Freshchat vs. WATI.io
Freshchat vs. WATI.io
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshchat | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $23 per month per user | |
WATI.io | N/A | WATI is a SaaS platform that helps businesses communicate with their customers through customer engagement software built on WhatsApp’s Business API. With it, businesses can conduct personalized conversations, be accessible and engage with customers in real-time. | $49 per month |
Freshchat | WATI.io | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshchat | WATI.io | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Freshchat | WATI.io | |
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Small Businesses | Gist Score 9.6 out of 10 | EZ Texting Score 8.9 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Quadient Inspire Score 9.4 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshchat | WATI.io | |
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Likelihood to Recommend | 9.0 (24 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 9.5 (2 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (1 ratings) | - (0 ratings) |
Freshchat | WATI.io | |
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Likelihood to Recommend | Freshworks Inc | WATI.io |
Pros | Freshworks Inc | WATI.io |
Cons | Freshworks Inc | WATI.io |
Likelihood to Renew | Freshworks Inc | WATI.io No answers on this topic |
Usability | Freshworks Inc | WATI.io No answers on this topic |
Support Rating | Freshworks Inc | WATI.io No answers on this topic |
Implementation Rating | Freshworks Inc | WATI.io No answers on this topic |
Alternatives Considered | Freshworks Inc | WATI.io |
Return on Investment | Freshworks Inc | WATI.io |
ScreenShots |