FunctionFox vs. When I Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FunctionFox
Score 8.3 out of 10
Small Businesses (1-50 employees)
FunctionFox provides TimeFox which is a timesheet and project management solution for small creative companies. The vendor says TimeFox is currently used by over 100,000 creative professionals in Canada, the US, Europe, Asia, Australia and New Zealand.
$5
per user
When I Work
Score 8.9 out of 10
N/A
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
$2.50
per month per user
Pricing
FunctionFoxWhen I Work
Editions & Modules
FunctionFox Classic
$5
per user
FunctionFox Premier
$10
per user
FunctionFox In-House
$20
per user
Essentials
$2.50
per month per user
Essentials + Attendance
$4
per month per user
Pro
$5
per month per user
Pro + Attendance
$7
per month per user
Premium
$8
per month per user
Premium + Attendance
$10
per month per user
Offerings
Pricing Offerings
FunctionFoxWhen I Work
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo hidden fees. All customer support, and regular upgrades are included free of charge.—
More Pricing Information
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User Ratings
FunctionFoxWhen I Work
Likelihood to Recommend
10.0
(13 ratings)
9.0
(24 ratings)
Likelihood to Renew
3.0
(4 ratings)
10.0
(1 ratings)
Usability
4.0
(1 ratings)
9.0
(1 ratings)
Support Rating
8.0
(1 ratings)
8.7
(19 ratings)
Implementation Rating
5.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
FunctionFoxWhen I Work
Likelihood to Recommend
FunctionFox
If you are trying to track time across teams or functions, that is really what FunctionFox is designed for. I think this would work better for individual, smaller teams with similar tasks and activities, instead of for larger companies with more complex organizational operations. If you are just getting started with time tracking, this could be a good place to start.
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When I Work
I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
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Pros
FunctionFox
  • With only a couple clicks I can still easily pull reports by employee on a weekly basis which provide the information I need to run payroll.
  • I pull reports by client each month for our monthly client billings, which we have broken down by project so I can easily see how our time was spent on their account.
  • We set a budget for the approved number of hours we can apply to any one project for the month, and the system provides the project manager with a warning as the limit comes near. That function has been fantastic!
  • FunctionFox's Help Desk personnel are wonderful, providing an exceptionally personalized experience. They take their time, and will even schedule a call to go into greater depth, such as an entire account review just to ensure you're able to use all the product features to your company's best advantage. Our entire team jumped on a half hour call a couple months ago, and she answered ALL of our questions, including providing us with info on some features we hadn't realized even existed.
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When I Work
  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
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Cons
FunctionFox
  • The function of the site is not as user-friendly as others, it's sometimes hard to find certain projects and organize data in order to track effectively. I would often need to download/export reports.
  • Sometimes a project would accidentally be created twice and hours billed to two separate projects for the same thing. Which made tracking and billing increasingly difficult.
  • Little to no organization of projects for billing and finance purposes, which makes it hard when we conduct billing as there is not a clear way to know if a project is complete, ongoing, rejected etc.
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When I Work
  • You cannot view inactive employees on the app.
  • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
  • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
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Likelihood to Renew
FunctionFox
All of my employees are used to it and introducing a new software to them requires them to get trained again increasing the costs. TimeFox is an easy to use and understand software. Another advantage of TimeFox is that is an online software and I can access it whenever I want to.
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When I Work
It's a powerful tool for employee management and intuitive to use.
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Usability
FunctionFox
It's a good tool for tracking hours and overall budget. It does not give you insight into why there are those hours, or what part of the project has over burned. The tool is also tough to export reports and find the correct information throughout. Not only this, but I also have a hard time changing project details - there's no real easy way to and there's a larger room for error
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When I Work
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
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Support Rating
FunctionFox
I haven't used FunctionFox for a lot of support requests. On the times that i've been having issues I've had the issue resolved within a day, most questions I have had i've been able to source answers online or from a colleague. From what I have experienced the support team seems great.
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When I Work
Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
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Implementation Rating
FunctionFox
Unsure on implementation of FunctionFox - was before my time at the company. Everyone at the company had a good understanding of the product and how to use it by the time I joined. My understanding is we implemented ourselves with a few training sessions for the creative team and adding hours as well as training for the account team to add projects
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When I Work
Make certain your team knows how to turn off alerts and utilise the system.
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Alternatives Considered
FunctionFox
When we were looking for software we tested several, and FunctionFox was hands down the best value. While there are other options, and each company is different, nothing could come close to filling our needs the way FunctionFox has. The money we spend has been returned several times over.
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When I Work
When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
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Return on Investment
FunctionFox
  • FunctionFox pays for itself just about every month in terms of how much more I am able to bill than before I started using the software, and how much less time I need to spend on non-billable admin tasks. I used to create invoices based mostly on what sounded fair, rather than on accurate time & cost records. I'm sure my clients loved it, but it wasn't healthy for my business. Now I base invoices on actual time and expense records, and end up with more money in my pocket.
  • It's not tangible, but FunctionFox has improved my ability to communicate with clients, and with freelance partners when I'm involved in a collaborative project. I can anticipate and discuss potential budget or delivery deadline overruns before they occur. The goodwill this builds has had a tremendously positive impact on client and partnership relations.
  • I fell into freelancing without a lot of experience running a business. FunctionFox has been a great teacher, helping me think through many issues that I wouldn't have even recognized as important. It is simple to use, with a UI that is neither intimidating nor overwhelming, and it has been super flexible in terms of molding it to suit the way I work.
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When I Work
  • Has cut down on the time I spend scheduling.
  • Makes estimating payroll simple.
  • Is convenient for staff to use because they can utilize it on their own device.
  • Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.
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ScreenShots

FunctionFox Screenshots

Screenshot of Easily navigate throughout FunctionFox from the customizable Home dashboard.Screenshot of CEO Desktop enables users to visualize budgets and deadlines for specific projects.Screenshot of The Project Status page provides the users with  an overview of the projects and the different stages they are at. With the filters users can drill down to see specific clients or projects.Screenshot of The Calendar provides a great weekly or monthly view of project start and due dates, along with deliverables, milestones, and meetings.