TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Zenhub

    Score7.3 out of 10
    N/AZenHub is a project management solution that runs native within GitHub with collaboration boards, file sharing, and pipeline selection.

    $8.33

    per month per user

    Pricing
    FreshBooksZenhub
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Free
    $0
    Growth
    $8.33
    per month per user
    Growth
    $8.33
    per month per user
    Enterprise
    Contact us
    Enterprise
    Contact us
    Offerings
    Pricing Offerings
    FreshBooksZenhub
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.The listed prices are per user, per month when billed annually.
    More Pricing Information
    Community Pulse
    FreshBooksZenhub
    Considered Both Products
    FreshBooks
    No answer on this topic
    Zenhub
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    FreshBooksZenhub
    Customization
    Comparison of Customization features of FreshBooks and Zenhub
    Feature
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    Zenhub
    -
    Ratings
    API for custom integration9.330 Ratings00 Ratings
    Plug-ins9.026 Ratings00 Ratings
    Security
    Comparison of Security features of FreshBooks and Zenhub
    Feature
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Zenhub
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.041 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and Zenhub
    Feature
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Zenhub
    -
    Ratings
    Dashboards9.057 Ratings00 Ratings
    Standard reports8.855 Ratings00 Ratings
    Custom reports4.82 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and Zenhub
    Feature
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Zenhub
    -
    Ratings
    Accounts payable8.041 Ratings00 Ratings
    Accounts receivable9.455 Ratings00 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and Zenhub
    Feature
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Zenhub
    -
    Ratings
    Pricing8.839 Ratings00 Ratings
    Order entry9.337 Ratings00 Ratings
    Credit card processing9.741 Ratings00 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of FreshBooks and Zenhub
    Feature
    FreshBooks
    -
    Ratings
    Zenhub
    7.3
    10 Ratings
    5% below category average
    Task Management00 Ratings8.010 Ratings
    Resource Management00 Ratings7.34 Ratings
    Gantt Charts00 Ratings6.34 Ratings
    Scheduling00 Ratings9.13 Ratings
    Workflow Automation00 Ratings6.37 Ratings
    Team Collaboration00 Ratings7.010 Ratings
    Support for Agile Methodology00 Ratings8.010 Ratings
    Support for Waterfall Methodology00 Ratings1.01 Ratings
    Document Management00 Ratings5.43 Ratings
    Email integration00 Ratings8.33 Ratings
    Mobile Access00 Ratings7.93 Ratings
    Timesheet Tracking00 Ratings10.01 Ratings
    Change request and Case Management00 Ratings9.72 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of FreshBooks and Zenhub
    Feature
    FreshBooks
    -
    Ratings
    Zenhub
    9.0
    1 Ratings
    16% above category average
    Quotes/estimates00 Ratings10.01 Ratings
    Project & financial reporting00 Ratings8.01 Ratings
    Best Alternatives
    FreshBooksZenhub
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksZenhub
    Likelihood to Recommend
    7.6
    (75 ratings)
    7.3
    (10 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    -
    (0 ratings)
    Usability
    9.6
    (20 ratings)
    7.0
    (4 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (11 ratings)
    8.3
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FreshBooksZenhub
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Zenhub
    If you have more than 2 developers this thing is basically a requirement within github to manage sprints if you use agile methodology. Why use a different website entirely when you can run your entire board right from github itself? I've tried other solutions but basing everything on github issues makes it so no duplicate work has to take place. If the UX quirks and mobile were fixed this would be 10/10 for me! If you're only one or two devs on a team it may be overkill to use, but if you're going to scale it's better to put the process in early.
    Incentivized
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Zenhub
    • ZenHub has a lot of basic functionality, so that limits the complexity of the application
    • The ability to provide user defined labels and customize pipelines provides flexibility
    • The integration with GitHub provides a seamless process
    Incentivized
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Zenhub
    • Additional communication/collaboration inside the platform would be helpful
    • Integration with additional systems like Slack would be a plus
    • sometimes web pages load slowly, but for the most part things are alright
    Incentivized
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Zenhub
    No answers on this topic
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Zenhub
    Once it's up and running it's easy to use. It needs a little consideration to get set up perfectly for your own needs, but that is the same for any feature-rich software.
    Incentivized
    Read full review
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Zenhub
    No answers on this topic
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Zenhub
    Support is good, but quite honestly, I haven't needed any support since 2015. As I remember, I was required to open a ticket and had to wait a few days for resolution. I give it a rating of 8 because of the lag in getting a solid resolution, but it was resolved adequately.
    Incentivized
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Zenhub
    No answers on this topic
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Zenhub
    I have used Workfront in the past, which in my experience, is best with a traditional waterfall methodology, similar to Microsoft Project and the other more traditional project management software projects. ZenHub is truly designed around the agile methodology. Other products that claim they are agile oriented seem to just be adjusting and tweaking their traditional product to include a few agile features.
    Incentivized
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    Zenhub
    • No official review done.
    • Saves developer time knowing what needs to be done next.
    • Saves leadership time to easily plan sprints and review work done.
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking

    Zenhub Screenshots

    Screenshot of Zenhub boards are similar to Kanban boards but more powerful as it's powered by data and objects from GitHub. You can also add multiple repos and automate issues across multiple boards.Screenshot of Get real-time updates on a teams performance with Zenhub reportsScreenshot of See and share work in flight with Zenhub roadmapsScreenshot of Automate hand offs between teams with workflow automationScreenshot of Get a snapshot of a team's productivity from Zenhub boardScreenshot of Request, provide and review story point estimates right on the issue. Reduce time spent in meetings by allowing team members to estimate on their own time right in Zenhub