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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Global Shop Solutions ERP

    Score7.5 out of 10
    N/AGlobal Shop Solutions' ERP software helps manufacturers deliver quality parts on time, every time. Available in the cloud or on premise, its 35+ applications include Scheduling, Inventory, Accounting, and Quality Control. It features AI-enhanced AP Automation and Sales Order Entry.N/A

    Pipedrive

    Score8.7 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Pricing
    Global Shop Solutions ERPPipedrive
    Editions & Modules
    No answers on this topic
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Offerings
    Pricing Offerings
    Global Shop Solutions ERPPipedrive
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Monthly plans are available. The Essentials monthly plan at $24 per month.
    More Pricing Information
    Community Pulse
    Global Shop Solutions ERPPipedrive
    Considered Both Products
    Global Shop Solutions
    No answer on this topic
    Pipedrive Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    11 Answers
    96%
    Would buy again
    22 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    95%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
    96%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    89%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    89%
    Implementation went as expected
    16 Answers
    Features
    Global Shop Solutions ERPPipedrive
    Payroll Management
    Comparison of Payroll Management features of Global Shop Solutions ERP and Pipedrive
    Feature
    Global Shop Solutions ERP
    7.1
    5 Ratings
    5% below category average
    Pipedrive
    -
    Ratings
    Pay calculation7.45 Ratings00 Ratings
    Benefit plan administration6.84 Ratings00 Ratings
    Customization
    Comparison of Customization features of Global Shop Solutions ERP and Pipedrive
    Feature
    Global Shop Solutions ERP
    6.4
    11 Ratings
    16% below category average
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    API for custom integration5.01 Ratings7.646 Ratings
    Plug-ins7.911 Ratings00 Ratings
    Custom fields00 Ratings8.664 Ratings
    Custom objects00 Ratings8.554 Ratings
    Scripting environment00 Ratings1.04 Ratings
    Security
    Comparison of Security features of Global Shop Solutions ERP and Pipedrive
    Feature
    Global Shop Solutions ERP
    6.7
    15 Ratings
    23% below category average
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    Single sign-on capability5.01 Ratings6.112 Ratings
    Role-based user permissions8.515 Ratings7.360 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Global Shop Solutions ERP and Pipedrive
    Feature
    Global Shop Solutions ERP
    8.3
    15 Ratings
    10% above category average
    Pipedrive
    -
    Ratings
    Dashboards7.914 Ratings00 Ratings
    Standard reports8.815 Ratings00 Ratings
    Custom reports8.114 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Global Shop Solutions ERP and Pipedrive
    Feature
    Global Shop Solutions ERP
    8.1
    15 Ratings
    5% above category average
    Pipedrive
    -
    Ratings
    Accounts payable8.814 Ratings00 Ratings
    Accounts receivable8.814 Ratings00 Ratings
    Global Financial Support8.110 Ratings00 Ratings
    Primary and Secondary Ledgers7.48 Ratings00 Ratings
    Journals and Reconciliations7.612 Ratings00 Ratings
    Configurable Accounting7.810 Ratings00 Ratings
    Standardized Processes8.013 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Global Shop Solutions ERP and Pipedrive
    Feature
    Global Shop Solutions ERP
    8.6
    15 Ratings
    8% above category average
    Pipedrive
    -
    Ratings
    Inventory tracking9.615 Ratings00 Ratings
    Automatic reordering8.29 Ratings00 Ratings
    Location management8.26 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Global Shop Solutions ERP and Pipedrive
    Feature
    Global Shop Solutions ERP
    7.9
    14 Ratings
    0% below category average
    Pipedrive
    -
    Ratings
    Pricing8.113 Ratings00 Ratings
    Order entry8.113 Ratings00 Ratings
    Credit card processing6.76 Ratings00 Ratings
    Cost of goods sold8.313 Ratings00 Ratings
    Order Orchestration8.28 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Global Shop Solutions ERP and Pipedrive
    Feature
    Global Shop Solutions ERP
    7.9
    13 Ratings
    4% above category average
    Pipedrive
    -
    Ratings
    Billing Management8.011 Ratings00 Ratings
    Cash and Asset Management7.610 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting6.75 Ratings00 Ratings
