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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Classroom

    Score8 out of 10
    N/AN/A

    $0

    per month

    Zoom Phone

    Score7.4 out of 10
    N/ABuilt on Zoom's platform, Zoom's cloud phone consolidates business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN). Features: Post call summary & next steps A post-call summary from Zoom’s AI Companion keeps the focus on the conversation instead of…

    $10

    per month per user

    Pricing
    Google ClassroomZoom Phone
    Editions & Modules
    Education Fundamentals
    $0
    per license/per month
    Google Workspace for Education Standard
    $3
    per student/per year
    Teaching and Learning Upgrade
    $4
    per license/per month
    Google Workspace for Education Plus
    $5
    per student/per year
    US & Canada Metered
    $10
    per month per user
    US & Canada Unlimited
    $15
    per month per user
    Global Select
    $20
    per month per user
    Offerings
    Pricing Offerings
    Google ClassroomZoom Phone
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsEducation Fundamentals Version - 30-day free trial for qualifying institutions.No fees for emergency 911 Service No fees for compliance and administrative cost recovery Fee No 10DLC SMS fees
    More Pricing Information
    Community Pulse
    Google ClassroomZoom Phone
    Considered Both Products
    Google
    No answer on this topic
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    37 Answers
    96%
    Would buy again
    48 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    37 Answers
    96%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    34 Answers
    94%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    19 Answers
    89%
    Lived up to sales and marketing promises
    39 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    29 Answers
    91%
    Implementation went as expected
    43 Answers
    Features
    Google ClassroomZoom Phone
    Learning Management
    Comparison of Learning Management features of Google Classroom and Zoom Phone
    Feature
    Google Classroom
    7.4
    60 Ratings
    8% below category average
    Zoom Phone
    -
    Ratings
    Course authoring8.752 Ratings00 Ratings
    Course catalog or library7.639 Ratings00 Ratings
    Player/Portal6.538 Ratings00 Ratings
    Learning content8.141 Ratings00 Ratings
    Mobile friendly7.757 Ratings00 Ratings
    Progress tracking & certifications7.144 Ratings00 Ratings
    Assignments7.158 Ratings00 Ratings
    Compliance management6.934 Ratings00 Ratings
    Learning administration7.346 Ratings00 Ratings
    Learning reporting & analytics6.842 Ratings00 Ratings
    Social learning8.751 Ratings00 Ratings
    Gamification3.98 Ratings00 Ratings
    Single Sign On (SSO) Enabled Learning9.812 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Google Classroom and Zoom Phone
    Feature
    Google Classroom
    -
    Ratings
    Zoom Phone
    8.4
    48 Ratings
    6% above category average
    Hosted PBX00 Ratings8.525 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.031 Ratings
    User templates00 Ratings8.019 Ratings
    Call reports00 Ratings9.023 Ratings
    Directory of employee names00 Ratings8.543 Ratings
    Call Management
    Comparison of Call Management features of Google Classroom and Zoom Phone
    Feature
    Google Classroom
    -
    Ratings
    Zoom Phone
    8.5
    47 Ratings
    3% above category average
    Answering rules00 Ratings8.544 Ratings
    Call recording00 Ratings8.145 Ratings
    Call park00 Ratings8.537 Ratings
    Call screening00 Ratings9.835 Ratings
    Message alerts00 Ratings8.542 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Classroom and Zoom Phone
    Feature
    Google Classroom
    -
    Ratings
    Zoom Phone
    9.3
    24 Ratings
    16% above category average
    Video conferencing00 Ratings9.223 Ratings
    Audio conferencing00 Ratings9.223 Ratings
    Video screen sharing00 Ratings9.423 Ratings
    Instant messaging00 Ratings9.419 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Classroom and Zoom Phone
    Feature
    Google Classroom
    -
    Ratings
    Zoom Phone
    8.5
    46 Ratings
    8% above category average
    Mobile app for iOS00 Ratings8.541 Ratings
    Mobile app for Android00 Ratings8.532 Ratings
    Best Alternatives
    Google ClassroomZoom Phone
    Small Businesses
    Teachable
    Score9.5 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Schoology Learning
    Score8 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    D2L Brightspace
    Score7.8 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google ClassroomZoom Phone
    Likelihood to Recommend
    8.1
    (80 ratings)
    6.1
    (51 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    8.2
    (2 ratings)
    Usability
    8.1
    (11 ratings)
    7.9
    (4 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.9
    (14 ratings)
    6.6
    (4 ratings)
    Implementation Rating
    2.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google ClassroomZoom Phone
    Likelihood to Recommend
    Google
    Google Classroom allows teachers to post for daily lessons and assignments. It also allows teachers to be able to communicate with students easily outside of class. Students are able to stay connected and know where to find all information and resources easily in a streamlined manner for all of their classes.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace is ideal for any business looking for a communication/collaboration solution. This is more so for businesses with a hybrid workforce. It makes holding virtual meetings and collaboration sessions easy, and teams can participate seamlessly thanks to features such as Zoom Whiteboard, Zoom Teams chat, and Zoom Phone, among others. In a nutshell, Zoom Workplace makes teamwork and productivity easy.
    Incentivized
    Read full review
    Pros
    Google
    • Student-teacher communication - I love using Classroom for this because my students can always go back and check what was on Classroom by looking through the stream. This way they don't have to go dig through emails to find what they're looking for.
