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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    MYOB

    Score8.3 out of 10
    N/AMYOB now has a suite of subscription-based products and a browser-based accounting product that was released in August 2010. On 24 October 2012, MYOB released AccountRight Live - the cloud-enabled version of its flagship product. MYOB competes with Xero and QuickBooks.

    $11

    per month

    Pricing
    FreshBooksMYOB
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Solo
    $11
    per month
    Lite
    $34
    per month
    Pro
    $63
    per month
    Premier
    $88.50
    per month
    Account Right Plus
    $150
    per month
    Offerings
    Pricing Offerings
    FreshBooksMYOB
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    FreshBooksMYOB
    Considered Both Products
    FreshBooks
    No answer on this topic
    MYOB
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    50%
    Would buy again
    7 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    50%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    71%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    50%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    64%
    Implementation went as expected
    9 Answers
    Features
    FreshBooksMYOB
    Customization
    Comparison of Customization features of FreshBooks and MYOB
    Feature
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    MYOB
    10.0
    7 Ratings
    28% above category average
    API for custom integration9.330 Ratings10.07 Ratings
    Plug-ins9.026 Ratings10.06 Ratings
    Security
    Comparison of Security features of FreshBooks and MYOB
    Feature
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    MYOB
    10.0
    12 Ratings
    20% above category average
    Single sign-on capability10.01 Ratings10.011 Ratings
    Role-based user permissions10.041 Ratings10.012 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and MYOB
    Feature
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    MYOB
    10.0
    12 Ratings
    25% above category average
    Dashboards9.057 Ratings10.011 Ratings
    Standard reports8.855 Ratings10.012 Ratings
    Custom reports4.82 Ratings10.011 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and MYOB
    Feature
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    MYOB
    9.1
    16 Ratings
    18% above category average
    Accounts payable8.041 Ratings10.016 Ratings
    Accounts receivable9.455 Ratings10.016 Ratings
    Cash management7.03 Ratings10.015 Ratings
    Bank reconciliation7.02 Ratings10.016 Ratings
    Expense management6.651 Ratings10.012 Ratings
    Time tracking7.642 Ratings6.07 Ratings
    Multi-currency support7.01 Ratings10.08 Ratings
    Regulations compliance6.021 Ratings10.09 Ratings
    Self-service portal9.13 Ratings6.37 Ratings
    Fixed asset management00 Ratings10.09 Ratings
    Multi-division support00 Ratings10.07 Ratings
    Electronic tax filing00 Ratings5.19 Ratings
    Global Financial Support00 Ratings10.06 Ratings
    Primary and Secondary Ledgers00 Ratings10.08 Ratings
    Intercompany Accounting00 Ratings10.06 Ratings
    Localizations00 Ratings10.06 Ratings
    Journals and Reconciliations00 Ratings10.012 Ratings
    Enterprise Accounting00 Ratings2.84 Ratings
    Configurable Accounting00 Ratings10.09 Ratings
    Centralized Rules Framework00 Ratings10.04 Ratings
    Standardized Processes00 Ratings10.08 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and MYOB
    Feature
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    MYOB
    10.0
    7 Ratings
    30% above category average
    Pricing8.839 Ratings10.07 Ratings
    Order entry9.337 Ratings10.07 Ratings
    Credit card processing9.741 Ratings10.06 Ratings
    Cost of goods sold10.01 Ratings10.07 Ratings
    Order Orchestration00 Ratings10.05 Ratings
    End-to-end order visibility00 Ratings10.05 Ratings
    Order exception Resolution00 Ratings10.05 Ratings
    Payroll Management
    Comparison of Payroll Management features of FreshBooks and MYOB
    Feature
    FreshBooks
    -
    Ratings
    MYOB
    10.0
    12 Ratings
    28% above category average
    Pay calculation00 Ratings10.012 Ratings
    Benefit plan administration00 Ratings10.08 Ratings
    Direct deposit files00 Ratings10.010 Ratings
    Salary revision and increment management00 Ratings10.08 Ratings
    Reimbursement management00 Ratings10.08 Ratings
    Inventory Management
    Comparison of Inventory Management features of FreshBooks and MYOB
    Feature
    FreshBooks
    -
    Ratings
    MYOB
    10.0
    9 Ratings
    31% above category average
    Inventory tracking00 Ratings10.09 Ratings
    Automatic reordering00 Ratings10.06 Ratings
    Location management00 Ratings10.06 Ratings
    Manufacturing module00 Ratings10.06 Ratings
    Best Alternatives
    FreshBooksMYOB
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.3 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.3 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Accounting Seed
    Score8.9 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.3 out of 10
    Microsoft Dynamics GP
    Score5.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksMYOB
    Likelihood to Recommend
    7.6
    (75 ratings)
    9.0
    (19 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    9.5
    (2 ratings)
    Usability
    9.6
    (20 ratings)
    10.0
    (15 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (11 ratings)
    1.2
    (14 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    5.0
    (1 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    FreshBooksMYOB
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    MYOB
    MYOB is suitable for any business. I have two different businesses and both use MYOB effectively. I use MYOB to pay wages every fortnight for both businesses. This enables me to track exactly what is happening with everyone's different sick leave and holiday entitlements easily. I'm also able to keep track of expenditure and balance and reconcile the accounts against bank statements.
    Incentivized
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    MYOB
    • MYOB is very easy to navigate and find the correct information.
    • The Help section was very straight forward and very easy to learn.
    • MYOB was a great accounting tool for our business as it provided the accountant, sales, etc all of the information they need all in one place.
    Incentivized
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    MYOB
    • [In my opinion,] horrible interface to import data
    • [In my opinion,] user interface stuck in 1995
    • Needs improvement to usability
    • Contestant price increases
    • [In my opinion,] new in-app advertising is annoying
    • Countless different windows to do simple tasks like onboard an employee
    • [In my experience,] too slow
    Incentivized
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    MYOB
    Our clients seems hesitant to change softwares so I don't see why we wouldn't be renewing with MYOB
    Incentivized
    Read full review
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    MYOB
    Still 10 for me, I have no problem at all using this toll even it hangs sometimes, I need to log in again to refresh it and it always ask to update the MYOB app. i Also like the security of this platform, iT always asks for the code (before logging in.
    Incentivized
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    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
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    MYOB
    No answers on this topic
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
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    MYOB
    MYOB accounting software basically works but looks and functions like 1998. Unfortunately their Antipiracy licensing system is absolutely TERRIBLE and verging on nearly criminal, scam! You must CONFIRM each and every data file and when it doesnt work you have to PAY THEM to fix their own file protection issues. If you dont pay them, they hold your data hostage as your company accounting information file becomes READ ONLY. Permantly, unless you pay them. This is a total extortion SCAM. I cannot believe a company can operate this way. With a lot of better product available... i dont imagine MYOB is going to survive much longer.
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    MYOB
    No answers on this topic
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    MYOB
    Not even close. Though I will say MYOB had a budget module where Zoho Books doesn't which is one thing severely lacking in Zoho Books. On the other hand, Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.
    Incentivized
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    MYOB
    • Made a life a lot easier by removing a lot of separate entries in multiple excel sheets
    • With all of the relevant information in one place, it is easier to process payments.
    • Most of the business only have one person doing the payroll compared to the team effort.
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking