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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gem

    Score9.7 out of 10
    N/AGem is a recruiting platform that brings together ATS, CRM, sourcing, scheduling, and analytics — plus 800+ million profiles to source from — with AI built into every workflow.

    $300

    per month

    Indeed Hiring Platform

    Score7 out of 10
    N/AA hiring platform that delivers the interviews needed to reach and understanding of job seekers with recruiting automation technology in one solution.N/A

    Brassring

    Score7.1 out of 10
    N/ABrassring, formerly from IBM and part of the Kenexa Talent Acquisition Suite, and now sold by Infinite Computer Solutions, is an enterprise grade ATS and onboarding solution. It allows companies to find the right talent, track and manage candidates, and use candidate data to spot trends within the applicant pool.N/A
    Pricing
    GemIndeed Hiring PlatformBrassring
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GemIndeed Hiring PlatformBrassring
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsDiscount for annual pricing.Subscription-based pricing, contact Indeed—
    More Pricing Information
    Community Pulse
    GemIndeed Hiring PlatformBrassring
    Considered Multiple Products
    Gem
    No answer on this topic
    Indeed
    No answer on this topic
    Infinite Computer Solutions, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    94%
    Would buy again
    102 Answers
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    95%
    Delivers good value for the price
    73 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    94%
    Happy with the feature set
    103 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    95%
    Lived up to sales and marketing promises
    69 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    89%
    Implementation went as expected
    76 Answers
    No answers on this topic
    Features
    GemIndeed Hiring PlatformBrassring
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Gem and Indeed Hiring Platform and Brassring
    Feature
    Gem
    7.6
    2 Ratings
    4% below category average
    Indeed Hiring Platform
    -
    Ratings
    Brassring
    7.5
    11 Ratings
    5% below category average
    Job Requisition Management9.02 Ratings00 Ratings7.711 Ratings
    Company Website Posting6.01 Ratings00 Ratings7.410 Ratings
    Publish to Social Media7.01 Ratings00 Ratings7.710 Ratings
    Job Search Site Posting8.02 Ratings00 Ratings7.711 Ratings
    Customized Application Form8.52 Ratings00 Ratings7.111 Ratings
    Resume Management7.02 Ratings00 Ratings7.410 Ratings
    Duplicate Candidate Prevention4.02 Ratings00 Ratings7.110 Ratings
    Candidate Search9.02 Ratings00 Ratings8.310 Ratings
    Applicant Tracking8.52 Ratings00 Ratings8.310 Ratings
    Collaboration8.52 Ratings00 Ratings7.18 Ratings
    Task Creation and Delegation7.01 Ratings00 Ratings7.46 Ratings
    Email Templates8.02 Ratings00 Ratings7.710 Ratings
    User Permissions8.52 Ratings00 Ratings7.49 Ratings
    Notifications and Alerts8.02 Ratings00 Ratings7.710 Ratings
    Reporting7.02 Ratings00 Ratings7.110 Ratings
    Best Alternatives
    GemIndeed Hiring PlatformBrassring
    Small Businesses
    Crelate
    Score9.1 out of 10
    No answers on this topic
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    No answers on this topic
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    Avature CRM
    Score8.3 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    GemIndeed Hiring PlatformBrassring
    Likelihood to Recommend
    9.5
    (13 ratings)
    7.2
    (109 ratings)
    8.3
    (30 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (12 ratings)
    6.0
    (12 ratings)
    Usability
    8.5
    (2 ratings)
    8.6
    (14 ratings)
    7.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (7 ratings)
    1.8
    (2 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.7
    (5 ratings)
    2.6
    (2 ratings)
    Configurability
    -
    (0 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GemIndeed Hiring PlatformBrassring
    Likelihood to Recommend
    Gem
    Gem is a in my opinion a necessity for any TA team in this market. It's no longer possible to be competitive with just LinkedIn - it's easy for candidates to lose those messages. Gem allows you to get noticed by candidates and stay competitive in this market!
    Incentivized
    Read full review
    Indeed
    Again, Indeed is the leader when it comes to hourly and salary staffing. From all the positions at our dealerships, Indeed helps us staff most of the positions we need to fulfill. Overall, they offer a great product and at a competitive rate. It is worth trying to see if it will work for your company
    Incentivized
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    Infinite Computer Solutions, Inc
    Kenexa is is well suited for any organization that has more than 3000 employees globally. I would not recommend this to startups or a growing organization with less than 3000 employees. But once you cross this number, Kenexa becomes useful and is a brilliant tool for global operations - recruiting. I would recommend this tool to any organization that has offices in many countries/geographies as well.
    Incentivized
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    Pros
    Gem
    • He does great at the moment of follow up candidates.
    • It has a great AI that helps to automatically leave the status of the candidate depending on their response.
    • Save you a lot of time helping you to find the contact info of the candidate automatically.
    Incentivized
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    Indeed
    • The set-up of the event asks for important details to maximize the effectiveness of the event, but is also very simple.
    • The opportunity for you to create more personal connections with each candidate, while also providing a virtual hiring experience.
