Gainsight CS vs. MaestroQA
Gainsight CS vs. MaestroQA
Product | Rating | Most Used By | Product Summary | Starting Price |
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Gainsight CS | Mid-Size Companies (51-1,000 employees) | Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses to put the customer at the center of everything they do. The vendor states that companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur,… | $2,500 Per Company Per Month | |
MaestroQA | N/A | MaestroQa is QA software that aims to drive customer loyalty. It provides unfiltered visibility into what's happening with agents, customers, CX processes, and business with a quality program built on MaestroQA. | N/A |
Gainsight CS | MaestroQA | |||||||||||||||
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Editions & Modules |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
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Gainsight CS | MaestroQA | |
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Top Pros | No answers on this topic | |
Top Cons |
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Gainsight CS | MaestroQA | |
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Small Businesses | Intercom Score 8.7 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Gainsight CS | MaestroQA | |
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Likelihood to Recommend | 8.5 (222 ratings) | 10.0 (1 ratings) |
Likelihood to Renew | 6.8 (14 ratings) | - (0 ratings) |
Usability | 8.2 (24 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Performance | 6.4 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (134 ratings) | - (0 ratings) |
Online Training | 5.5 (2 ratings) | - (0 ratings) |
Implementation Rating | 6.3 (6 ratings) | - (0 ratings) |
Configurability | 6.4 (1 ratings) | - (0 ratings) |
Product Scalability | 7.3 (1 ratings) | - (0 ratings) |
Vendor post-sale | 6.4 (1 ratings) | - (0 ratings) |
Gainsight CS | MaestroQA | |
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Likelihood to Recommend | Gainsight | MaestroQA |
Pros | Gainsight | MaestroQA |
Cons | Gainsight | MaestroQA No answers on this topic |
Likelihood to Renew | Gainsight | MaestroQA No answers on this topic |
Usability | Gainsight | MaestroQA No answers on this topic |
Performance | Gainsight | MaestroQA No answers on this topic |
Support Rating | Gainsight | MaestroQA No answers on this topic |
Online Training | Gainsight | MaestroQA No answers on this topic |
Implementation Rating | Gainsight | MaestroQA No answers on this topic |
Alternatives Considered | Gainsight | MaestroQA |
Return on Investment | Gainsight | MaestroQA |
ScreenShots | Gainsight CS Screenshots |