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Google Authenticator vs. Salesforce Lightning Components & Developer Experience

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Authenticator

    Score8.9 out of 10
    N/AGoogle Authenticator is a mobile authentication app.N/A

    Salesforce Lightning Components & Developer Experience

    Score8.5 out of 10
    N/AThe Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. Lightning Web Components are used by developers to build reusable UI components.

    $25

    Per User Per Month

    Pricing
    Google AuthenticatorSalesforce Lightning Components & Developer Experience
    Editions & Modules
    No answers on this topic
    Starter
    $25.00
    Per User Per Month
    Plus
    $100.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Google AuthenticatorSalesforce Lightning Components & Developer Experience
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google AuthenticatorSalesforce Lightning Components & Developer Experience
    Considered Both Products
    Google
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    41 Answers
    89%
    Would buy again
    25 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    41 Answers
    91%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    37 Answers
    89%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    36 Answers
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    39 Answers
    82%
    Implementation went as expected
    14 Answers
    Features
    Google AuthenticatorSalesforce Lightning Components & Developer Experience
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of Google Authenticator and Salesforce Lightning Components & Developer Experience
    Feature
    Google Authenticator
    -
    Ratings
    Salesforce Lightning Components & Developer Experience
    7.2
    30 Ratings
    7% below category average
    Ease of building user interfaces00 Ratings7.030 Ratings
    Scalability00 Ratings8.028 Ratings
    Platform management overhead00 Ratings8.024 Ratings
    Workflow engine capability00 Ratings8.027 Ratings
    Platform access control00 Ratings7.028 Ratings
    Services-enabled integration00 Ratings7.028 Ratings
    Development environment creation00 Ratings7.025 Ratings
    Development environment replication00 Ratings6.023 Ratings
    Issue monitoring and notification00 Ratings7.026 Ratings
    Issue recovery00 Ratings6.025 Ratings
    Upgrades and platform fixes00 Ratings8.028 Ratings
    Best Alternatives
    Google AuthenticatorSalesforce Lightning Components & Developer Experience
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    WatchGuard AuthPoint
    Score9 out of 10
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    Score8.5 out of 10
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    Score9 out of 10
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    Score9.6 out of 10
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    Symantec VIP
    Score9 out of 10
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    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google AuthenticatorSalesforce Lightning Components & Developer Experience
    Likelihood to Recommend
    9.2
    (51 ratings)
    8.9
    (36 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (8 ratings)
    8.2
    (9 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (8 ratings)
    8.1
    (15 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    4.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google AuthenticatorSalesforce Lightning Components & Developer Experience
    Likelihood to Recommend
    Google
    Logging into my work accounts is where Google Authenticator works best. Also, I had a personal account get hacked. I had an account created to book hotels, but someone was constantly resetting my password. To prevent further hacking attempts, I set up Google Authenticator. I do not believe it would be appropriate for banking accounts.
    Incentivized
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    Salesforce
    If you have a large customer base and a large amount of data on each of your customers, it is really strong in creating personalized content that your salespeople can use in their pitch meetings—and then setting up workflows for automated for lifecycle journey creations to automatically go out to customers.
    Incentivized
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    Pros
    Google
    • One strength is in how it checks identity to stop unwanted people from getting access.
    • Another strength is in cutting down on the frustration of users for the authentication process.
    • With the pandemic and needing to work away from the office it also provided additional security in keeping our network/infrastructure safe.
    Incentivized
    Read full review
    Salesforce
    • It has a very smooth integration with Salesforce and third-party tools, ensuring easy tracking of policies and assets.
    • It also has impressive security features like used-based permissions and encrypted data.
    • Everything can be managed from a centralized place which saves a lot of time.
    Incentivized
    Read full review
    Cons
    Google
    • I once performed a factory reset of my smartphone which had Google Authenticator. I didn't have a backup for the device. When I restored my phone with the same google account, I was not able to restore the authenticator app settings. I had to add all the keys back into the app to use it. This is cumbersome, but I understand it is set up this way for security reasons.
    • I don't like the ease with which it lets you delete a key. If I accidentally delete a key, I am doomed to get my 2FA key reset, unless I still have the QR code saved somewhere.
    Incentivized
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    Salesforce
    • It takes a while before it recognizes bounced emails.
    • We get so many notifications from a single action. Not sure if this can be modified in the settings though.
    • Error messages are sometimes unclear which makes it hard for us to identify the problem.
    Read full review
    Likelihood to Renew
    Google
    It works as intended, easy to setup, free and gives you another level of security against any unwanted access or cyber attacks
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Usability
    Google
    It's as easy as opening the app and what I need it for is there. I don't have to fumble with other accounts or getting something else to open it for me. I have all the access that I need for the use of the app within seconds and I can get access to the info that I need.
    Read full review
    Salesforce
    It's very good, but it's still living in a little bit in an older design aspect, but I think a lot of it is about to come out, just hasn't quite gotten there yet. Still a little clunky from a you have to know it to know it or you know it to use it. It takes a little bit of training to get into it. It's not quite the, anybody can come in and start using it immediately, type feel.
    Incentivized
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    Reliability and Availability
    Google
    In terms of availability, I had not experienced any issues with outages or the product not working when needed
    Incentivized
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    Salesforce
    No answers on this topic
    Performance
    Google
    The performance of google Authenticator is good and I have not experienced any slow downs
    Incentivized
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    Salesforce
    No answers on this topic
    Support Rating
    Google
    I have found Google’s support to be hit or miss. There are times when they are very responsive, and I get my issue resolved quickly, and there are times where a response from them takes weeks. There is no in-between. But my support experience with this particular product is nonexistent because I have not had a problem with it yet. Hopefully, we do not have any problems with it either.
    Incentivized
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    Salesforce
    I am not an administrator so there may very well be outstanding Support and I am just not privy to it. On a user level it's hard to gauge the effectiveness and responsiveness of Support because nearly everything has to go through an administrator
    Incentivized
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    Implementation Rating
    Google
    It was easy to implement and it went very smoothly. No issues
    Incentivized
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    Salesforce
    No answers on this topic
    Alternatives Considered
    Google
    First, Google Authenticator meets the security requirements which should be considered "table stakes". Second, simplicity is critical. Many users don' understand why they are setting up MFA (or they just don't care), and so adding additional complications to their day-to-day is always challenging. When it is simple, it makes life a lot easier. Finally, trust (due to the brand name recognition, primarily) removes any notion of "what is this?" that the user may have from being required to install something on their personal device for work purposes.
    Incentivized
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    Salesforce
    We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.
    Incentivized
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    Scalability
    Google
    The product doesn’t have any features of tools that can help it scale
    Incentivized
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    Salesforce
    No answers on this topic
    Return on Investment
    Google
    • More secure data = less worried about a data breach.
    • Takes longer to log in, and if I don't have my phone then I have to go looking for it, so it really makes it so that you can't be without your phone, which in certain instances is annoying or not possible and can hold up work time.
    • Everyone is willing to use the same program because everyone likes Google—makes it easier to manage.
    Incentivized
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    Salesforce
    • Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
    • Tracking of current jobs and relating them to past jobs is very useful.
    • More efficient use of Sales Reps time.
    • Sales Managers have good visibility into how their people are working.
    Incentivized
    Read full review
    ScreenShots