    • The actual hiring event platform that is utilized during the execution of the event is simple, user-friendly, and aesthetically pleasing.
    Incentivized
    Read full review
    Infinite Computer Solutions, Inc
    • Kenexa allows Boolean key word search within a particular requisition so it makes sifting through a high number of applicants manageable and effective
    • Kenexa can be tailored to meet individual business needs. During the time we’ve had Kenexa here I’ve used it in support of a few different business segments and for each the way the system was used to “position” candidate statuses have varied based on the individual need of the business. One example is when interviewing a high volume of applicants internationally, we were able to send qualified applicants through to the “event manager” and it would enable the candidate to select his/her interview date/time based on previously submitted options inputted by our Kenexa users.
    • Kenexa allows one to customize and score questions for each open requisition that applicants complete as they apply. The system then sorts applicants according to the score of candidate answers allowing for easy sorting of top qualified candidates.
    Read full review
    Cons
    Gem
    • Gem's dashboards feature is still a work in progress. It's not incredibly intuitive and there aren't many ways to visualize data.
    • There are often discrepancies between what's in the ATS and what's in Gem and it requires troubleshooting.
    • It would be great if Gem could integrate with data from other sources such as LinkedIn Recruiter so we could see conversion rate data from there as well.
    Incentivized
    Read full review
    Indeed
    • Although we have a sponsored jobs agreement, so candidates are directed to our website to apply, I have heard recruiters say the old view to where you can see the candidates that applied through Indeed is helpful.
    • Disabling job posting permissions from certain users would be helpful. Only admin should be able to post jobs (that aren't free). It would help better manage our invoicing and billing with Indeed.
    Incentivized
    Read full review
    Infinite Computer Solutions, Inc
    • BrassRing's application system for candidates is prone to freezing and crashing in the middle of the application causing potential candidates to lose all progress. I filled out the application myself and witnessed these issues first hand, on top of several complaints I received via phone and email from candidates attempting to apply via the BrassRing service. Also, the Parsing system within the application is not capable of pulling any meaningful information out of text documents.
    • Each user must be added to each job in order for that job, and the candidates in it, to show up in relevant searches. This becomes a problem when a new team member joins the account and needs access to all of the previous openings just so that they can find candidates already in the system. The account I was working on involved literally hundreds of new openings a month, meaning that any movement of personnel on or off the account would mean having to update potentially thousands of old positions just to allow them to be able to mine the ATS for candidates. I don't see any particular reason why someone with access to the system should have to be given access to each individual job. If a particular position needs to be kept confidential for whatever reason then that individual position should be able to be set to only show to authorized recruiters. The rest of the positions should automatically be searchable by anyone with appropriate access to the ATS to allow for basic level candidate mining and movement.
    Read full review
    Likelihood to Renew
    Gem
    No answers on this topic
    Indeed
    Indeed is great because it seems like a lot of IT consultants and IT resources use it to find new opportunities. The platform is continuously innovating and the price can be reasonable if managed actively and properly when setting up the job posting. I don't give it a 10 because the method of promoting your posting and their cost per applicant value is NOT transparent at all. It is dynamic according to market conditions which we have to assume is in the favor of the company making money and NOT serving us as customers. But maybe we are being too cynical? We say this because their search feature to find our posting and our company information from the candidate's side is suprisingly not very good. Why does only exact match searches work vs returning posts or company information if the candidate does NOT have the exact matching words. That is not how most search tools/engines work. They return the most relevant first and everything else afterward, but Indeed does not seemingly do this from our experience. If we do not enter exact key word matching our job postings and company information is not returned from the candidate search perspective.
    Incentivized
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    Infinite Computer Solutions, Inc
    I am confident that the Kenexa product will continue to evolve to meet the needs of our business in an ever changing work environment. The affiliation with IBM also plays a factor as we have a long standing successful relationship with IBM products. We will be looking to integrate other Kenexa products in the near future to streamline our HR processes.
    Read full review
    Usability
    Gem
    For tech-savvy users, using Gem is a breeze. For users with less tech intelligence, the UI can be a bit clunky, and can take some training and adaptation to use properly - it's a very robust tool, but, options can feel a bit overwhelming if you're not sure of the exact location of what you're looking for
    Incentivized
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    Indeed
    Overall usability is very good, for our company it's been helpful for us to be able to navigate a large applicant pool. We've also found the prompts and icons to be very intuitive and aesthetic. Issues have mostly been on the applicant end and the interview option, while helpful, has also had some minor usability issues in the past.
