TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GetResponse

    Score8.5 out of 10
    N/AGetResponse is an online marketing platform optimized for use by small businesses. It provides tools which support email marketing, autofunnel, landing pages, marketing automation, webinars, autoresponders, and enterprise marketing needs.

    $19

    per month

    Google Workspace Essentials

    Score9.4 out of 10
    N/AGoogle now offers Google Workspace Essentials (formerly G Suite Essentials), providing a solution for users of Outlook or Office whose teams want to use Google Meet and Google Apps without needing to involve a personal gmail account. Google Workspace Essentails includes Google Slides, Sheets, and Docs, as well as Google Meet, Google Drive, Forms, Sites, and Keep, in a bundle minus a gmail account. Basic Essentials supports (via Meet) meetings with up to 150 participants, and Google Drive with…

    $8

    per month per user

    Pricing
    GetResponseGoogle Workspace Essentials
    Editions & Modules
    FREE
    $0
    per month Up to 500 contacts
    Email Marketing
    $19
    per month Up to 1,000 contacts
    Marketing Automation
    $59
    per month Up to 1,000 contacts
    Ecommerce Marketing
    $69
    per month Up to 1,000 contacts
    MAX and MAX²
    Custom (contact sales)
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    GetResponseGoogle Workspace Essentials
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GetResponseGoogle Workspace Essentials
    Considered Both Products
    GetResponse
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    79%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    16 Answers
    Features
    GetResponseGoogle Workspace Essentials
    Email & Online Marketing
    Comparison of Email & Online Marketing features of GetResponse and Google Workspace Essentials
    Feature
    GetResponse
    8.9
    22 Ratings
    14% above category average
    Google Workspace Essentials
    -
    Ratings
    WYSIWYG email editor9.021 Ratings00 Ratings
    Dynamic content8.016 Ratings00 Ratings
    Ability to test dynamic content8.715 Ratings00 Ratings
    Landing pages9.016 Ratings00 Ratings
    A/B testing9.019 Ratings00 Ratings
    Mobile optimization9.022 Ratings00 Ratings
    Email deliverability reporting10.022 Ratings00 Ratings
    List management9.021 Ratings00 Ratings
    Triggered drip sequences8.217 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of GetResponse and Google Workspace Essentials
    Feature
    GetResponse
    9.0
    1 Ratings
    13% above category average
    Google Workspace Essentials
    -
    Ratings
    Lead nurturing automation9.01 Ratings00 Ratings
    Lead scoring and grading9.01 Ratings00 Ratings
    Data quality management9.01 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of GetResponse and Google Workspace Essentials
    Feature
    GetResponse
    9.0
    1 Ratings
    17% above category average
    Google Workspace Essentials
    -
    Ratings
    Event/webinar marketing9.01 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of GetResponse and Google Workspace Essentials
    Feature
    GetResponse
    9.0
    1 Ratings
    17% above category average
    Google Workspace Essentials
    -
    Ratings
    Social profile integration9.01 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of GetResponse and Google Workspace Essentials
    Feature
    GetResponse
    9.7
    22 Ratings
    26% above category average
    Google Workspace Essentials
    -
    Ratings
    Dashboards10.022 Ratings00 Ratings
    Standard reports10.021 Ratings00 Ratings
    Custom reports9.016 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of GetResponse and Google Workspace Essentials
    Feature
    GetResponse
    8.3
    1 Ratings
    8% above category average
    Google Workspace Essentials
    -
    Ratings
    API10.01 Ratings00 Ratings
    Customizability9.01 Ratings00 Ratings
    Third-party software integrations6.01 Ratings00 Ratings
    Best Alternatives
    GetResponseGoogle Workspace Essentials
    Small Businesses
    Vbout
    Score9.9 out of 10
    Google Workspace
    Score9.1 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    Google Workspace
    Score9.1 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    Microsoft 365 Business Premium
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GetResponseGoogle Workspace Essentials
    Likelihood to Recommend
    8.0
    (24 ratings)
    9.7
    (20 ratings)
    Likelihood to Renew
    9.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (5 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GetResponseGoogle Workspace Essentials
    Likelihood to Recommend
    GetResponse
    GetResponse is perfect for small to medium businesses. For a large business, it certainly could be used in some areas. One example would be for clients that are looking to get started with email marketing. I would not expect it to run a business as Salesforce or Keep. However, GetResponse is robust enough and has a solid suite of tools that would serve a medium or small business quite well. And of course, if a company is just looking for an email marketing solution GetResponse would be ideal. And to go even further, depending on the level of service you use, GetResponse has the potential to do things you might have been using separate tools for. Building funnels, the ability to host webinars, building landing pages. It's all there and it is priced very well.
