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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Frontline HCM

    Score7.8 out of 10
    N/AN/AN/A

    GoCo

    Score8.3 out of 10
    N/AGoCo is an HR platform designed for small and mid-sized businesses to simplify HR tasks and enhance productivity. GoCo empowers HR teams to streamline workflows and focus on building happier, more efficient teams.N/A
    Pricing
    Frontline HCMGoCo
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Frontline HCMGoCo
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—We are an all-in-one solution, without being one-size fits all. Improve your entire employee lifecycle with our comprehensive platform options. Whether you are upgrading from paper-based processes or looking for a more modern solution with better support — we have the package you need.
    More Pricing Information
    Community Pulse
    Frontline HCMGoCo
    Considered Both Products
    Frontline Education
    No answer on this topic
    GoCo.io. Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    8 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    67%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    Frontline HCMGoCo
    Human Resource Management
    Comparison of Human Resource Management features of Frontline HCM and GoCo
    Feature
    Frontline HCM
    -
    Ratings
    GoCo
    7.1
    10 Ratings
    14% below category average
    Employee demographic data00 Ratings7.410 Ratings
    Employment history00 Ratings7.910 Ratings
    Job profiles and administration00 Ratings8.27 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.29 Ratings
    Organizational charting00 Ratings7.49 Ratings
    Organization and location management00 Ratings6.67 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings4.96 Ratings
    Payroll Management
    Comparison of Payroll Management features of Frontline HCM and GoCo
    Feature
    Frontline HCM
    -
    Ratings
    GoCo
    6.0
    8 Ratings
    31% below category average
    Pay calculation00 Ratings6.64 Ratings
    Support for external payroll vendors00 Ratings5.52 Ratings
    Off-cycle/On-Demand payment00 Ratings6.33 Ratings
    Benefit plan administration00 Ratings7.27 Ratings
    Direct deposit files00 Ratings7.45 Ratings
    Salary revision and increment management00 Ratings6.14 Ratings
    Reimbursement management00 Ratings2.72 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Frontline HCM and GoCo
    Feature
    Frontline HCM
    -
    Ratings
    GoCo
    6.4
    4 Ratings
    25% below category average
    Approval workflow00 Ratings7.34 Ratings
    Balance details00 Ratings6.83 Ratings
    Annual carry-forward and encashment00 Ratings5.03 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Frontline HCM and GoCo
    Feature
    Frontline HCM
    -
    Ratings
    GoCo
    7.7
    10 Ratings
    7% below category average
    View and generate pay and benefit information00 Ratings8.18 Ratings
    Update personal information00 Ratings8.210 Ratings
    View company policy documentation00 Ratings8.28 Ratings
    Employee recognition00 Ratings6.55 Ratings
    View job history00 Ratings7.79 Ratings
    Asset Management
    Comparison of Asset Management features of Frontline HCM and GoCo
    Feature
    Frontline HCM
    -
    Ratings
    GoCo
    7.0
    1 Ratings
    14% below category average
    Tracking of all physical assets00 Ratings7.01 Ratings
    HR Reporting
    Comparison of HR Reporting features of Frontline HCM and GoCo
    Feature
    Frontline HCM
    -
    Ratings
    GoCo
    5.7
    8 Ratings
    29% below category average
    Report builder00 Ratings6.57 Ratings
    Pre-built reports00 Ratings6.78 Ratings
    Ability to combine HR data with external data00 Ratings4.05 Ratings
    Onboarding
    Comparison of Onboarding features of Frontline HCM and GoCo
    Feature
    Frontline HCM
    -
    Ratings
    GoCo
    7.7
    8 Ratings
    4% below category average
    New hire portal00 Ratings8.08 Ratings
    Manager tracking tools00 Ratings7.38 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Frontline HCM and GoCo
    Feature
    Frontline HCM
    -
    Ratings
    GoCo
    3.8
    3 Ratings
    72% below category average
    Corporate goal setting00 Ratings3.62 Ratings
    Individual goal setting00 Ratings1.82 Ratings
    Line-of sight-visibility00 Ratings3.61 Ratings
    Performance tracking00 Ratings5.92 Ratings
    Performance Management
    Comparison of Performance Management features of Frontline HCM and GoCo
    Feature
    Frontline HCM
    -
    Ratings
    GoCo
    5.0
    2 Ratings
    46% below category average
    Performance plans00 Ratings5.52 Ratings
    Performance improvement plans00 Ratings4.52 Ratings
    Review status tracking00 Ratings5.51 Ratings
    Review reminders00 Ratings4.51 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Frontline HCM and GoCo
    Feature
    Frontline HCM
    -
    Ratings
    GoCo
    4.5
    1 Ratings
    55% below category average
    Job Requisition Management00 Ratings4.51 Ratings
    Company Website Posting00 Ratings4.51 Ratings
    Publish to Social Media00 Ratings4.51 Ratings
    Job Search Site Posting00 Ratings4.51 Ratings
    Best Alternatives
    Frontline HCMGoCo
    Small Businesses
    No answers on this topic
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    No answers on this topic
    Zoho People
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Frontline HCMGoCo
    Likelihood to Recommend
    8.1
    (16 ratings)
    7.8
    (10 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (3 ratings)
    8.0
    (8 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (5 ratings)
    9.0
    (1 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Frontline HCMGoCo
    Likelihood to Recommend
    Frontline Education
    Frontline is well suited for an organization such as a school district where teachers sometimes need to put in for a substitute at the last minute or especially early in the morning. The system also helps with substitutes in picking up the jobs when a teacher puts in an absence.
    Incentivized
    Read full review
    GoCo.io. Inc.
    It's great for a small company who needs an easy way to save employee data. It's harder to use if you have complex needs or compliance. I often find I know more about HR-related things than our customer support representative, and they're unable to share how GoCo will comply with legal changes.
