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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoCanvas

    Score10 out of 10
    N/AGoCanvas in Reston offers their suite of electronic forms applications to entities in manufacturing, professional services, retail, wholesale, healthcare, and other areas, emphasizing pre-built templates and the ability to customize forms to suit your specific needs, boasting automated workflows on the Professional and Enterprise editions.

    $45

    per user/per month

    M‑Files

    Score8.9 out of 10
    N/AM-Files delivers Context-First Document Management with a metadata-driven architecture that improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified environment that strengthens governance.N/A
    Pricing
    GoCanvasM‑Files
    Editions & Modules
    Business
    $45
    per user/per month
    Professional
    $55
    per user/per month
    Individual
    Free
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    GoCanvasM‑Files
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GoCanvasM‑Files
    Considered Both Products
    GoCanvas
    No answer on this topic
    MFiles
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    11 Answers
    Features
    GoCanvasM‑Files
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of GoCanvas and M‑Files
    Feature
    GoCanvas
    10.0
    4 Ratings
    22% above category average
    M‑Files
    -
    Ratings
    Survey templates10.04 Ratings00 Ratings
    Themes10.04 Ratings00 Ratings
    Custom logo/branding10.04 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of GoCanvas and M‑Files
    Feature
    GoCanvas
    10.0
    4 Ratings
    16% above category average
    M‑Files
    -
    Ratings
    Changes to live survey10.03 Ratings00 Ratings
    Question design help10.03 Ratings00 Ratings
    Multiple question types10.04 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of GoCanvas and M‑Files
    Feature
    GoCanvas
    10.0
    4 Ratings
    18% above category average
    M‑Files
    -
    Ratings
    Survey logic flexibility10.04 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of GoCanvas and M‑Files
    Feature
    GoCanvas
    10.0
    4 Ratings
    21% above category average
    M‑Files
    -
    Ratings
    Response tracking10.04 Ratings00 Ratings
    Data export10.04 Ratings00 Ratings
    Standard reports10.03 Ratings00 Ratings
    Custom reports10.04 Ratings00 Ratings
    Analytics10.03 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of GoCanvas and M‑Files
    Feature
    GoCanvas
    10.0
    4 Ratings
    15% above category average
    M‑Files
    -
    Ratings
    Access controls10.04 Ratings00 Ratings
    Compliance10.04 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of GoCanvas and M‑Files
    Feature
    GoCanvas
    10.0
    3 Ratings
    21% above category average
    M‑Files
    -
    Ratings
    Vendor-offered crowdsourcing10.03 Ratings00 Ratings
    Respondent restrictions10.03 Ratings00 Ratings
    Best Alternatives
    GoCanvasM‑Files
    Small Businesses
    Jotform
    Score8.5 out of 10
    pdfFiller
    Score9 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoCanvasM‑Files
    Likelihood to Recommend
    9.0
    (4 ratings)
    9.9
    (68 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (15 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (11 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (8 ratings)
    Configurability
    -
    (0 ratings)
    9.6
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (3 ratings)
    User Testimonials
    GoCanvasM‑Files
    Likelihood to Recommend
    GoCanvas
    GoCanvas is ideal for any company that dispatches individuals to sites or locations and then those individuals have to do some sort of report or form to turn in and then send to their clients. The dispatch function adds a lot of power to the platform to allow one traceable documentation from scheduling to the finalization of the report. The best part is that it can be customized to any trade or function out there. It also is handy for mechanics or any other trade that needs to log info at their destinations and submit those to an office or client
    Incentivized
    Read full review
    MFiles
    M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
    Incentivized
    Read full review
    Pros
    GoCanvas
    • GoCanvas can adapt to you and the structure of your company. Our documents were sometimes a work in progress, and it was easy to change them when needed.
    • GoCanvas made my Sales Team more efficient and structured. We had set documents they needed to fill out and within those documents, certain areas needed to be completed before they could move forward, which enabled my team to be more accurate and fully detailed.
    Incentivized
    Read full review
    MFiles
    • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
    • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
    • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
    Incentivized
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    Cons
    GoCanvas
    • More features with app builder.
    • Chat features in real time.
    • Streaming services.
    Incentivized
    Read full review
    MFiles
    • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
    • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
    • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
    Incentivized
    Read full review
    Likelihood to Renew
    GoCanvas
    No answers on this topic
    MFiles
    M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
    Incentivized
    Read full review
    Usability
    GoCanvas
    No answers on this topic
    MFiles
    It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
    Incentivized
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    Reliability and Availability
    GoCanvas
    No answers on this topic
    MFiles
    always there.
    Incentivized
    Read full review
    Performance
    GoCanvas
    No answers on this topic
    MFiles
    I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
    Incentivized
    Read full review
    Support Rating
    GoCanvas
    No answers on this topic
    MFiles
    Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
    Incentivized
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    In-Person Training
    GoCanvas
    No answers on this topic
    MFiles
    We had online conference call training with a recording to use later as needed
    Incentivized
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    Online Training
    GoCanvas
    No answers on this topic
    MFiles
    They answer all questions and record your training for later use.
    Incentivized
    Read full review
    Implementation Rating
    GoCanvas
    No answers on this topic
    MFiles
    The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
    Incentivized
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    Alternatives Considered
    GoCanvas
    Incentivized
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    MFiles
    The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
    Incentivized
    Read full review
    Scalability
    GoCanvas
    No answers on this topic
    MFiles
    do so much more than we need but has all the stuff we do need.
    Incentivized
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    Return on Investment
    GoCanvas
    • GoCanvas has streamlined our communication, dispatch and reporting to reduce errors and wasted time. The impact is not exactly measurable, but it has been a substantial impact.
    • It has automated many of the admin functions necessary for processing reports prior to using GoCanvas. We were able to cut one full admin position and reduce another to part time which has saved us money.
    Incentivized
    Read full review
    MFiles
    • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
    • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
    Incentivized
    Read full review
    ScreenShots

    M‑Files Screenshots

    Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items