    Incentivized
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    Infinite Computer Solutions, Inc
    I feel like I am pretty decent with computers and systems. It was fairly easy to use it after about a week or two . But I have seen people struggle with it as well as some people not use it at all. It can be slow at times and not work at times. But Its a fine system.
    Read full review
    Performance
    Gem
    No answers on this topic
    Indeed
    No answers on this topic
    Infinite Computer Solutions, Inc
    Just slow for what we are doing here
    Read full review
    Support Rating
    Gem
    No answers on this topic
    Indeed
    When we first started with Indeed, we had a dedicated account rep that we could reach out to with questions. They would often try to upcharge, but at least we could get solutions for issues. Unfortunately now Indeed has removed those positions and the only way to contact Support is chat and email. Many times we don't get an answer to questions, and have no escalation point for issues.
    Incentivized
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    Infinite Computer Solutions, Inc
    It is a very basic system. It may be OK for entry level positions only. The practice of removing CVs while the recruitment process is ON is disturbing and there is no one to explain or to inform why it is being done. Even a routine mail is not sent to the client/consultant. I am surprised how this system is continuing without too many complaints.
    Read full review
    Online Training
    Gem
    No answers on this topic
    Indeed
    It showed us everything we needed
    Incentivized
    Read full review
    Infinite Computer Solutions, Inc
    No answers on this topic
    Implementation Rating
    Gem
    No answers on this topic
    Indeed
    Integration was easy and painless. Really had no issues throughout the process, and Indeed did not offer us support options. Glad that the system is helpful since Indeed's customer service is not. I do wish they had better support options, even a phone number to call if we run into issues.
    Incentivized
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    Infinite Computer Solutions, Inc
    We purchased an out of the box solution and that worked well for us.
    Incentivized
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    Alternatives Considered
    Gem
    Gem was able to allow more customization. We were able to see more into our current funnels. Easier to share and collaborate with others. Gem made email campaigns simpler and more customized. Gem took some of the LinkedIn inmail processes and automated them. Gem had better data and after some time got more accurate emails.
    Incentivized
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    Indeed
    I think Indeed Hiring Platform heavily outweighs Zip and CareerBuilder in terms of quality of candidates and candidate reach. It is most similar to LinkedIn in terms of success with sourcing candidates. Still, as stated in the previous question, I believe LinkedIn is more qualified in terms of higher-level/higher-paid candidates.
    Incentivized
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    Infinite Computer Solutions, Inc
    SF ATS was not available at the time and Taleo was thought to be too expensive. In retrospect, given the amount of customization and leveraging of other vendor technology for things like analytics I suspect any cost advantage we realized evaporated
    Incentivized
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    Return on Investment
    Gem
    • I have been able to reach out to more candidates since using Gem.
    • I have been more organized with responses since using Gem.
    • I am able to easily create new sequences using old sequences.
    Incentivized
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    Indeed
    • My healthcare client had 55 RSVPs and 19 attendees which were well above their expectations for the event. I think this event significantly reduced the time to hire for those who attended the event.
    • My customer service client had to cancel their event, but for their next one, they are definitely hoping it will have a great ROI since they are able to hire a high volume for each role.
    Incentivized
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    Infinite Computer Solutions, Inc
    • Kenexa has assisted us in identifying top talent within our target market of applicants.
    • Kenexa may exclude potentially good associates that don't test well.
    • Kenexa clearly defines specific categories and general notes for training, development, & coaching of associates on areas of opportunity.
    Incentivized
    Read full review
    ScreenShots

    Gem Screenshots

    Screenshot of an overview of how Gem brings together ATS, CRM, sourcing, scheduling, and analytics — plus 650+ million profiles to source from — with AI built into every workflow.Screenshot of the AI that surfaces the best matches during the application review process, streamlines collaboration with hiring teams, simplifies offer flows, and automates routine administrative tasks.Screenshot of the search tool, used to conduct searches across 650M+ profiles with AI that delivers the best matches for any role.Screenshot of where the AI finds optimal interview times, coordinates across time zones and calendars, and automates reminders — giving recruiters hours back to focus on candidate relationships.Screenshot of where to use AI to personalize messaging to each candidate’s unique characteristics. This can reach across multiple communication channels including SMS.Screenshot of an example of simplified candidate management. Gem’s interactive dashboard helps recruiters grab a quick, visual snapshot of their candidate pipeline, identify candidates that need immediate attention, and hold their hiring managers accountable to SLAs.