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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Hangouts (Classic)

    Score8.3 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A

    Saba Cloud (legacy)

    Score8.4 out of 10
    Enterprise companies (1,001+ employees)
    Saba Cloud was a talent management suite that included performance management, succession planning, learning management, planning, and recruiting.N/A
    Pricing
    Google Hangouts (Classic)Saba Cloud (legacy)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Hangouts (Classic)Saba Cloud (legacy)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google Hangouts (Classic)Saba Cloud (legacy)
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    44 Answers
    88%
    Would buy again
    21 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    46 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    47 Answers
    96%
    Happy with the feature set
    23 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    31 Answers
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    41 Answers
    89%
    Implementation went as expected
    17 Answers
    Features
    Google Hangouts (Classic)Saba Cloud (legacy)
    Cloud PBX
    Comparison of Cloud PBX features of Google Hangouts (Classic) and Saba Cloud (legacy)
    Feature
    Google Hangouts (Classic)
    6.3
    57 Ratings
    23% below category average
    Saba Cloud (legacy)
    -
    Ratings
    Hosted PBX6.915 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)7.725 Ratings00 Ratings
    User templates5.022 Ratings00 Ratings
    Call reports9.034 Ratings00 Ratings
    Directory of employee names3.045 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Hangouts (Classic) and Saba Cloud (legacy)
    Feature
    Google Hangouts (Classic)
    8.0
    66 Ratings
    3% below category average
    Saba Cloud (legacy)
    -
    Ratings
    Answering rules8.033 Ratings00 Ratings
    Call recording7.937 Ratings00 Ratings
    Call park7.018 Ratings00 Ratings
    Call screening9.036 Ratings00 Ratings
    Message alerts8.058 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Hangouts (Classic) and Saba Cloud (legacy)
    Feature
    Google Hangouts (Classic)
    8.6
    84 Ratings
    8% above category average
    Saba Cloud (legacy)
    -
    Ratings
    Video conferencing9.079 Ratings00 Ratings
    Audio conferencing9.079 Ratings00 Ratings
    Video screen sharing7.148 Ratings00 Ratings
    Instant messaging9.052 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Hangouts (Classic) and Saba Cloud (legacy)
    Feature
    Google Hangouts (Classic)
    8.0
    85 Ratings
    2% above category average
    Saba Cloud (legacy)
    -
    Ratings
    Mobile app for iOS8.173 Ratings00 Ratings
    Mobile app for Android8.071 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of Google Hangouts (Classic) and Saba Cloud (legacy)
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Saba Cloud (legacy)
    7.9
    24 Ratings
    8% above category average
    New hire portal00 Ratings7.511 Ratings
    Manager tracking tools00 Ratings8.019 Ratings
    Compliance tracking and reporting00 Ratings8.223 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Google Hangouts (Classic) and Saba Cloud (legacy)
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Saba Cloud (legacy)
    7.7
    26 Ratings
    5% above category average
    Corporate goal setting00 Ratings8.224 Ratings
    Subordinate goal setting00 Ratings7.025 Ratings
    Individual goal setting00 Ratings8.026 Ratings
    Line-of sight-visibility00 Ratings8.525 Ratings
    Performance tracking00 Ratings7.025 Ratings
    Performance Management
    Comparison of Performance Management features of Google Hangouts (Classic) and Saba Cloud (legacy)
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Saba Cloud (legacy)
    7.2
    28 Ratings
    5% above category average
    Performance plans00 Ratings8.022 Ratings
    Plan weighting00 Ratings6.514 Ratings
    Manager note taking00 Ratings7.016 Ratings
    Performance improvement plans00 Ratings7.218 Ratings
    Review status tracking00 Ratings7.919 Ratings
    Rater nomination workflow00 Ratings7.415 Ratings
    Review reminders00 Ratings8.018 Ratings
    Workflow restrictions00 Ratings6.414 Ratings
    Multiple review frequency00 Ratings7.016 Ratings
    Reporting00 Ratings7.027 Ratings
    Succession Planning
    Comparison of Succession Planning features of Google Hangouts (Classic) and Saba Cloud (legacy)
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Saba Cloud (legacy)
    7.5
    14 Ratings
    10% above category average
    Create succession plans/pools00 Ratings8.013 Ratings
    Candidate ranking00 Ratings7.312 Ratings
    Candidate search00 Ratings7.412 Ratings
    Candidate development00 Ratings7.313 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Google Hangouts (Classic) and Saba Cloud (legacy)
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Saba Cloud (legacy)
    8.6
    8 Ratings
    19% above category average
    Job Requisition Management00 Ratings7.75 Ratings
    Company Website Posting00 Ratings8.35 Ratings
    Publish to Social Media00 Ratings8.54 Ratings
    Job Search Site Posting00 Ratings7.04 Ratings
    Customized Application Form00 Ratings8.34 Ratings
    Resume Management00 Ratings7.64 Ratings
    Duplicate Candidate Prevention00 Ratings9.15 Ratings
    Candidate Search00 Ratings8.55 Ratings
    Applicant Tracking00 Ratings9.25 Ratings
    Collaboration00 Ratings9.15 Ratings
    Email Templates00 Ratings9.26 Ratings
    User Permissions00 Ratings9.15 Ratings
    Notifications and Alerts00 Ratings9.17 Ratings
    Reporting00 Ratings9.28 Ratings
    Learning Management
    Comparison of Learning Management features of Google Hangouts (Classic) and Saba Cloud (legacy)
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Saba Cloud (legacy)
    8.9
    31 Ratings
    24% above category average
    Course authoring00 Ratings9.024 Ratings
    Course catalog or library00 Ratings9.030 Ratings
    Player/Portal00 Ratings8.628 Ratings
    Learning content00 Ratings9.029 Ratings
    Mobile friendly00 Ratings8.025 Ratings
    Progress tracking & certifications00 Ratings9.630 Ratings
    Assignments00 Ratings9.629 Ratings
    Compliance management00 Ratings9.030 Ratings
    Learning administration00 Ratings8.830 Ratings
    Learning reporting & analytics00 Ratings8.830 Ratings
    Social learning00 Ratings8.021 Ratings
    Best Alternatives
    Google Hangouts (Classic)Saba Cloud (legacy)
    Small Businesses
    CallFire
