Giftbit vs. Tango Card

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Giftbit
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.N/A
Tango Card
Score 4.6 out of 10
Enterprise companies (1,001+ employees)
Tango Card provides digital rewards and incentives. Users can access a global catalog that includes popular e-gift cards, digital Visa and Mastercard rewards, non-profit donations and bitcoin e-gift cards. Tango Card backs their catalog with technology and expert support. Incentives can be delivered in bulk, on-the-spot, or by API integration. The vendor’s value proposition that this provides convenience for their customers and guarantees that rewards arrive exactly at the right time to…
$0
You only pay for the incentives
Pricing
GiftbitTango Card
Editions & Modules
No answers on this topic
Only One Edition
$0
You only pay for the incentives
Only One Edition
$0
You only pay for the incentives
Delivery to an Individual
$2.00
Per Card
Delivery to a Corporate Addtess
$2.00
Per Card
Offerings
Pricing Offerings
GiftbitTango Card
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsWe provide all of our services at no additional cost. The only cost is the face value of all e-gift cards or other rewards and incentives send via our API.
More Pricing Information
Community Pulse
GiftbitTango Card
Considered Both Products
Giftbit
Chose Giftbit
I have experience with Rybbon, PayPal and Tango Card in addition to Giftbit. From the API perspective of attaching one of these incentive providers to your community platform as its rewards mall it's not even close as Tango Card does the best job hands down. I have not had one …
Tango Card
Chose Tango Card
Comparatively, Tango Card is far superior to Giftbit in my use case (i.e. API connected to online community platform). Largely due to it works for the end user (the recipient of the reward) much more simply and it is stress-free. With Giftbit, I had tons of users who never got …
Chose Tango Card
There were couple of things that set Tango Card ahead of the game. Enhanced security features, Supported by PCIDSS 3.2, user friendliness in admin modules as well as in e card redemption process and affordability Additionally the flexibility in Tango Card platforms helped the …
Top Pros
Top Cons
Best Alternatives
GiftbitTango Card
Small Businesses
Growave
Growave
Score 9.4 out of 10

No answers on this topic

Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 8.1 out of 10

No answers on this topic

Enterprises
Oracle Marketing
Oracle Marketing
Score 8.1 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
GiftbitTango Card
Likelihood to Recommend
9.4
(10 ratings)
3.3
(10 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
5.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
GiftbitTango Card
Likelihood to Recommend
Giftbit
It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers.
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Tango Card
If you use this program to provide gift cards make sure to warn the recipients to use them asap! In my experience, strange things can happen with on-line purchases. Maybe send a reminder to the recipient explaining that Tango is "banking" on you not to spend all of the funds.
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Pros
Giftbit
  • Sending mass brand-templated gift cards
  • Choosing which type of gift card you want (e.g. Starbucks, Amazon)
  • Showing metrics for gift cards
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Tango Card
  • Tango Card is very easy to use and set-up
  • Tango Card makes it easy to allow for multiple gift card options
  • Tango Card allows for excel imports of respondents, which keeps things nice and simple
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Cons
Giftbit
  • I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible.
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Tango Card
  • The initial setup of the API with all the ACH info was a bit complicated.
  • The only speedbump (not big concern) is the branding of a Tango Card - when saying that to recipients, they don't "get it" immediately and some quick-to-judgement folks can say they don't want it.
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Usability
Giftbit
No answers on this topic
Tango Card
No issues to report = 10. I cannot think of simpler usability in this category.
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Support Rating
Giftbit
When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $.
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Tango Card
Giving it a 9 only because I haven't been using it for more than 6 months but that said, I've had enough projects and redemptions to get a full understanding of its performance. TANGO CARD just works better than the rest for the redemption experience for the end recipient.
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Alternatives Considered
Giftbit
I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things.
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Tango Card
We liked Tango Card much more as it was easier to use and had more flexibility within our company. It allowed us to be more creative as well. The scale of cards and ease of use, both front and back end were huge decision points for us. Everything about Tango Card appeared to be much better than Tremendous and we are happy with our choice.
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Return on Investment
Giftbit
  • We now have an easy way to do these fulfillments
  • It's easy to set up an account
  • It alleviates privacy issues on our end
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Tango Card
  • Tango Card has increased out survey response rates
  • Tango Card has increase our overall response counts
  • By doing so, some of our board KPIs are better measured
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ScreenShots

Tango Card Screenshots

Screenshot of Send popular incentives via API.