    • Posting to multiple classes - I can post the same announcement or assignment to multiple classes at once without having to repeat the process or send separate emails.
    • Streamlining grading - when students turn work in on Classroom, it all goes to one place and then when I'm grading I can open their documents directly from Classroom or my Drive folder. This way, I'm not looking through emails and Google Doc shared files for their assignment.
    Incentivized
    Read full review
    Zoom
    • Having our Phone system all in onc place. Call, Text, Voicemail. with live transcript
    • Zoom Meeting AI companion - taking notes, creating action items, and summarizing the meetings then email immediately afterwards
    • Scheduler - being able to send links to team members or vendors to book a time that works best for them that is linked and synced to my calendar.
    Incentivized
    Read full review
    Cons
    Google
    • The content management of the Classroom is not that good. The sub-section for notes, syllabus, or discussion is missing.
    • It doesn't have parental control feature.
    • It converts the excel output into a normal file. All the formulas and pivots got changed into plain text.
    Read full review
    Zoom
    • The first time I ported a number and set up a outlying office, I had to keep going back in and correcting things. I feel like there could be more straightforward instructions on this, instead of having to go to multiple sections just to accomplish everything.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    Testing is particularly important in online learning, and Google Classroom falls far short of other learning management systems in this regard. Security is also a concern: while account control is reasonable for the account used with Google Classroom, the person controlling a particular account is often able to, for example, forward or download proprietary materials.
    Read full review
    Zoom
    Almost perfect. Transformed from just being on my mobile phone. The phone has moved from a ituility to a value driving service in the business. Nobody yet has an AI to help manage the system. Come on Zoom, seems an obvious AI use case.
    Read full review
    Usability
    Google
    Simple design and seamless integration with Google tools and drive, but missing some key features. However, since it is limited in overall functions and ability to truly personalize / customize, it is quite user friendly and easy to set up and get going, other than sending out the code to your course or dropping students in via their gmail account. Users of Google Forms and sites will find the layout similar in design.
    Incentivized
    Read full review
    Zoom
    Zoom Phone has a very sleek design which makes it very easy to operate and use both in the setting up of and interacting in a meeting space. That being said, certain features can seem a bit crowded while trying to screen share or display video which somewhat defeats the purpose of the application as compared to a standard conference call.
    Incentivized
    Read full review
    Reliability and Availability
    Google
    We have had very little trouble in accessing Google Classroom. Our issues, if any, have risen from our server and not the Google servers.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Support Rating
    Google
    Since this platform is provided by Google, the technical support is better than any others, and we are not required to bother about the space constraints for adding the contents. If we have a good uninterrupted internet facility we can access Google Classroom without any delay or lag. They have app support in both Android and iPhone.
    Read full review
    Zoom
    I haven't had any sort of issues with Zoom as of yet to have to call Support. That right there makes me think it's a good product. Simple and easy to use. Nothing confusing or glitchy that would make me have to get in touch with them. Straightforward so I'm not trying to figure out a specific workflow.
    Incentivized
    Read full review
    Implementation Rating
    Google
    It was relatively easy to implement due to the simplicity of the platform. Even our more technology challenged teachers found it easy to get started with Google Classroom.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Alternatives Considered
    Google
    I haven't tested or evaluated another digital classroom website or application. I feel like Google Classroom is convenient for many reasons such as compatibility to Google docs, slides, etc. I also love the ability to link to YouTube and other sites. I don't know if there would be a site that is easier to maneuver.
    Incentivized
    Read full review
    Zoom
    The main reason why we switched to Zoom Phone is because our VOIP system inexplicably went down for almost a month and no one could figure out what was wrong. Lumen was charging way more than Zoom Workplace, but could not get the system to work.
    Incentivized
    Read full review
    Scalability
    Google
    It is very easy to push out this program across our buildings. Teachers are able to use it without much trouble.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Return on Investment
    Google
    • Students are able to continue learning in a remote environment
    • Parents have a single, consistent organization structure to make it easy to track assignments and progress for multiple children
    • Much better solution than the quickly assembled Zoom-and-gloom of the previous spring when school abruptly went remote with no planning
    Incentivized
    Read full review
    Zoom
    • We're better able to work together as a team answering phones multiple people can be logged in to answer at the same time.
    • The voicemail transcription feature helps with sharing messages to different departments.
    • Overall, we're able to answer more calls and have fewer callers being sent to voicemail.
    Incentivized
    Read full review
    ScreenShots

    Zoom Phone Screenshots

    Screenshot of the Zoom AI for business phone communications, available at no additional costScreenshot of Zoom's integrated workflowsScreenshot of the Call Handling Panel