GetAccept vs. Zoho Sign

GetAccept has shown great progress in the digital electronic signature market, we have had almost no problems since adopting it, although at some point we thought about stopping using the GetAccept server. It is very practical for both the client and the advisor using it. It has a very intuitive interface and the management is amazing.

Incentivized

I think Zoho is great for a smaller organization that needs a few documents signed. A larger organization that would use it on a daily basis may not like it because they would want an easier to use and more professional setup. For example:

• The document shows up as coming from Zoho Sign, which is not a professional look.
• There is no way to create a document within Zoho Sign. A document needs to be uploaded (or you can use a pre-uploaded template).

Incentivized

• The ability to forward agreements along with a video of me describing the agreements. It makes it more personalized and it's always well received by the recipient.
• You can track in real time when a document has been viewed and for how long.
• You can always reference the history of each client agreement. Easy access.

Incentivized

• Delivers documents safely.
• Secure document signatures.

Incentivized

• In some cases could be angry that software ask you for feedback many times, for example, when you are filling out a contract
• something that happen occasionally is a little bit complicate find some documents in my screen, I mean if you could improve the way how the recent files appear on the screen could be great. not always happen but it is not good.
• I would love to have templates that allow me create files in a easy way.

Incentivized

• It integrates from sign to the CRM (in that order) poorly. To have the doc associated with the contact it can ONLY come from the CRM.

Incentivized

I think it's a good product.

Incentivized

The Customer Support team was responsive. I typically submitted questions while I was using the app and via the web. The FAQ support base was alright. I cannot recall a time when I used that as opposed to connecting with a rep. I believe all communication was via email. Dalius was great at soliciting feedback. I particularly valued him offering support for best practices as it related to more strategic ways to use GetAccept.

Incentivized

Ease of use is very user-friendly in order to work on any task. It has the maximum features as compared to its competitors which are a quite useful and enhanced program that enables in order to do the CRM easy. Also, it provides particular support to the problems which we faced and resolve them asap.

Incentivized

Price is important but it has all the same features as some of the main brand names on the market which makes this package ideal for small businesses and larger ones looking at costs. The advantage we find is that we can edit forms with drop-down boxes and preset answers for the forms. Each entry field can be customized by data type and length or allow the client to enter their own answers.

Incentivized

• It has incredibly increased the efficiency of students' work thanks to the possibility to work remotely with mobile devices.
• GetAccepts has made it possible to create very realistic sales simulations, even if it is not educational software. It is therefore very flexible in its uses.
• The possibility of tracking each page that is viewed helps evaluate what the Client is thinking.

Incentivized

• Because we are Zoho One users, it is bundled, therefore we don't have to spend money on another signing solution.

Incentivized