What users are saying about
5 Ratings
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Top Rated
253 Ratings
5 Ratings
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Score 7.9 out of 100

ScienceLogic SL1

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Top Rated
253 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

Freshping

Freshing is well suited for user-facing systems, the systems they directly use. It also serves as nice eye-candy for them to look at. It does not monitor internal IT systems as well as we had hoped, so we use other tools to monitor those systems.
Anonymous | TrustRadius Reviewer

ScienceLogic SL1

ScienceLogic SL1 detects the flaws in the network and gives the exact node point on which issue is persisting. It helps to provide complex monitoring in very simple ways. Its user interface is very much flexible but missing some features. For us, it manages all the IT assets very well.
Chetan Gavade | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Freshping
4.8
ScienceLogic SL1
Remote monitoring
Freshping
7.5
ScienceLogic SL1
Network device monitoring
Freshping
2.0
ScienceLogic SL1
Multiple Server Monitoring
Freshping
4.5
ScienceLogic SL1
Multi-device monitoring
Freshping
2.0
ScienceLogic SL1
Automated alerts and notifications
Freshping
8.0
ScienceLogic SL1

Management Tasks

Freshping
8.0
ScienceLogic SL1
Policy-based automation
Freshping
8.0
ScienceLogic SL1

Reporting

Freshping
6.2
ScienceLogic SL1
Performance data reports
Freshping
8.0
ScienceLogic SL1
Customizable reporting
Freshping
4.0
ScienceLogic SL1
Data visualization
Freshping
6.5
ScienceLogic SL1

Pros

Freshping

  • The UI is neat. It's very easy to use, and with lots of information.
  • It's very easy to set up.
  • The "badge" feature is interesting for showing up on institutional website.
Anonymous | TrustRadius Reviewer

ScienceLogic SL1

  • Automation engine - easy to take scripted action on specific device events.
  • Automation action open source - the platform allows you to custom build snippet actions with Python to remediate any unhealthy event detected on devices.
  • Manager of managers - the platform has several ways of receiving inbound alerts and alarms not only from directly monitored devices but from 3rd-party solutions in the form of traps, emails and REST API connections.
Rob Duram | TrustRadius Reviewer

Cons

Freshping

  • Better integration with Freshservice to generate tickets
  • Monitor internal systems
  • Better ability to customize
Anonymous | TrustRadius Reviewer

ScienceLogic SL1

  • Ability to utilize Downstream Suppression within different organizations. Monitoring multiple organizations requires an all or none with downstream suppression.
  • Access and hooks to the product can be cumbersome and almost too granular.
  • No configuration management or Netflow data. These additions could be game-changers for the product.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Freshping

No score
No answers yet
No answers on this topic

ScienceLogic SL1

ScienceLogic SL1 8.5
Based on 10 answers
We migrated away from our 20-year-old homegrown solution and have no back-tracking capability. ScienceLogic is demonstrating new capabilities that we would not have been able to do on our own using our legacy system.
We understand the capabilities of competitors based on our bake-off selection where ScienceLogic won on capabilities and future near-term potential (expandability, platform growth). We know that those competitors are not really close to where we have been able to push ScienceLogic (as a partner).
Anonymous | TrustRadius Reviewer

Usability

Freshping

Freshping 9.0
Based on 2 answers
It's perfectly easy and straightforward to use. There's no need to read documentation, you just register and will surely be able to configure whatever monitor you want to set up. It's also very easy to use other features like the status page, reporting, alerts, etc.
Anonymous | TrustRadius Reviewer

ScienceLogic SL1

ScienceLogic SL1 6.8
Based on 6 answers
The core functions are there.
The complexity is due to the complexity of the space.
The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
Anonymous | TrustRadius Reviewer

Reliability and Availability

Freshping

No score
No answers yet
No answers on this topic

ScienceLogic SL1

ScienceLogic SL1 7.7
Based on 11 answers
Science Logic SL1 provides the option of Distributed deployment where multiple instances of each appliance can be deployed to manage the load and availability. SL1 provides a High Availability feature for Database Servers and Data Collection. If one of the Data Collectors in the collector group fails, it will automatically redistribute the devices from the failed Data Collector among the other Data Collectors in the Collector Group. The high availability feature for the Database server ensures that SL1 performs failover automatically to another server without causing the outage to the application.
Anonymous | TrustRadius Reviewer

Performance

Freshping

No score
No answers yet
No answers on this topic

ScienceLogic SL1

ScienceLogic SL1 7.3
Based on 11 answers
The performance is entirely dependent on the complexity of the environment/network being used to host the platform. Outside of those factors, the platform runs very efficiently and quickly out of the box. We have integrations with other platforms and neither seem to take a hit from our moderate API usage. Any issues with performance would be experienced by choices made in infrastructure or complexity of things built by the customer to display in the GUI (overly complicated and cluttered dashboards for example)
Matthew Carter | TrustRadius Reviewer

Support Rating

Freshping

Freshping 10.0
Based on 3 answers
To date we have had no need of support from Freshping, it has just been that easy to use. It is highly intuitive and self-explanatory.
Anonymous | TrustRadius Reviewer