    Incentivized
    Read full review
    Pros
    Frontline Education
    • Easily submission process. Select the day you need to schedule on the listed calendar, mark the type of request, and submit.
    • Works on different digital devices including phones, tablets, and computers.
    • Easily track your balances by looking at your account history.
    • Delete requests you have already submitted.
    Incentivized
    Read full review
    GoCo.io. Inc.
    • Support staff is ready to respond with any questions I have.
    • Communication about new offerings and ways to make things easier is great.
    • Site is very user friendly and easy to find what I'm/staff is looking for.
    Read full review
    Cons
    Frontline Education
    • Teachers cannot cancel their own absence. We have to ask the office staff to do so. This is irritating when an absence must be canceled (Due to a canceled professional development, for example).
    • Sometimes absences go unfilled. It would be great if AESOP could have a roster of qualified substitutes to cover absences.
    • You cannot assign your absence to a particular substitute if you know he or she is available and a good fit for your absence.
    Incentivized
    Read full review
    GoCo.io. Inc.
    • Handling exceptions for staff PTO requests for employees in their 90 day probationary period
    • Ease of managing different hourly work week exceptions
    Incentivized
    Read full review
    Likelihood to Renew
    Frontline Education
    Long time customer with Frontline Absence Management. Product support has been excellent, integrations easy to work with, & suite of products mesh together well.
    Incentivized
    Read full review
    GoCo.io. Inc.
    No answers on this topic
    Usability
    Frontline Education
    While we have had minor issues logging in as our organization has its own login page, the site and its application are very easy to use. So long as members of a group log in through the appropriate page, navigating and using this site is quite easy. With the transition from Aesop to Frontline, the page also seems to have worked through any glitches found with the previous page and its app.
    Incentivized
    Read full review
    GoCo.io. Inc.
    We are very pleased with the product and the support we receive when we have a question or a request. We have been assigned specific support members who know our business and our expectations. Our employees find the platform to be user-friendly and self-explanatory which reduces the number of questions that our HR team has to field.
    Incentivized
    Read full review
    Reliability and Availability
    Frontline Education
    There have been several times the system was unavailable. When there has been an issue, Frontline HAS NOT notified us....which has been disappointing.
    Incentivized
    Read full review
    GoCo.io. Inc.
    No answers on this topic
    Performance
    Frontline Education
    No issues reported by end users of slow or not loading pages.
    Incentivized
    Read full review
    GoCo.io. Inc.
    No answers on this topic
    Support Rating
    Frontline Education
    Internal support is provided by EDU Staff based out of Grand Rapids. Whenever I have had an issue they are very responsive to my needs. For instance, there may be conflicts in the amount of money that was listed for the contract. There may be questions about the length of an assignment such as 1/2 day, full day, or early dismissal. The school will sometimes enter the wrong information. Very good IT support, but sometimes you are on hold for 5 to 10 minutes because they do not have enough workers in their Call Center
    Incentivized
    Read full review
    GoCo.io. Inc.
    GoCo has done a great job of being responsive to us in working through issues in the system.
    Incentivized
    Read full review
    In-Person Training
    Frontline Education
    Our Implementer/Trainer was a product line expert. He (Connor) walked us through every step with confidence and explained everything in detail. Frontline provided written documentation, cut-n-paste emails to staff, and a test environment for us to play in. We were able to test unique scenarios without actually sending emails, notifications, alerts to staff. This was very useful.
    Incentivized
    Read full review
    GoCo.io. Inc.
    No answers on this topic
    Implementation Rating
    Frontline Education
    Our Frontline implementer was an expert in the field & knew the product in & out. We had very little issues going live.
    Incentivized
    Read full review
    GoCo.io. Inc.
    No answers on this topic
    Alternatives Considered
    Frontline Education
    Frontline seems to be the industry standard for this software in the education industry. I am not familiar with any competitors or what was evaluated prior to implementing Frontline. For it to be the industry standard, I would assume that its cost is fair in relation to competitors and that the onboarding process is simple.
    Incentivized
    Read full review
    GoCo.io. Inc.
    GoCo was my first choice during the selection process. It was the most user friendly. It has the cleaned appearance. The staff was easy to communicate with. And as a small non-profit, the pricing was good.
    Read full review
    Scalability
    Frontline Education
    Our district has approximately 300 substitutes & 1,800 employees. Size has never been an issue with Absence Management. There are other districts much larger using Absence Management with no problems
    Incentivized
    Read full review
    GoCo.io. Inc.
    No answers on this topic
    Return on Investment
    Frontline Education
    • It's given staff direct access to inputting their absences and secure coverage quicker, whereas before they had to make a call to a person. That person had to secure coverage for the entire district at different levels. Sometimes that person was absent or unable to provide coverage.
    Incentivized
    Read full review
    GoCo.io. Inc.
    • We save so much time when onboarding new employees
    • We look much more organized and professional in the new hire process (because we are, thanks to GoCo)
    Read full review
    ScreenShots