounts use a range of products like Account Right MYOB AE/AO, Practice manager, TAX manager, etc. I have never heard of any complaints and the support contacts are always approachable.
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Reliability and Availability
FreshBooks
FreshBooks is easy to use and always works!
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MYOB
No answers on this topic
Support Rating
FreshBooks
I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
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MYOB
MYOB accounting software basically works but looks and functions like 1998. Unfortunately their Antipiracy licensing system is absolutely TERRIBLE and verging on nearly criminal, scam! You must CONFIRM each and every data file and when it doesnt work you have to PAY THEM to fix their own file protection issues. If you dont pay them, they hold your data hostage as your company accounting information file becomes READ ONLY. Permantly, unless you pay them. This is a total extortion SCAM. I cannot believe a company can operate this way. With a lot of better product available... i dont imagine MYOB is going to survive much longer.
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Implementation Rating
FreshBooks
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
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MYOB
No answers on this topic
Alternatives Considered
FreshBooks
We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations.

At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.
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MYOB
Not even close. Though I will say MYOB had a budget module where Zoho Books doesn't which is one thing severely lacking in Zoho Books. On the other hand, Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.
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Return on Investment
FreshBooks
  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
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MYOB
  • It was great when we first started using it but there was a time when MYOB stopped supporting payroll tax tables for Apple computers and so we made the switch.
  • While we were using it staying on top of all of the pesky accounting details was a breeze.
  • We were very detail oriented to begin with and had a thorough understanding of basic accounting principles but anyone without even basic knowledge can quickly set up MYOB and get running fairly quickly and provide detailed reports to their CPA or CFO consultant for a deeper analysis of their business.
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ScreenShots

FreshBooks Screenshots

Screenshot of DashboardScreenshot of Invoice OverviewScreenshot of Beautiful, Customizable InvoicesScreenshot of Invoice seamlessly across devicesScreenshot of ExpensesScreenshot of Time Tracking