Gallup Access vs. Perceptyx vs. SnapSurveys

I used Gallup Access for the CliftonStrengths assessment and I do believe it was a great platform for that to be on. However, it took me a second to figure out if I was on the correct website. I'm not sure how, but being able to easily see that taking the assessment on this website would be super helpful. I think I struggled with it because CliftonStrengths book was red and white and the website is black and green. Colors are important when people are looking for certain products.

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I think the software is well suited for targeted feedback for large organizations. I think product marketing teams could use the software as well. I think it competes directly and does a better job than SurveyMonkey. The platform feels more mature. I think this would work very well for politicians to be able to use to invite constituents to provide feedback on local, state, and national govt.

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I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.

• Analitycs
• Surveys
• Feedback

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• I really like the customizability of the platform. As a user it is easy to navigate and provides ample opportunity to write in reviews.
• The ability to save information on the platform is great. So users can stop and start a review at their leisure
• I really like the ability to email to remind users to finish a survey. This keeps users engaged and reminds them to finish.

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• The training helped me to customize surveys for the different departments that the office of IR served.
• Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
• Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
• Snaps customer service reps were always willing to help.

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• I want a drop down button available in all parts of the website on the upper left hand corner
• I'd love to see major companies that use Gallup Access - might have more of a desire to use the website if name brands are on there

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• Offering suggestions on how best to provide feedback in comment boxes. Perhaps forcing the creators of the surveys to list examples to help reviewers
• I think having emojies would help as well instead of the standard language.
• Perhaps adding a mobile platform for customers to send out to their workforce

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• Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.

The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?

I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.

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GA is a very professional tool, in my past experience, other platforms had felt very lacking, they cover what is needed but GA has really lived up to the expectations, I was surprised by what it does and then some more, there are still some aspects that need more polishing but you get over them with time.

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I like Perceptyx because it feels like a more mature platform. This is what the executive team at my company has used to survey. The ability to integrate into email platforms to send out to the whole organization is valuable, and the ability to save answers gives employees time to think and carefully provide the best answers to the survey questions

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It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I can't give numbers yet but we have been able to split our most recent project up based on our strengths outlined by cliftonstrengths
• Another positive impact is that we were able to bond as a team, we just got jumbled up and put on a new team so the ability to connect with our manager was really awesome

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• The company continues to use it.
• It has led to employees being able to get there voices heard
• It has improved communication from leaders to the workforce.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Using a professional survey package enhances my reputation as a research professional.
• I have been able to use the software's functionality to exceed my clients expectations.