Likelihood to Recommend Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.
Read full review Due to its reliability, it is well-suited for mission-critical applications. It is also well suited for running multiple applications on a single server and fully utilizing the server's full capacity. However, it is not well suited for servers that require dedicated IO resources.
Read full review Pros Registering a domain - I've found their site to be the easiest to navigate Website builder - their website builder is user friendly Email hosting - easy to set up and use, wether in an email app or online email. Wordpress hosting - I have multiple wordpress sites I use under one account Their customer service is always very helpful and easy to contact. Read full review It is easy to segregate test environment with production environment security and compliance IBM server are scalable with - with increase in data it can dynamically allocate the resources with saves the company cost it is very convenient to use with help of its hardware management console and integrated virtualization manager. The best part it , it support our legacy system. Read full review Cons Support agents are woefully undertrained, even in knowledge of their own products. Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue. There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures. Read full review Having a wider selection of software to work with would be welcome. Training and education is daunting at first and could be simplified. Much of the automation is wonderful after it is set up but getting started has a steep learning curve. Read full review Likelihood to Renew We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service
Read full review At the moment we are 100% satisfied with the performance and our support team is well used to the process involved. So unless we have some major issues in adopting, we are sure to be with IBM itself.
Read full review Usability Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
Read full review Power Systems Virtual Server on IBM Cloud for IBMi's overall usability is good, but it can be difficult for new users, some learning is needed, but there are tonns of online documentation.
Read full review Reliability and Availability Very easy to use.
Read full review Performance Easy to use.
Read full review Support Rating I think a lot of companies can learn from GoDaddy's support team. I have found:
Chat or phone support is almost always available. Their agents are friendly and helpful. Their agents seem to care and be knowledgeable about a wide range of issues. I rarely have to escalate my problem to get the support that I need. If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem. page V CEO (Chief Executive Officer)
Read full review As with most IBM products the ongoing support for IBM Power Virtual Server is solid and consistent. IBM provides a clear roadmap for receiving support of their products. Both voice and online response is offered. It is obvious that IBM has the internal systems and culture to maintain support functions. This starts from the initial support call to the problem analysis and continues through the problem resolution. Documentation and communication are consistent within this process.
Read full review Implementation Rating It is economic.
Read full review Alternatives Considered We use
Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.
Read full review They both have their own ups and downs and it totally depends on the team which suits them best. IBM Power Virtual Server has Performance, Scalability, Reliability and Availability, Compatibility, and Good Vendor Support. The specific use case and workload requirements played a significant role. Some workloads may benefit from IBM Power Systems' architecture, while others may perform equally well on alternative platforms.
Read full review Scalability It is efficient.
Read full review Return on Investment GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit. Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance. Read full review We have had a return on investment of 30%. There have also been 80% fewer application crashes due to a lack of resources that previously ran on the X86 platform. Administration management has been simplified and staff can dedicate themselves to the development of applications, instead of providing support to users when the applications do not respond efficiently, this made staff 45% more productive. Read full review ScreenShots