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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Planview ProjectPlace

    Score8.3 out of 10
    N/AProjectplace is a collaborative work management solution. The vendor says the product is built with teams of all sizes and complexity in mind, from virtual teams of five to entire global enterprises with tens of thousands of active users. It is also designed to incorporate waterfall and agile workflows.N/A
    Pricing
    FreshBooksPlanview ProjectPlace
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    FreshBooksPlanview ProjectPlace
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    FreshBooksPlanview ProjectPlace
    Considered Both Products
    FreshBooks
    No answer on this topic
    Planview
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    94%
    Would buy again
    88 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    98%
    Delivers good value for the price
    80 Answers
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    97%
    Happy with the feature set
    91 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    97%
    Lived up to sales and marketing promises
    60 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    94%
    Implementation went as expected
    63 Answers
    Features
    FreshBooksPlanview ProjectPlace
    Customization
    Comparison of Customization features of FreshBooks and Planview ProjectPlace
    Feature
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    Planview ProjectPlace
    -
    Ratings
    API for custom integration9.330 Ratings00 Ratings
    Plug-ins9.026 Ratings00 Ratings
    Security
    Comparison of Security features of FreshBooks and Planview ProjectPlace
    Feature
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Planview ProjectPlace
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.041 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and Planview ProjectPlace
    Feature
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Planview ProjectPlace
    -
    Ratings
    Dashboards9.057 Ratings00 Ratings
    Standard reports8.855 Ratings00 Ratings
    Custom reports4.82 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and Planview ProjectPlace
    Feature
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Planview ProjectPlace
    -
    Ratings
    Accounts payable8.041 Ratings00 Ratings
    Accounts receivable9.455 Ratings00 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and Planview ProjectPlace
    Feature
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Planview ProjectPlace
    -
    Ratings
    Pricing8.839 Ratings00 Ratings
    Order entry9.337 Ratings00 Ratings
    Credit card processing9.741 Ratings00 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of FreshBooks and Planview ProjectPlace
    Feature
    FreshBooks
    -
    Ratings
    Planview ProjectPlace
    7.7
    198 Ratings
    0% above category average
    Task Management00 Ratings8.4191 Ratings
    Resource Management00 Ratings6.7158 Ratings
    Gantt Charts00 Ratings7.7171 Ratings
    Scheduling00 Ratings7.7169 Ratings
    Team Collaboration00 Ratings8.7193 Ratings
    Support for Agile Methodology00 Ratings8.7151 Ratings
    Support for Waterfall Methodology00 Ratings7.8140 Ratings
    Document Management00 Ratings9.0184 Ratings
    Email integration00 Ratings6.4163 Ratings
    Mobile Access00 Ratings7.7147 Ratings
    Timesheet Tracking00 Ratings6.0129 Ratings
    Best Alternatives
    FreshBooksPlanview ProjectPlace
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksPlanview ProjectPlace
    Likelihood to Recommend
    7.6
    (75 ratings)
    8.1
    (198 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    9.2
    (9 ratings)
    Usability
    9.6
    (20 ratings)
    10.0
    (75 ratings)
    Availability
    10.0
    (2 ratings)
    9.1
    (2 ratings)
    Performance
    8.0
    (1 ratings)
    9.1
    (2 ratings)
    Support Rating
    6.0
    (11 ratings)
    8.0
    (72 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (1 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.4
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.4
    (1 ratings)
    User Testimonials
    FreshBooksPlanview ProjectPlace
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Planview
    Planview ProjectPlace is a vibrant platform that manages all activities and schedules different roles based on their urgency, importance, and requests. Further, Planview ProjectPlace outlines the need for proper documentation with the aim of accurate referencing. Tasks are credibly shared, and proper reporting is enhanced to transform firms' work environment. ; Lastly, Planview ProjectPlace brings sustainable email integration for enterprises.
    Incentivized
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Planview
    • Easy of use. Modules are well define.
    • Navigation: Users can use the tool's search functionality to find what they are looking for easily. The home page is configurable to the users' needs.
    • The knowledge center is a key function to understand the tool capabilities.
    Incentivized
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Planview
    • Under the time tracking, it would be nice to have a set template that would load each week and not have to click a button to load the previous week's template.
    • Somehow making it more intuitive.
    • Having to add in each service line and each detail that I cover for every service line each week is a bit ridiculous.
    Incentivized
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Planview
    We're committed now & have >50 users on Projectplace. All our projects are now tracked in the tool. We this investment of time & training, the cost of maintaining Projectplace is relatively low for the benefit. So we will renew, even if there are some idiosyncrasies in the tool & there are opportunities for improvement.
    Incentivized
    Read full review
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Planview
    Easy to use platform and provides the user with an amazing experience and straightforward tools that empower and help execute tasks with fast performances that allow quick and easy service delivery. Easy on implementation and get started immediately with enterprise-ready Planview Projectplace and start to connect with teams and departments at once.
    Incentivized
    Read full review
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Planview
    No downtime-issues since the implementation. It has been very stable
    Incentivized
    Read full review
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Planview
    I haven't needed to get in touch with support because the product is quite well structured and understandable. There were no issues initially when making payments or later for monthly payments. The project manager using the software is quite skilled in the software and has not needed much help. New licenses are easy to acquire, and there is no delay in getting them. I know there are several ways of support available, so that's a plus.
    Incentivized
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Planview
    create an extensive change management process to help folks embrace the change
    Read full review
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Planview
    [In my experience] Jira is more refined, better looking, and easier to become familiar with. Also, the massive market share of Jira helps in consultancy as you can switch between clients easily. Projectplace has many powerful tools but so does Jira, and Jira integrates with our suite of software much easier compared to Projectplace.
    Incentivized
    Read full review
    Scalability
    FreshBooks
    No answers on this topic
    Planview
    It is a bit more difficult to fluently use in large scale implementations
    Incentivized
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    Planview
    • [We have the] ability to support remote work through projects that scale across multiple groups
    • We have large-scale quarterly projects, so the ability to save and duplicate project templates are helpful for us to keep track of tasks down to the specific card
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking

    Planview ProjectPlace Screenshots

    Screenshot of Collaborative Workstream: Streamlined interaction between activities, boards and cards. Users can plan and follow up in the Gantt while their teams execute and collaborate for optimum productivity on the Kanban boards.Screenshot of Document Management: This helps to ensure changes to documents are visible in real-time. Version control ensures that team members see the latest document versions with access to document history.Screenshot of Gantt Charts: These support planning and visualizing every step of enterprise work and projects with Projectplace Gantt Charts. Track progress to make sure you'll meet your deadlines and know when things are not happening on time.Screenshot of Kanban Boards: This enables teams to execute and collaborate for optimum productivity, and includes activity notifications, messaging and visualizations of progress of day-to-day tasks.Screenshot of Workload View: A visualization of the workload of members in all workspaces, used to determine whether a team member is overloaded with work, or has room to do more.Screenshot of Workspace Overview: This offers an overview of all work and tasks that have been assigned across all workspaces. Personal tasks can be added that help offer a more complete picture of what's left to do.