Google Classroom vs. Zoom Phone

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Classroom
Score 8.1 out of 10
N/A
N/A
$0
per month
Zoom Phone
Score 8.2 out of 10
N/A
Built on Zoom's platform, Zoom's cloud phone consolidates business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN). Features: Post call summary & next steps A post-call summary from Zoom’s AI Companion keeps the focus on the conversation instead of…
$10
per month per user
Pricing
Google ClassroomZoom Phone
Editions & Modules
Education Fundamentals
$0
per license/per month
Google Workspace for Education Standard
$3
per student/per year
Teaching and Learning Upgrade
$4
per license/per month
Google Workspace for Education Plus
$5
per student/per year
US & Canada Metered
$10
per month per user
US & Canada Unlimited
$15
per month per user
Global Select
$20
per month per user
Offerings
Pricing Offerings
Google ClassroomZoom Phone
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEducation Fundamentals Version - 30-day free trial for qualifying institutions.No fees for emergency 911 Service No fees for compliance and administrative cost recovery Fee No 10DLC SMS fees
More Pricing Information
Community Pulse
Google ClassroomZoom Phone
Features
Google ClassroomZoom Phone
Learning Management
Comparison of Learning Management features of Product A and Product B
Google Classroom
7.5
60 Ratings
9% below category average
Zoom Phone
-
Ratings
Course authoring8.652 Ratings00 Ratings
Course catalog or library7.839 Ratings00 Ratings
Player/Portal7.138 Ratings00 Ratings
Learning content7.741 Ratings00 Ratings
Mobile friendly7.357 Ratings00 Ratings
Progress tracking & certifications7.344 Ratings00 Ratings
Assignments7.458 Ratings00 Ratings
Compliance management7.234 Ratings00 Ratings
Learning administration7.546 Ratings00 Ratings
Learning reporting & analytics7.242 Ratings00 Ratings
Social learning8.551 Ratings00 Ratings
Gamification4.78 Ratings00 Ratings
Single Sign On (SSO) Enabled Learning9.612 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Google Classroom
-
Ratings
Zoom Phone
9.1
44 Ratings
13% above category average
Hosted PBX00 Ratings9.221 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings9.127 Ratings
User templates00 Ratings9.118 Ratings
Call reports00 Ratings9.322 Ratings
Directory of employee names00 Ratings8.839 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Google Classroom
-
Ratings
Zoom Phone
8.7
43 Ratings
4% above category average
Answering rules00 Ratings9.340 Ratings
Call recording00 Ratings9.541 Ratings
Call park00 Ratings9.333 Ratings
Call screening00 Ratings9.332 Ratings
Message alerts00 Ratings9.038 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Google Classroom
-
Ratings
Zoom Phone
9.5
23 Ratings
18% above category average
Video conferencing00 Ratings9.422 Ratings
Audio conferencing00 Ratings9.422 Ratings
Video screen sharing00 Ratings9.622 Ratings
Instant messaging00 Ratings9.619 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Google Classroom
-
Ratings
Zoom Phone
9.4
42 Ratings
16% above category average
Mobile app for iOS00 Ratings9.337 Ratings
Mobile app for Android00 Ratings9.528 Ratings
Best Alternatives
Google ClassroomZoom Phone
Small Businesses
iSpring LMS
iSpring LMS
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Medium-sized Companies
Schoology Learning
Schoology Learning
Score 8.0 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
Schoology Learning
Schoology Learning
Score 8.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google ClassroomZoom Phone
Likelihood to Recommend
8.4
(77 ratings)
8.8
(45 ratings)
Likelihood to Renew
10.0
(4 ratings)
10.0
(1 ratings)
Usability
8.5
(8 ratings)
7.3
(2 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
1.9
(14 ratings)
6.6
(4 ratings)
Implementation Rating
2.0
(2 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Google ClassroomZoom Phone
Likelihood to Recommend
Google
Google Classroom allows teachers to post for daily lessons and assignments. It also allows teachers to be able to communicate with students easily outside of class. Students are able to stay connected and know where to find all information and resources easily in a streamlined manner for all of their classes.
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Zoom
I think it works well for offices that have multiple locations. Being able to give each person and office their own extension makes it easier for colleagues to connect with each other, plus it's a costs savings for each of the offices
Read full review
Pros
Google
  • Student-teacher communication - I love using Classroom for this because my students can always go back and check what was on Classroom by looking through the stream. This way they don't have to go dig through emails to find what they're looking for.
  • Posting to multiple classes - I can post the same announcement or assignment to multiple classes at once without having to repeat the process or send separate emails.
  • Streamlining grading - when students turn work in on Classroom, it all goes to one place and then when I'm grading I can open their documents directly from Classroom or my Drive folder. This way, I'm not looking through emails and Google Doc shared files for their assignment.
Read full review
Zoom
  • Having our Phone system all in onc place. Call, Text, Voicemail. with live transcript
  • Zoom Meeting AI companion - taking notes, creating action items, and summarizing the meetings then email immediately afterwards