ScienceLogic SL1

ScienceLogic SL1 6.2
Based on 14 answers
In some cases and depending on the support representative support is good, but in general, it requires customer management of the case vs. vendor management of the cases....like pulling teeth... time-consuming, etc, etc. Also want to comment that this applies to the Technical Support Group and the PSO Group at ScienceLogic. Support appears to be degrading over the past few years vs getting better and I suspect this is a result of structural changes in support group e.g. off-shoring/subcontract support. The roll-out of a new case management system and self-support tool made obtaining support much more difficult.
Anonymous | TrustRadius Reviewer

In-Person Training

Freshping

No score
No answers yet
No answers on this topic

ScienceLogic SL1

ScienceLogic SL1 8.2
Based on 2 answers
On our side (students), we had a number of teams who were provided the deep developer training.
Of those students, the customized training provided a complete, 5 day training which enabled the deployed platform team to successfully deploy and mitigate user-experience issues for the vast majority of our end-users, including some of the teams who attended the developer training.

The knowledge kept pace with the class and sped up / slowed down (within the time constraints) as needed throughout the course.

This was developer to developer training and for those students who were developers the training worked well. For those who were just coders it probably worked less well as some of the topics still do not apply (a function of our course outline specification based on our knowing nothing).

Due to problems in sequencing we did the developer course BEFORE the admin course and realized that our requested ORDER was wrong.

The onsite admin course was much better received and led to deeper understanding of the developer course held a few weeks prior.
Anonymous | TrustRadius Reviewer

Online Training

Freshping

No score
No answers yet
No answers on this topic

ScienceLogic SL1

ScienceLogic SL1 7.3
Based on 2 answers
Only cover the basic, the most powerfull part of the tool was not covered.
Anonymous | TrustRadius Reviewer

Implementation Rating

Freshping

No score
No answers yet
No answers on this topic

ScienceLogic SL1

ScienceLogic SL1 8.0
Based on 16 answers
if we were to redo it, we would definitely engage a 3rd party company specialized in the implementataion and integration of ScienceLogic SL1. We took the out of the box product and tried to implemented to our envrionment. We struggled to integrated with our environment and our tools, as well as some limitation of ScienceLogic SL1 with some of our tools and ticketing system
Anonymous | TrustRadius Reviewer

Alternatives Considered

Freshping

We use Uptime Robot, and also some internal health checks, which report directly to our emails and chat applications. They all work "pretty fine," but unfortunately all of them have had some false positives or missed some minor downtime, so as for us, it doesn't add too much overhead, and we prefer to use several. I would say all the ones mentioned are good for the job.
Anonymous | TrustRadius Reviewer

ScienceLogic SL1

SL1 is my monitoring and performance tool of choice.It has greater functionality, flexibility, scaling, and easier management than the competition (For example Logic Monitor, SolarWinds, Broadcom UIM, Kaseya).Cisilion selected SL1 because of its flexibility, wide coverage, and ability to bring everything together (removing silos).
Andy Roughton | TrustRadius Reviewer

Scalability

Freshping

No score
No answers yet
No answers on this topic

ScienceLogic SL1

ScienceLogic SL1 7.3
Based on 1 answer
Our deployment model is vastly different from product expectations.Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups.General Collection is our default collection group.Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors).Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs).We routinely test power in our data centers (yearly).Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary.Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
Anonymous | TrustRadius Reviewer

Return on Investment

Freshping

  • Good visual for end users
  • Adds another check to verify uptime/outages
  • Cost for us was free, so we had nothing to lose by adding it
Anonymous | TrustRadius Reviewer

ScienceLogic SL1

  • This product made it possible to monitor things we couldn't before and allows us to paint a clearer picture of branch health to management than we've ever had before.
  • Scienelogic is well suited to root cause analysis as well. If we find the underlying issue and fix it, we improve uptime, overall reliability, and customer/employee satisfaction.
Britton Starr | TrustRadius Reviewer

Screenshots

Pricing Details

Freshping

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Freshping Editions & Modules

Edition
SproutFree1
Blossom - 60 checks (can add more checks)$11.002
Garden - 80 checks (can add more checks)$36.002
  1. 50 checks (none additional)
  2. per month, billed annually
Additional Pricing Details
Every additional 10 checks - $8/month billed annually

ScienceLogic SL1

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

ScienceLogic SL1 Editions & Modules

Additional Pricing Details
ScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation To get pricing for each tier, please contact the vendor.

Rating Summary

Likelihood to Recommend

Freshping
7.5
ScienceLogic SL1
7.8

Likelihood to Renew

Freshping
ScienceLogic SL1
8.5

Usability

Freshping
9.0
ScienceLogic SL1
6.8

Reliability and Availability

Freshping
ScienceLogic SL1
7.7

Performance

Freshping
ScienceLogic SL1
7.3

Support Rating

Freshping
10.0
ScienceLogic SL1
6.2

In-Person Training

Freshping
ScienceLogic SL1
8.2

Online Training

Freshping
ScienceLogic SL1
7.3

Implementation Rating

Freshping
ScienceLogic SL1
8.0

Scalability

Freshping
ScienceLogic SL1
7.3

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