Likelihood to Recommend Well suited to organization starting their journey of design system creation. It provides a ready to go foundation that requires minimum effort to set up and get going. It may be limited if scaling into thousands of design elements and multiple users - we have not tried at scale of more that 10's of users.
Read full review Image Relay is intelligently designed for any marketer, especially if your products require a library of images and video and especially if you feel like your team could use some quality onboarding to make sure everything is set up right and to make sure your team is equipped to use the software effectively. Specifically speaking, since we have so many products and we're building a bigger direct relationship with customers, it was important that we have an easy way to store and access assets that can represent those products and resonate with potential customers. Image Relay also made it really easy to group assets for sharing with influencers and other marketing partners. Dropbox and Google Drive may have their place and their functionalities that set them apart, so it's important to not look at Image Relay like one of those older document services storage spaces — though those companies could learn a lot from how Image Relay helps marketers enrich their assets and store them smartly.
Read full review Pros It manages the visual aspects of a brand very well. It is easy to use and update. It converts the colors from hex to rgb and cmyk seamlessly. It has a nice user interface. Read full review Enables us to organize a large number of files in an easy-to-use format Keeps our files safe. Much of the work we do is private until our partners approve of our marketing going public so file security is critical to our operation. Image Relay makes it easy for our team to track and access a wide range of files - especially photos and contracts. Read full review Cons I believe having an agency option would be great so that one could manage and build multiple brands for multiple clients. Having sections for voice and personality would be great. The ability to export a brand document to a .PDF to share with partners. Read full review The AI tagging terms are too generic to really be helpful to us. When we did our initial upload the system couldn't pull in old dates, so everything has a date of the day it was uploaded. It will be a while before searching by "most recent" works properly. Read full review Likelihood to Renew Frontify is very easy to use and makes updating information a breeze. Frontify acts a central location to house assets and information for easy sharing. You can plug and play information and even white label the guide if desired
Read full review I believe once all of our staff see how efficient Image Relay is in managing our digital assets, there will be no question that the cost vs. value will mandate continued use moving forward. It literally will pay for itself in saved staff time, I believe.
Read full review Usability Image Relay is very straightforward. The experience and interface mimic things were all used to using so it makes it very easy to learn and use. They didn't try to reinvent the wheel by making a fancy tool, they just made something that works and does exactly what you need it to do. They also have an awesome team that is quick to help and answer any questions along the way.
Read full review Support Rating Amazing. We are having a quick call once a week to be sure we are right on track. They answer all our questions right away and if they are missing something they will just find the answer and get back to us as fast as possible. There is no need to look elsewhere!
Read full review Implementation Rating The Image Relay team was very helpful in guiding us through the process. Excellent customer service and guidance.
Read full review Alternatives Considered We've invested time building our own hosted interface, and recently begun exploring
Figma for design system management too. The benefit of Frontify is it's easy public access. The downfall is integration with other systems required in the UX, Design, Product Management, and Development processes - something
Figma supports well.
Read full review We were using our in-house storage NAS system and Backup on DVD and hard drive. The issue is that we lost a lot of data by it either crashing or becoming unreadable. And it's very difficult to organize and share data. To share data we were using WeTransfer, but the issue is that the link expired in 7 days.
Read full review Return on Investment Solid cost benefit - the cost is not prohibitive for the value it brings Overall value depends on internal federation of usage Read full review Image Relay has only offered positive impacts for me. The search function is great when used properly — our photographers can input tons of metadata that is later used to find certain teams or players within the website. I don't mind having duplicates in the system as long as they are in places they need to be, but Image Relay does tell you when you've uploaded something multiple times which could be helpful to others. Read full review ScreenShots