    Incentivized
    Read full review
    Google
    Well-suited for: Fast-paced drafting ideas, docs, charts, sheets, etc. Love it for client calls as well. Google Meet runs in a web browser; you don't need to download any special software. Shared Drives are great for sharing information; the ability to add a Google Notebook to them is the icing on the cake. It is less appropriate when Wi-Fi or the internet is spotty, or when you need heavy-duty Excel macro data crunching.
    Incentivized
    Read full review
    Pros
    GetResponse
    • Email creation—A simple interface and a variety of tools make it easy to create very attractive emails quickly.
    • List building—GetResponse is ideal for setting-up and using any number of segmented lists/
    • Forms and landing pages—These tools are also fairly strong, however, GetResponse (ironically) does not provide responsive forms for mobile, which I would think would be an urgent problem. They have so far not addressed it.
    • Customer support—Customer support via chat and email is strong. It's disappointing the company has pulled the plug on live phone-in support.
    Incentivized
    Read full review
    Google
    • Google Docs & Google Slides are essential to our company as we are remote. Multiple people can work on the documents at one time.
    • Easy to share and store files in Google Drive.
    • Google Calendar is amazing, it integrates seamlessly with other Google products and it's our company's primary calendar tool.
    Incentivized
    Read full review
    Cons
    GetResponse
    • The email editor is kind of a nightmare. Elements don't move or behave how you'd expect, the font choices are limited and pretty lame, adding new elements is difficult or often impossible... the whole thing feels 5+ years outdated. Buggy, slow, and extremely limited in functionality.
    • The entire UI feels similarly outdated and slow--just seems like GetResponse hasn't kept up with the curve of the market in terms of performance or aesthetics.
    Incentivized
    Read full review
    Google
    • Record option to be there in Google meet
    • ability to share documents outside google accounts need to be looked at
    • Improvement in conversion to MS office based documents and converting those documents to googles format needs a little work.
    • Will be good to have a pdf to word converter and vice versa
    Incentivized
    Read full review
    Likelihood to Renew
    GetResponse
    As I mentioned before. I believe that the platform is easy to use. Simple and easy process from start to finish. Email efficient and get to the client quickly. Catch errors that would prevent getting to where i need it to go. Overall great experience and would renew without question
    Read full review
    Google
    Now that our department has used G Suite Essentials for close to 2 years, I can't imagine not using it. It has proven to be a very practical tool for sharing files / folders on a shared drive. It also makes it easy to modify and update content. It is user friendly and the interface is simple.
    Incentivized
    Read full review
    Usability
    GetResponse
    No answers on this topic
    Google
    It is so easy to use, very intuitive and the site looks nice. There is no hint of the old DOS days in the look and functionality. Let's be real, Google Workspace Essentials is attractive and easy on the eyes and even offers a dark mode if you want to rest your eyes a bit or are in a mood for such
    Incentivized
    Read full review
    Support Rating
    GetResponse
    Excellent general support. However, in case of an escalation, their turnaround time over email (follow through) can go higher
    Incentivized
    Read full review
    Google
    No answers on this topic
    Alternatives Considered
    GetResponse
    Not the top of the heap and certainly far from the bottom. GR is arguably one of the best solutions for Home based or small shops. It is out of the box whereas some of the others are not as complete or more difficult to unpack. It lacks some features but over-delivers on others.
    Incentivized
    Read full review
    Google
    Google Workspace Essentials is more robust than Dropbox with the other features that are available. Google Workspace Essentials is very comparable to Microsoft 365, and we ultimately went with Google because at the time, it was free/priced better than MS, and now we have lots of legacy files already stored on Google servers, so a switch would be too time-consuming. We went with Google Workspace Essentials over OpenOffice because of the email features of using Google.
    Incentivized
    Read full review
    Return on Investment
    GetResponse
    • Only negative. They cleaned our entire contact list.
    • We had to start over with Get Response. Now that they have forcefully freed us, we'll be redownloading our actual customer and prospect list from our CRM.
    • They will not refund us. We paid for a year and they gave us 5 months. So we are also out $5,000.
    Read full review
    Google
    • Our fundraising and development efforts nearly doubled 2020-2022, largely in part to the organizational tools within Google Workspace Essentials.
    • We've opened up the capacity to work more closely with contractors in a more collaborative nature because of GWE's capabilities.
    • It was integral to our brand overhaul.
    Incentivized
    Read full review
    ScreenShots