Likelihood to Recommend Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.
Read full review In my experience, Podia has been well suited in every way! I am a small company with a couple of independent contractors, and I don't know how to build my own website. I am not very techy. I get lots of compliments on how my website looks! I have had some people support me with setting up my group emails for my email list and setting up automations, and these techy people complained that they needed to do more customization in the email formatting and programming, so I switched to
Mailchimp for those needs. Otherwise, I have been very happy with Podia and I am grateful to have a platform that offers so many services/features. It's affordable and user friendly. My clients and students are happy using it, too
Read full review Pros Registering a domain - I've found their site to be the easiest to navigate Website builder - their website builder is user friendly Email hosting - easy to set up and use, wether in an email app or online email. Wordpress hosting - I have multiple wordpress sites I use under one account Their customer service is always very helpful and easy to contact. Read full review Web Builder Storefront Digital course creator Bundling workshops/programs easy to update and add to my website customer service is awesome Read full review Cons Support agents are woefully undertrained, even in knowledge of their own products. Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue. There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures. Read full review I sometimes wish there was more that I could customize on my website and digital programs I wish their email service (for broadcasts/group emails) had more features and customization I would like to use my brand font Read full review Likelihood to Renew We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service
Read full review Usability Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
Read full review Support Rating I think a lot of companies can learn from GoDaddy's support team. I have found:
Chat or phone support is almost always available. Their agents are friendly and helpful. Their agents seem to care and be knowledgeable about a wide range of issues. I rarely have to escalate my problem to get the support that I need. If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem. page V CEO (Chief Executive Officer)
Read full review Alternatives Considered We use
Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.
Read full review Kajabi had lots of features all in one place. I liked their digital course creator program. I liked the ease of their their membership site program/host, too. It had an app for my clients to use. There were some problems with not being able to customize the look of pages, but they allowed coding/programming if you had training, so I sometimes hired someone to do that for me. I couldn't figure out how to use their website builder, so I didn't do much there. When it came down to it, I could use Podia and it was cheaper and easier to use.
GoDaddy was my website host for a few years. I did a lot on there. It was my website builder and host and I liked it. It was easy to use. My website looked great. It had more features than Podia with blogging and connecting to social media. I had a storefront but it wasn't great for selling digital products. Back then, it wanted to show my inventory and shipping options, which don't apply for services and digital products. I did a little with my digital courses on there, but in the end, I liked other sites better for this. It didn't work out.
Weebly was just a starting point for me when I create my first digital course. I liked how it looked and it was easy to build, but there are better options for this sort of thing now.
Read full review Return on Investment GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit. Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance. Read full review Increased sales by $8000 from January to June (Added 2 more programs quickly and easily) Saved almost a thousand dollars in the first year in costs by switching to Podia Improved customer satisfaction by using 1 site instead of 4 Read full review ScreenShots