  • Scheduler - being able to send links to team members or vendors to book a time that works best for them that is linked and synced to my calendar.
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Cons
Google
  • The content management of the Classroom is not that good. The sub-section for notes, syllabus, or discussion is missing.
  • It doesn't have parental control feature.
  • It converts the excel output into a normal file. All the formulas and pivots got changed into plain text.
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Zoom
  • We needed to link each of our team members' personal emails to the Zoom account so we have to filter VM notifications out of our personal accounts.
  • It'd be nice if you could set business hours through the webpage to include a lunch break so that you don't have to manually go in to edit.
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Likelihood to Renew
Google
Testing is particularly important in online learning, and Google Classroom falls far short of other learning management systems in this regard. Security is also a concern: while account control is reasonable for the account used with Google Classroom, the person controlling a particular account is often able to, for example, forward or download proprietary materials.
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Zoom
Almost perfect. Transformed from just being on my mobile phone. The phone has moved from a ituility to a value driving service in the business. Nobody yet has an AI to help manage the system. Come on Zoom, seems an obvious AI use case.
Read full review
Usability
Google
Simple design and seamless integration with Google tools and drive, but missing some key features. However, since it is limited in overall functions and ability to truly personalize / customize, it is quite user friendly and easy to set up and get going, other than sending out the code to your course or dropping students in via their gmail account. Users of Google Forms and sites will find the layout similar in design.
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Zoom
Zoom Phone has a very sleek design which makes it very easy to operate and use both in the setting up of and interacting in a meeting space. That being said, certain features can seem a bit crowded while trying to screen share or display video which somewhat defeats the purpose of the application as compared to a standard conference call.
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Reliability and Availability
Google
We have had very little trouble in accessing Google Classroom. Our issues, if any, have risen from our server and not the Google servers.
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Zoom
No answers on this topic
Support Rating
Google
Since this platform is provided by Google, the technical support is better than any others, and we are not required to bother about the space constraints for adding the contents. If we have a good uninterrupted internet facility we can access Google Classroom without any delay or lag. They have app support in both Android and iPhone.
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Zoom
I haven't had any sort of issues with Zoom as of yet to have to call Support. That right there makes me think it's a good product. Simple and easy to use. Nothing confusing or glitchy that would make me have to get in touch with them. Straightforward so I'm not trying to figure out a specific workflow.
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Implementation Rating
Google
It was relatively easy to implement due to the simplicity of the platform. Even our more technology challenged teachers found it easy to get started with Google Classroom.
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Zoom
No answers on this topic
Alternatives Considered
Google
I haven't tested or evaluated another digital classroom website or application. I feel like Google Classroom is convenient for many reasons such as compatibility to Google docs, slides, etc. I also love the ability to link to YouTube and other sites. I don't know if there would be a site that is easier to maneuver.
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Zoom
The main reason why we switched to Zoom Phone is because our VOIP system inexplicably went down for almost a month and no one could figure out what was wrong. Lumen was charging way more than Zoom Workplace, but could not get the system to work.
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Scalability
Google
It is very easy to push out this program across our buildings. Teachers are able to use it without much trouble.
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Zoom
No answers on this topic
Return on Investment
Google
  • Students are able to continue learning in a remote environment
  • Parents have a single, consistent organization structure to make it easy to track assignments and progress for multiple children
  • Much better solution than the quickly assembled Zoom-and-gloom of the previous spring when school abruptly went remote with no planning
Read full review
Zoom
  • Calls actually come through, resulting in our users trusting our phone system again
  • Improved internal communication
  • Users can be reached anywhere, so they do not have to stay at their desk to wait for important calls
  • Voicemail is processed faster because it is translated to text
Read full review
ScreenShots

Zoom Phone Screenshots

Screenshot of the Zoom AI for business phone communications, available at no additional costScreenshot of Zoom's integrated workflowsScreenshot of the Call Handling Panel