TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Routespring

    Score10 out of 10
    N/ARoutespring is business travel without personal credit cards. Routespring aims to empower companies with realtime visibility and controls that helps teams #GoFurther. Beyond technology, Routespring states they truly care for people whose jobs require them to be traveling. Finding them safe, clean hotels and best flights that are cost-effective and in company budget; boasting a customer service that is better than the best out there.

    $0

    Pricing
    FreshBooksRoutespring
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Economy
    $0
    per month
    Business
    $999
    per month
    First
    $2,999
    per month
    Custom
    Tailor to your custom needs
    per month
    Offerings
    Pricing Offerings
    FreshBooksRoutespring
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details10% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    FreshBooksRoutespring
    Considered Both Products
    FreshBooks
    No answer on this topic
    Routespring
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    FreshBooksRoutespring
    Customization
    Comparison of Customization features of FreshBooks and Routespring
    Feature
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    Routespring
    -
    Ratings
    API for custom integration9.330 Ratings00 Ratings
    Plug-ins9.026 Ratings00 Ratings
    Security
    Comparison of Security features of FreshBooks and Routespring
    Feature
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Routespring
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.041 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and Routespring
    Feature
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Routespring
    -
    Ratings
    Dashboards9.057 Ratings00 Ratings
    Standard reports8.855 Ratings00 Ratings
    Custom reports4.82 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and Routespring
    Feature
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Routespring
    -
    Ratings
    Accounts payable8.041 Ratings00 Ratings
    Accounts receivable9.455 Ratings00 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and Routespring
    Feature
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Routespring
    -
    Ratings
    Pricing8.839 Ratings00 Ratings
    Order entry9.337 Ratings00 Ratings
    Credit card processing9.741 Ratings00 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    Travel Management
    Comparison of Travel Management features of FreshBooks and Routespring
    Feature
    FreshBooks
    -
    Ratings
    Routespring
    9.9
    1 Ratings
    57% above category average
    Customizable Approval Workflows00 Ratings10.01 Ratings
    Extensive Inventory00 Ratings10.01 Ratings
    Travel Spend Reports00 Ratings10.01 Ratings
    Consolidated Invoicing00 Ratings10.01 Ratings
    Easy Travel Booking00 Ratings10.01 Ratings
    Centralized Itinerary Management00 Ratings10.01 Ratings
    Collaborative Booking00 Ratings9.01 Ratings
    Reuses Traveler Information00 Ratings10.01 Ratings
    User-friendly Interface00 Ratings10.01 Ratings
    Best Alternatives
    FreshBooksRoutespring
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Airbnb for Work
    Score8.5 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Lola.com
    Score8 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Egencia
    Score5.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksRoutespring
    Likelihood to Recommend
    7.6
    (75 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    -
    (0 ratings)
    Usability
    9.6
    (20 ratings)
    10.0
    (1 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (11 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FreshBooksRoutespring
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Routespring
    Routespring is definitely well suited for companies looking to keep track of all of their employee travel in one place, set a cap on spending for flights, provide reports when needed on travel costs and eliminate the need for employees to collect multiple receipts to turn in for travel reimbursement at the end of a trip. It is a simple platform to use once you get the hang of it, which really doesn't take that long if you are even mildly tech-savvy. As a non-profit with guests who were booking travel to our annual conference from all over the world, we did run into a few things that didn't quite fit (ex: couples booking together have to choose their spouse under the "employees" tab, and we had to make certain we had every single email address domain name our guests were using entered on the backend, so they were able to book with that email address). But these were small details and not deal breakers for us using the platform.
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Routespring
    • User-friendly approval process
    • Centralized payments for all travel
    • Excellent & very responsive customer service and account management
    • Flexible budget controls
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Routespring
    • It's hard to tell where to go to book a flight right after you create an account.
    • It is a pretty basic design - I think they'd raise confidence in their tech skills even further if the site were a little flashier.
    • The site is geared toward companies whose employees all have the same email address domain. However, they are able to accommodate different email addresses if you provide them so they can add the domains to your account.
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Routespring
    No answers on this topic
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Routespring
    I gave Routespring this rating because it is easy to use for bulk booking and guest travel management, centralizes travel and event planning to reduce manual work, and is reliable and practical with fewer errors and better tracking, saving time and improving efficiency across teams, even though there is room for improvement in speed, integrations, and reporting.
    Read full review
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Routespring
    No answers on this topic
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Routespring
    After trying for weeks to (unsuccessfully) set up an account with another online booking agency, we contacted Routespring to see if they could help us based on the great reviews we saw. It took them about three days total to have everything in place and ready for our guests to start booking their flights while ticket prices were still reasonable. They have been attentive to all of our needs, respond quickly and professionally to guest questions, and are a lot of fun to work with as well. We couldn't have asked for a better partner for this project!
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Routespring
    No answers on this topic
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Routespring
    At the time, TripActions did not have sufficient price controls or out of policy approval process for us to continue using them. Routespring makes it very easy to have visibility and control on our travel spend
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    Routespring
    • We've improved travel policy compliance with approval process. We achieve average 97% compliance.
    • We have utilized 83% of the airlines credits with Routespring's automated credit use feature.
    • Overall we have saved 55% by switching to Routespring from TripActions
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking

    Routespring Screenshots

    Product screenshotProduct screenshotProduct screenshot