TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Drive

    Score8.7 out of 10
    N/AGoogle Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.

    $6

    per month

    Zimbra

    Score6.9 out of 10
    N/AZimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.N/A

    Verizon Cloud Portfolio

    Score7 out of 10
    N/AThe Verizon Cloud is a cloud storage solution, integrating technologies from CloudSwitch (acquired in 2011).N/A
    Pricing
    Google DriveZimbraVerizon Cloud Portfolio
    Editions & Modules
    Basic
    $6.00
    per month
    Business
    $12.00
    per month
    Enterprise
    Contact Vendor for Quote
    per month
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google DriveZimbraVerizon Cloud Portfolio
    Free Trial
    YesYesNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for students, educators, and non profit organizations.
    More Pricing Information
    Community Pulse
    Google DriveZimbraVerizon Cloud Portfolio
    Considered Multiple Products
    Google
    No answer on this topic
    Synacor
    No answer on this topic
    Verizon Business (formerly Verizon Enterprise)
    Chose Verizon Cloud Portfolio
    I'm currently using Verizon Cloud because of the content restore option. As someone who seems to have a superpower to destroy phones from the inside out, I need to be able to get back up and running every time I warranty out a phone. I still utilize Google Drive because my …
    Incentivized
    Key User Insights
    Would buy again
    99%
    Would buy again
    120 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    114 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    117 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    81 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    93 Answers
    No answers on this topic
    No answers on this topic
    Features
    Google DriveZimbraVerizon Cloud Portfolio
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Drive and Zimbra by Synacor and Verizon Cloud
    Feature
    Google Drive
    8.4
    221 Ratings
    0% above category average
    Zimbra by Synacor
    5.5
    10 Ratings
    38% below category average
    Verizon Cloud
    6.9
    2 Ratings
    19% below category average
    Versioning8.7195 Ratings5.19 Ratings00 Ratings
    Video files7.7190 Ratings1.29 Ratings7.42 Ratings
    Audio files8.3184 Ratings1.29 Ratings5.62 Ratings
    Document collaboration9.0218 Ratings5.19 Ratings00 Ratings
    Access control8.0216 Ratings8.75 Ratings00 Ratings
    File search8.1220 Ratings00 Ratings6.72 Ratings
    Device sync8.9205 Ratings6.64 Ratings8.02 Ratings
    Advanced security features00 Ratings9.76 Ratings00 Ratings
    Integrates with Google Drive00 Ratings6.62 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Google Drive and Zimbra by Synacor and Verizon Cloud
    Feature
    Google Drive
    8.5
    215 Ratings
    2% below category average
    Zimbra by Synacor
    -
    Ratings
    Verizon Cloud
    6.8
    2 Ratings
    24% below category average
    User and role management9.0202 Ratings00 Ratings7.02 Ratings
    File organization8.0213 Ratings00 Ratings7.02 Ratings
    Device management8.799 Ratings00 Ratings6.32 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Google Drive and Zimbra by Synacor and Verizon Cloud
    Feature
    Google Drive
    8.9
    214 Ratings
    3% above category average
    Zimbra by Synacor
    -
    Ratings
    Verizon Cloud
    7.4
    2 Ratings
    16% below category average
    Performance9.2212 Ratings00 Ratings7.72 Ratings
    Reliability9.0214 Ratings00 Ratings7.02 Ratings
    Storage Reports8.587 Ratings00 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Google Drive and Zimbra by Synacor and Verizon Cloud
    Feature
    Google Drive
    -
    Ratings
    Zimbra by Synacor
    9.0
    6 Ratings
    15% above category average
    Verizon Cloud
    -
    Ratings
    Task Management00 Ratings9.86 Ratings00 Ratings
    Gantt Charts00 Ratings8.13 Ratings00 Ratings
    Scheduling00 Ratings9.85 Ratings00 Ratings
    Workflow Automation00 Ratings7.23 Ratings00 Ratings
    Mobile Access00 Ratings9.76 Ratings00 Ratings
    Search00 Ratings9.86 Ratings00 Ratings
    Visual planning tools00 Ratings8.53 Ratings00 Ratings
    Communication
    Comparison of Communication features of Google Drive and Zimbra by Synacor and Verizon Cloud
    Feature
    Google Drive
    -
    Ratings
    Zimbra by Synacor
    6.6
    9 Ratings
    19% below category average
    Verizon Cloud
    -
    Ratings
    Chat00 Ratings7.07 Ratings00 Ratings
    Notifications00 Ratings5.18 Ratings00 Ratings
    Discussions00 Ratings2.07 Ratings00 Ratings
    Surveys00 Ratings7.72 Ratings00 Ratings
    Internal knowledgebase00 Ratings7.73 Ratings00 Ratings
    Integrates with GoToMeeting00 Ratings7.63 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.04 Ratings00 Ratings
    Integrates with Outlook00 Ratings7.53 Ratings00 Ratings
    Best Alternatives
    Google DriveZimbraVerizon Cloud Portfolio
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Flock
    Score9.5 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Troop Messenger
    Score9.8 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Google DriveZimbraVerizon Cloud Portfolio
    Likelihood to Recommend
    8.5
    (224 ratings)
    8.0
    (10 ratings)
    7.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (6 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (54 ratings)
    7.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (7 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (49 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (3 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Google DriveZimbraVerizon Cloud Portfolio
    Likelihood to Recommend
    Google
    It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
    Read full review
    Synacor
    Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    I think this service works very well for me, but I have been a Verizon customer for almost 15 years. If you are someone who hops carriers it may not be the best fit. I also like that you can easily use it with all of your employees regardless if they prefer Android or Apple phones. (Whereas using Apple's or Google's services may not work seamlessly for all phones.) I think it still has room for improvement, and sometimes I worry about the longevity of utilization due to the nature of cell phone carriers constantly changing prices, plans, and every option under the sun to make a buck that we could be very screwed in the future if Verizon does something stupid (because historically, they all have)
    Incentivized
    Read full review
    Pros
    Google
    • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
    • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
    • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
    Incentivized
    Read full review
    Synacor
    • Filter emails with specific information required.
    • Very good storage capacity.
    • Has a mobile version and another web.
    • It has a friendly and modern graphic interface.
    • It is compatible with all operating systems.
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • Auto-Sync of files or contacts to the cloud that are chosen to be auto-synced.
    • Has the ability to turn off auto-sync and allow only manual sync.
    • Stores files and contacts in the cloud for later recovery in case of a data loss.
    Incentivized
    Read full review
    Cons
    Google
    • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
    • Could be more robust and flexible as far as assigning restrictions.
    • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
    Incentivized
    Read full review
    Synacor
    • Zimbra's mobile application leaves much to be desired; it is its weakest point.
    • This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
    • Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
    • The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
    • Zimbra lacks a robust integrated chat system, which its competitors offer.
    • It lacks AI integration.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • The home screen shows a little bit of everything, but being a control freak, I would like to be able to customize it. (Granted, it would most likely have most of the same elements, but, for example, I don't need photos scrolling across the top. I'd rather have buttons like quick links to jump directly to what I want or to see a further bird's eye view of the content.
    • I like receiving notifications that a back-up is complete, but I would like to be able to set what other notifications are and aren't allowed to push to my phone.
    • I have set Verizon Cloud to back up on wifi OR using the data network. But if you are using wifi while doing a content restore and you lose that connection, either by leaving the building or the local wifi dropping out momentarily, the entire content restore will stop and need to be restarted. This can be very frustrating.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.
    Read full review
    Synacor
    No answers on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Usability
    Google
    It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
    Incentivized
    Read full review
    Synacor
    The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Reliability and Availability
    Google
    Always available
    Incentivized
    Read full review
    Synacor
    No answers on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Performance
    Google
    The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
    Incentivized
    Read full review
    Synacor
    No answers on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Support Rating
    Google
    It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
    Read full review
    Synacor
    No answers on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    In-Person Training
    Google
    The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
    Incentivized
    Read full review
    Synacor
    No answers on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Implementation Rating
    Google
    It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
    Read full review
    Synacor
    Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Alternatives Considered
    Google
    In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
    Read full review
    Synacor
    Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    All of the others provide more free storage. Verizon should out best or at least equal the best when you are already a Verizon data subscriber. It seems that by not doing this that they want to "nickle-and-dime" their already loyal customer base
    Incentivized
    Read full review
    Scalability
    Google
    I have always been able to access
    Incentivized
    Read full review
    Synacor
    No answers on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Return on Investment
    Google
    • It has given our operation remote capabilities
    • Easier to access and understand client's need through collaborative enviroment
    • availability to digital resources fast and easy
    • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
    • our operation became easier for new staff to get onboard: small learning curve to use it
    Read full review
    Synacor
    • Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
    • Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
    • The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • Thus far is has been a positive experience, and has saved a lot of man hours of both employees who replaced their phones to the IT department trying to help them put everything back no longer needs to go through a lengthy process.
    • The cost of this option is a bit higher than I'd like. I think Verizon is a little too proud of a product that every company is now starting to offer.
    • There is a free version with limited space, so at least trying it out to see how it will fit with your needs isn't much of a risk.
    Incentivized
    Read full review
    ScreenShots

    Google Drive Screenshots

    Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives

    Zimbra Screenshots

    Product screenshotProduct screenshotProduct screenshot