TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Chat

    Score7.9 out of 10
    N/AGoogle Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A

    Livestorm

    Score8.6 out of 10
    N/AFrench company Livestorm offers their webinar platform which integrates with many other enterprise applications via Zapier and features polling, session recording and sharing, and webinar data collection and tracking.

    $0

    A free plan to discover Livestorm. All features included, such as unlimited webinars and instant meetings. Up to 20 minutes per webinar and up to 10 registrants per webinar.

    Pricing
    Google ChatLivestorm
    Editions & Modules
    No answers on this topic
    Webinar Basic
    $0.00
    A free plan to discover Livestorm. All features included, such as unlimited webinars and instant meetings. Up to 20 minutes per webinar and up to 10 registrants per webinar.
    Meet Basic
    $0.00
    Limited Instant and Scheduled Meetings for up to four participants
    Meet Premium
    $31.00
    Full features for Instant and Scheduled Meetings.
    Webinar Premium
    $99.00
    A premium experience with removed limitations to get the full benefits of Livestorm for up to 100 seats. + $99 to add 250 seats, + $209 to add 1,000 seats.
    Enterprise
    Contact sales
    An enterprise-grade experience with premium service.
    Offerings
    Pricing Offerings
    Google ChatLivestorm
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google ChatLivestorm
    Considered Both Products
    Google
    No answer on this topic
    Livestorm
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    24 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    26 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    24 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    No answers on this topic
    Features
    Google ChatLivestorm
    Project Management
    Comparison of Project Management features of Google Chat and Livestorm
    Feature
    Google Chat
    8.3
    26 Ratings
    7% above category average
    Livestorm
    -
    Ratings
    Task Management8.014 Ratings00 Ratings
    Gantt Charts8.29 Ratings00 Ratings
    Scheduling8.616 Ratings00 Ratings
    Workflow Automation7.412 Ratings00 Ratings
    Mobile Access9.225 Ratings00 Ratings
    Search9.123 Ratings00 Ratings
    Visual planning tools7.713 Ratings00 Ratings
    Communication
    Comparison of Communication features of Google Chat and Livestorm
    Feature
    Google Chat
    8.9
    26 Ratings
    11% above category average
    Livestorm
    -
    Ratings
    Chat9.826 Ratings00 Ratings
    Notifications9.126 Ratings00 Ratings
    Discussions8.824 Ratings00 Ratings
    Surveys9.417 Ratings00 Ratings
    Internal knowledgebase8.915 Ratings00 Ratings
    Integrates with GoToMeeting8.07 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.215 Ratings00 Ratings
    Integrates with Outlook9.06 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Chat and Livestorm
    Feature
    Google Chat
    8.6
    26 Ratings
    7% above category average
    Livestorm
    -
    Ratings
    Versioning8.817 Ratings00 Ratings
    Video files7.623 Ratings00 Ratings
    Audio files7.922 Ratings00 Ratings
    Document collaboration8.021 Ratings00 Ratings
    Access control9.318 Ratings00 Ratings
    Advanced security features9.319 Ratings00 Ratings
    Integrates with Google Drive8.115 Ratings00 Ratings
    Device sync9.624 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Google Chat and Livestorm
    Feature
    Google Chat
    -
    Ratings
    Livestorm
    10.0
    3 Ratings
    26% above category average
    Dashboards00 Ratings10.02 Ratings
    Data exportability00 Ratings10.03 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Google Chat and Livestorm
    Feature
    Google Chat
    -
    Ratings
    Livestorm
    9.5
    3 Ratings
    15% above category average
    High quality audio00 Ratings9.03 Ratings
    Mobile support00 Ratings10.02 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Google Chat and Livestorm
    Feature
    Google Chat
    -
    Ratings
    Livestorm
    9.4
    3 Ratings
    14% above category average
    Calendar integration00 Ratings10.02 Ratings
    Record meetings / events00 Ratings7.53 Ratings
    Slideshows00 Ratings10.02 Ratings
    Event registration00 Ratings10.03 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Google Chat and Livestorm
    Feature
    Google Chat
    -
    Ratings
    Livestorm
    10.0
    3 Ratings
    17% above category average
    Audience polling00 Ratings10.03 Ratings
    Q&A00 Ratings10.03 Ratings
    Online Events Security
    Comparison of Online Events Security features of Google Chat and Livestorm
    Feature
    Google Chat
    -
    Ratings
    Livestorm
    10.0
    3 Ratings
    18% above category average
    Participant roles & permissions00 Ratings10.03 Ratings
    Confidential attendee list00 Ratings10.03 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Google Chat and Livestorm
    Feature
    Google Chat
    -
    Ratings
    Livestorm
    10.0
    3 Ratings
    23% above category average
    Branding options00 Ratings10.03 Ratings
    Integration to Marketing Automation00 Ratings10.03 Ratings
    Best Alternatives
    Google ChatLivestorm
    Small Businesses
    Flock
    Score9.5 out of 10
    GoTo Webinar
    Score8.7 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Webex Webinars
    Score9 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    BlueJeans Events (discontinued)
    Score2.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google ChatLivestorm
    Likelihood to Recommend
    9.2
    (26 ratings)
    9.5
    (3 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (9 ratings)
    9.0
    (2 ratings)
    Support Rating
    7.3
    (3 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Google ChatLivestorm
    Likelihood to Recommend
    Google
    It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
    Incentivized
    Read full review
    Livestorm
    Livestorm is well suited to use when you need to reach a group of more than ten people. It wouldn't be a good solution if you wanted interaction from the audience in more than the form of chat.
    Incentivized
    Read full review
    Pros
    Google
    • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
    • Scheduling a meeting with someone is very easy on Google Chat.
    • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
    Incentivized
    Read full review
    Livestorm
    • Very intuitive to use and easy to customize.
    • Excellent customer service.
    • Lots of good data for analytics.
    • Participants do not need to download anything.
    • Feedback and recommendations are acted on.
    • Easy to logistical information on registrants and attendees.
    • Supports integrations.
    Incentivized
    Read full review
    Cons
    Google
    • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
    • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
    • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
    Incentivized
    Read full review
    Livestorm
    • It would be helpful to have higher quality replays
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
    Read full review
    Livestorm
    No answers on this topic
    Usability
    Google
    As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
    Incentivized
    Read full review
    Livestorm
    Making sure the permission settings for your camera, microphone or browser can sometimes be tricky. If we have a guest, we always have to double-check these. It's also not super intuitive that you need to "Get on Stage" from the webinar page.
    Incentivized
    Read full review
    Support Rating
    Google
    I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
    Incentivized
    Read full review
    Livestorm
    The customer service representatives are extremely attentive. They do an excellent job of trying to understand the scope of the issue and follow it through until it has been resolved. When I have provided them with recommendations for improvement they have taken them to heart and many times implemented them. I trust that if I ever have a problem they will be there to help
    Incentivized
    Read full review
    Alternatives Considered
    Google
    Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
    Incentivized
    Read full review
    Livestorm
    No answers on this topic
    Return on Investment
    Google
    • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
    • I hope we can make it on our own choice of colors to heightened workers vibe
    • It is connected to your email
    Incentivized
    Read full review
    Livestorm
    • It's been great! It's the very bottom of the funnel for us so it helps accelerate leads and create opportunities.
    Incentivized
    Read full review
    ScreenShots

    Livestorm Screenshots

    Screenshot of Access complete analytics in a built-in dashboard.Screenshot of Learn more about attendees with detailed participation reports.Screenshot of Engage with your audience in real-time with questions, chats, and polls.