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    SumTotal (legacy)
    Score7.9 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Cornerstone Galaxy
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Hangouts (Classic)Saba Cloud (legacy)
    Likelihood to Recommend
    8.0
    (91 ratings)
    9.0
    (50 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    4.5
    (5 ratings)
    Usability
    8.0
    (7 ratings)
    7.8
    (11 ratings)
    Support Rating
    8.0
    (36 ratings)
    8.3
    (16 ratings)
    Implementation Rating
    -
    (0 ratings)
    4.5
    (2 ratings)
    User Testimonials
    Google Hangouts (Classic)Saba Cloud (legacy)
    Likelihood to Recommend
    Discontinued Products
    Had I completed this review a couple years ago, I would have given a rating of 9 or 10 as Hangouts (Classic) is an excellent product. However, now that Google Chat has succeeded Hangouts, I would not recommend that any new users begin using it where other more modern options are available. Android users who want an internet based instant messaging that also supports calling and video calling could benefit from using Hangouts (Classic) as Google Chat requires the user to also have Google Meet installed to make video calls and there is no voice only calling option.
    Incentivized
    Read full review
    Discontinued Products
    Our organization uses Saba Cloud primarily to manage all types of learning systems or staff training empirically. In addition, it provides us with a quick test-based follow-up to the trainees. We use Saba Cloud to train our clientele in a professional manner with respect to our worldwide online service. With this tool we are able to enhance the customer experience with the organization. Similarly, our organization uses Saba Cloud to monitor the performance and effectiveness of our employees and customers after having access to all the information provided by the application to subsequently make learning and development reports.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
    • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
    • Google Hangouts (Classic) is much easier to use than its competitors.
    • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
    Incentivized
    Read full review
    Discontinued Products
    • Skills Management - Saba has allowed us to set specific expectations for employees based upon their role, and this has clarified the skill requirements for employees.
    • Goal Management - With Saba, managers can easily create goals aligned up to senior leadership, and then work with their direct reports to create supporting goals.
    • Learning Management - Using Saba's built-in Smart Lists, assigning compliance training is a simple process that used to be a challenge in our former LMS.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
    • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
    • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
    Incentivized
    Read full review
    Discontinued Products
    • Saba continues to improve their reporting and analytics. While it is much improved over previous versions, it can be improved.
    • Release Notes for system updates need to be delivered to admins farther in advance of the update in order to prepare properly.
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    Discontinued Products
    Typically customers that acquire a Saba solution rarely move away. There are reasons and "legends" behind this. The investment is significant. Time and money are required to make the engine go smoothly. But once it runs at full capacity, it doesn't stop! Professional Services are extremely competent and able to close implementation gaps quickly.
    Read full review
    Usability
    Discontinued Products
    The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
    Incentivized
    Read full review
    Discontinued Products
    As someone who creates classes and is also a learning administrator in the system, I have run into some issues with the system's capabilities for my needs. I am not a fan of having to use Adobe Captivate to download a PowerPoint presentation into the system, as my training sessions are much more than a glorified PowerPoint. Our organization has yet to turn on Saba Meetings, which may help with these limitations.
    Read full review
    Support Rating
    Discontinued Products
    Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
    Incentivized
    Read full review
    Discontinued Products
    For the times that we have used the support provided by Saba, it has been a very pleasurable experience for our department. Part of our package with Saba includes a specified number of hours of "training" time with Saba. During these meetings, we have shared our desires of the product and the support personnel have either shown us how to accomplish our task or they have taken our requests to their developers to look at future enhancements. Overall, very pleased with the support.
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Discontinued Products
    Was not involved with integration.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also the liability. It doesn’t have a great integration story with other corporate tools, but [it doesn’t have to] if you aren’t looking for that. All in all, it’s as helpful and ubiquitous as a public payphone…without the pay…and with a video capability.
    Incentivized
    Read full review
    Discontinued Products
    We had extensive reviews with a plan of what we needed and must have out of the system, including custom learning paths and tracking inside our HRIS system to grant permissions and positions based on completed learning certifications and courses. We weighed each option and chose based on the one that met the most of the must-haves.
    Read full review
    Return on Investment
    Discontinued Products
    • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
    Incentivized
    Read full review
    Discontinued Products
    • This may seem small but with 90% of our workforce not at our main facility just the fact that since July 1, 2021, we have had over 18,956 compliance-related training completed by our staff. Do the math the ROI is wonderful.
    Incentivized
    Read full review
    ScreenShots

    Saba Cloud (legacy) Screenshots

    Screenshot of The Intelligent Mentor in Action - RecommendationsScreenshot of Learning PlanScreenshot of Informal LearningScreenshot of Performance Check-insScreenshot of Succession Talent DashboardScreenshot of Organizational Planning