    Period Close8.312 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Global Shop Solutions ERP and Pipedrive
    Feature
    Global Shop Solutions ERP
    7.3
    5 Ratings
    3% above category average
    Pipedrive
    -
    Ratings
    Project Planning and Scheduling7.85 Ratings00 Ratings
    Task Insight for Project Managers6.85 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Global Shop Solutions ERP and Pipedrive
    Feature
    Global Shop Solutions ERP
    8.3
    12 Ratings
    10% above category average
    Pipedrive
    -
    Ratings
    Production Process Design8.19 Ratings00 Ratings
    Production Management8.49 Ratings00 Ratings
    Configuration Management8.19 Ratings00 Ratings
    Work Execution8.311 Ratings00 Ratings
    Manufacturing Costs8.311 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Global Shop Solutions ERP and Pipedrive
    Feature
    Global Shop Solutions ERP
    7.4
    11 Ratings
    1% above category average
    Pipedrive
    -
    Ratings
    Forecasting6.77 Ratings00 Ratings
    Inventory Planning8.010 Ratings00 Ratings
    Performance Monitoring7.611 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Global Shop Solutions ERP and Pipedrive
    Feature
    Global Shop Solutions ERP
    -
    Ratings
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    Customer data management / contact management00 Ratings8.724 Ratings
    Workflow management00 Ratings7.821 Ratings
    Territory management00 Ratings6.514 Ratings
    Opportunity management00 Ratings8.365 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.864 Ratings
    Contract management00 Ratings8.317 Ratings
    Quote & order management00 Ratings7.314 Ratings
    Interaction tracking00 Ratings8.521 Ratings
    Channel / partner relationship management00 Ratings7.116 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Global Shop Solutions ERP and Pipedrive
    Feature
    Global Shop Solutions ERP
    -
    Ratings
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    Case management00 Ratings4.76 Ratings
    Call center management00 Ratings1.15 Ratings
    Help desk management00 Ratings3.16 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Global Shop Solutions ERP and Pipedrive
    Feature
    Global Shop Solutions ERP
    -
    Ratings
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    Lead management00 Ratings7.549 Ratings
    Email marketing00 Ratings7.613 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Global Shop Solutions ERP and Pipedrive
    Feature
    Global Shop Solutions ERP
    -
    Ratings
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    Task management00 Ratings7.964 Ratings
    Billing and invoicing management00 Ratings4.15 Ratings
    Reporting00 Ratings8.263 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Global Shop Solutions ERP and Pipedrive
    Feature
    Global Shop Solutions ERP
    -
    Ratings
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    Forecasting00 Ratings7.719 Ratings
    Pipeline visualization00 Ratings8.268 Ratings
    Customizable reports00 Ratings7.516 Ratings
    Social CRM
    Comparison of Social CRM features of Global Shop Solutions ERP and Pipedrive
    Feature
    Global Shop Solutions ERP
    -
    Ratings
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    Social data00 Ratings1.15 Ratings
    Social engagement00 Ratings1.15 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Global Shop Solutions ERP and Pipedrive
    Feature
    Global Shop Solutions ERP
    -
    Ratings
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    Marketing automation00 Ratings3.67 Ratings
    Compensation management00 Ratings3.54 Ratings
    Platform
    Comparison of Platform features of Global Shop Solutions ERP and Pipedrive
    Feature
    Global Shop Solutions ERP
    -
    Ratings
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    Mobile access00 Ratings8.261 Ratings
    Best Alternatives
    Global Shop Solutions ERPPipedrive
    Small Businesses
    Zoho One
    Score9.1 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Global Shop Solutions ERPPipedrive
    Likelihood to Recommend
    7.5
    (15 ratings)
    8.0
    (72 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (3 ratings)
    Usability
    7.8
    (13 ratings)
    9.0
    (25 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.1
    (1 ratings)
    8.5
    (15 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Global Shop Solutions ERPPipedrive
    Likelihood to Recommend
    Global Shop Solutions
