Google Chat vs. Google Meet

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Chat
Score 7.8 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Google Meet
Score 8.4 out of 10
N/A
Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, as an additional convenience.
$6
per month
Pricing
Google ChatGoogle Meet
Editions & Modules
No answers on this topic
Google Workspace - Business Starter
$6
per month
Google Workspace - Business Standard
$12
per month
Google Workspace - Business Plus
$18
per month
Offerings
Pricing Offerings
Google ChatGoogle Meet
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google ChatGoogle Meet
Considered Both Products
Google Chat
Chose Google Chat
Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, …
Chose Google Chat
Google Chat is very user friendly and I think it is using low level memory or ram we can say of system. Means it loads quickly, not taking too much time that other tools
Chose Google Chat
Hangouts was buggy and had frequent crashes, but Hangouts Chat has no such issues so far.
Google Meet

No answer on this topic

Features
Google ChatGoogle Meet
Project Management
Comparison of Project Management features of Product A and Product B
Google Chat
8.4
26 Ratings
8% above category average
Google Meet
-
Ratings
Task Management8.014 Ratings00 Ratings
Gantt Charts8.39 Ratings00 Ratings
Scheduling8.716 Ratings00 Ratings
Workflow Automation7.512 Ratings00 Ratings
Mobile Access9.225 Ratings00 Ratings
Search9.223 Ratings00 Ratings
Visual planning tools7.613 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Google Chat
8.9
26 Ratings
11% above category average
Google Meet
-
Ratings
Chat9.826 Ratings00 Ratings
Notifications9.326 Ratings00 Ratings
Discussions8.824 Ratings00 Ratings
Surveys9.317 Ratings00 Ratings
Internal knowledgebase9.015 Ratings00 Ratings
Integrates with GoToMeeting8.07 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.215 Ratings00 Ratings
Integrates with Outlook9.06 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Chat
8.7
26 Ratings
8% above category average
Google Meet
-
Ratings
Versioning8.817 Ratings00 Ratings
Video files7.723 Ratings00 Ratings
Audio files7.922 Ratings00 Ratings
Document collaboration8.321 Ratings00 Ratings
Access control9.318 Ratings00 Ratings
Advanced security features9.519 Ratings00 Ratings
Integrates with Google Drive8.115 Ratings00 Ratings
Device sync9.624 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Google Chat
-
Ratings
Google Meet
8.9
57 Ratings
12% above category average
High quality audio00 Ratings8.957 Ratings
High quality video00 Ratings9.057 Ratings
Low bandwidth requirements00 Ratings8.943 Ratings
Mobile support00 Ratings8.951 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Google Chat
-
Ratings
Google Meet
8.5
57 Ratings
7% above category average
Desktop sharing00 Ratings8.657 Ratings
Whiteboards00 Ratings8.438 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Google Chat
-
Ratings
Google Meet
8.1
55 Ratings
1% below category average
Calendar integration00 Ratings8.954 Ratings
Meeting initiation00 Ratings8.854 Ratings
Integrates with social media00 Ratings6.325 Ratings
Record meetings / events00 Ratings8.043 Ratings
Slideshows00 Ratings8.444 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Google Chat
-
Ratings
Google Meet
8.4
54 Ratings
4% above category average
Live chat00 Ratings8.752 Ratings
Audience polling00 Ratings8.234 Ratings
Q&A00 Ratings8.337 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Google Chat
-
Ratings
Google Meet
8.7
47 Ratings
8% above category average
User authentication00 Ratings8.844 Ratings
Participant roles & permissions00 Ratings9.242 Ratings
Confidential attendee list00 Ratings8.333 Ratings
Best Alternatives
Google ChatGoogle Meet
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.2 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
JioMeet
JioMeet
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Webex Meetings
Webex Meetings
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google ChatGoogle Meet
Likelihood to Recommend
9.2
(26 ratings)
9.4
(62 ratings)
Likelihood to Renew
8.0
(2 ratings)
7.0
(6 ratings)
Usability
9.0
(9 ratings)
9.2
(21 ratings)
Support Rating
7.3
(3 ratings)
9.8
(18 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.6
(2 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Google ChatGoogle Meet
Likelihood to Recommend
Google
It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
Read full review
Google
If you have a small team, use Google Meet. If you want to have a weekly check-up, use Google Meet. If you want to do a small hosting of conferences — kind of like a webinar, I would say to be very specific — Google Meet is really, really good. So that’s what my recommendations are.
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Pros
Google
  • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
  • Scheduling a meeting with someone is very easy on Google Chat.
  • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
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Google
  • I think it's fairly easy to operate. Once people get in, they know where the buttons are and stuff.
  • The chat's good.
  • It does good transcriptions.
  • I like the backgrounds that are available.
  • I like the just overall, I guess the layout is simple and most people know how to use it, which is good.
Read full review
Cons
Google
  • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
  • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
  • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
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Google
  • One of the challenges that I see is that whenever we have in a meeting, we won't be able to drop some of the documents that we have. That's one of the big challenges which I see in Google Meet. At that point of time, we either have to Slack or we have to share an email. We cannot do that, like sending that particular document in the Google meet chat.
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Likelihood to Renew
Google
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
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Google
This app is still having a lot of redundant features as compared to other industry apps such as Zoom and Webex which offers much more on the functionality side along with the option to have greater user access control to the admin/host of the meetings. A sense of interaction is always found to be missing in Google meet which can be easily adopted in the Zoom
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Usability
Google
As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
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Google
Google Meet is very easy and simple to use. I can schedule a meeting right on my calendar - it literally takes a few seconds. There is no additional app I have to open to schedule anything. Guests can click on the link easily to join any meetings. 10/10!
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Support Rating
Google
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
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Google
Google does a great job of providing tech support for this product, as it does many others. Similarly, Google has FAQs that cover a large amount of issues faced by users. Problems have not persisted in our use of this product. Problems are resolved quickly and easily, with or without personal Google support.
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Alternatives Considered
Google
Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
Read full review
Google
The main positive feature in Google Meet over Zoom to me is the fact that Google meet can be seamlessly deployed in the browser with its full functionality. Unlike Zoom for which you need to download an extra application to use. This consequently makes workflow smooth when transitioning between something like emails and taking part in a meeting.
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Contract Terms and Pricing Model
Google
No answers on this topic
Google
I wasn't involved in the unit pricing factor. So far I used Google meet in the office where I got access to all these Google applications including the Google Meet feature. So I wasn't involved much in this pricing factor of Google Meet and also regarding the contact terms of the product.
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Professional Services
Google
No answers on this topic
Google
This is very good in the professional services as I started using this first for the professional service only. While using this Google Meet itself gives a professional feel as the UI works in a professional way. The video background modification, multi-screen feature, and some other features help in professional service.
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Return on Investment
Google
  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
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Google
  • Negative: on each webinar someone from our team had to write manually the people that were participating and after that matching it with the registered people list. We wasted time. It could be easily resolved by adding the export list feature
  • Positive: Collaboration and internal meetings. Calendar integration helps us save time.
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ScreenShots