GoCardless vs. J.P. Morgan Payments

We believe GoCardless is the best-in-class solution for global companies who wish to streamline payment processing in many countries, especially when integrating within a company website or supported complementary software. It also works very well for recurring payment situations as it can be very streamlined for recurring & auto-payments. This is NOT a tool for credit card processing, so understand that and consider something like Stripe if credit card integration is your goal. The fees for GoCardless may be highly dependent on the anticipated processing volume and size of your business, so do know that very tiny companies may find the fee structure to be higher. For a US-only business, I'm not sure if GoCardless really would make the most sense outside of specifically for integrating within the software for click-thru payment processing. Where GoCardless shines is when your business operates in many countries and is looking for a seamless solution for your customers that also avoids them paying banking fees.

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It is good when you need a temporary (or permanent) solution to get funds to your bank account for something as small as a one time event, recurring or larger. It has reputable companies that use it and seems to integrate easily with most systems and accounts. You will have to go through a whole setup, with your bank accounts, etc.

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• Real time status of direct debit payments
• Homepage dashboard is well made and efficiently tracks the payment status
• GoCardless website supports multiple language

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• Easy for new users to set up a WePay account.
• Easy and quick for users with WePay accounts to make donations.
• Fairly quick payouts to organizations who receive donations through our platform.

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• Reduction in fees for customers who use it for large volumes of clients
• Easier for clients to review their payment plans
• Payment sooner to our bank account

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• Admin reporting could be improved
• Fees are pulled out of each transaction instead of aggregated at the end of the month (this could be a pro for some users)
• Difficult to give switch the admin role after it has already been assigned
• No credit card swipers
• Only way to process a transaction is directly through the website

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We have had no issues with GoCardless since it was implemented in our new software. The customers are able to sign up with ease. The reporting on the site is very helpful and the site is easy to navigate

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There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product.

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It stacks up well against Stripe but I think they serve different purposes. Stripe is better when it comes to integrations, GoCardless is great for recurring payments, particularly for service-based businesses.

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PayPal has it's own niche, and have more stand alone options, but they are confusing to navigate unless you are in their system a lot. Integration can take a lot more time to do and test out. Plus WePay charges less than PayPal does which in this case is an advantage.

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• It has helped us to provide alternative payment options to our clients
• It has helped us to secure regular and timely payments with the minimum of fuss

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• Cuts down on sales time because Wepay does the approval instantly
• Less return on a per transaction basis because the Wepay fees are pretty high to start with so we can't mark them up too high

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