    We've run Global Shop Solutions ERP in several different business models and all of them have worked well. Repair: this is primarily customer supplied material, always new situations that are assessed AFTER the product arrives. Job Shop: These jobs are less guesswork, but still different every time. Engineering BOM's: These are a lot of assembly, less machining, but a huge amount of work in setting up the BOM's. Repeat Jobs: There are slight variations, but the overall process remains the same for all parts. In all 4 business situations Global Shop Solutions ERP has been able to meet the need, albeit differently. This is the strongest indicator that Global Shop Solutions ERP will work in MOST situations. Their flexibility makes everything possible.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Pros
    Global Shop Solutions
    • The fact that it is always live and updating constantly is very helpful to our processes.
    • The cross-module integration is seamless, allowing for what has been done in one department to populate into the fields of another screen quickly.
    • I cannot say enough about the support team both through the 800 number and through our CI Manager, and the weekly "Friday Features" learning opportunities. If you don't learn the system it is because you have not put forth any effort whatsoever.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Cons
    Global Shop Solutions
    • When releasing new screens, they are not complete and you end up using the legacy screens instead of fully integrating to a new screen
    • when they release hot patches, we usually end up with more things to fix and were fixed in the hot patch.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Likelihood to Renew
    Global Shop Solutions
    No answers on this topic
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Usability
    Global Shop Solutions
    Still a bit clunky from the DOS days. It is always improving and has done so a lot recently but I still feel like the origins of the software weigh down the user experience when compared to software that employ more modern drag and drop, windows type cut and paste functions, or other Windows features that old DOS systems do not enjoy. The tip off for that is just how critical smart keys are in helping a user get through the screens.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Support Rating
    Global Shop Solutions
    While I'm able to handle most service questions from my users, if I'm not available, calling GSS is typically a 10-15 minute call and the problem is solved for them. I am a super user of GSS because I'm the ERP manager and I have been using it for over 10 years. With that said, if I reach out to service, it's a BIG problem. I appreciate that even in those instances GSS is quick to grab data and get me off the phone to research it on their own. If it's a problem stopping work, they're all hands on deck to get us back running, but in most instances, I don't need that. I need them to investigate, find a fix, and get back to me while I'm able to keep working on other things. They are very good at not wasting my time and for that, I really appreciate them.
    Incentivized
    Read full review
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    Implementation Rating
    Global Shop Solutions
    No answers on this topic
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Alternatives Considered
    Global Shop Solutions
    We moved to Global Shop Solutions ERP from Visual. Even though the table structure in Visual was easier to learn, we gained a lot more visibility into things with Global Shop Solutions ERP. Visual was difficult to customize, you were required to use the consultant they assigned you, and anything not done by that contractor was not warrantied. With Global Shop Solutions ERP you have a ton of consultants to choose from, the pricing for them is very reasonable, and they are available readily. In our experience, Oracle was...horrible. I think if you have the need to take control of your ERP and be able to make changes on your own, Global Shop Solutions ERP is the only choice.
    Incentivized
    Read full review
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Return on Investment
    Global Shop Solutions
    • See instantly all information for part number, sales history, customer info, makes phone calls easy instead of having to say, let me look into that and get back to you
    • Save money on purchasing goods, see history, now inventory levels, helps make sure we don't run out of items
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    ScreenShots

    Global Shop Solutions ERP Screenshots

    Screenshot of the Main Menu screenScreenshot of the Supply & Demand screen in the Inventory moduleScreenshot of the Shop Floor Data Collection screenScreenshot of the Dashboard DesignerScreenshot of the AI AP Automation screen

    Pipedrive Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot