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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Hangouts (Classic)

    Score8.3 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A

    Whova

    Score9.6 out of 10
    N/AWhova, headquartered in San Diego, provides what they describe as Intelligent Event Technology Solutions by creating authentic audience participation and engagement and simplifying the entire event process from planning to registration, networking, and follow-up. Whova's mobile engagement apps support both on-location events and virtual events.N/A
    Pricing
    Google Hangouts (Classic)Whova
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Hangouts (Classic)Whova
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Whova offers discounts for multi-event packages.
    More Pricing Information
    Community Pulse
    Google Hangouts (Classic)Whova
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Whova
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    44 Answers
    93%
    Would buy again
    256 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    46 Answers
    99%
    Delivers good value for the price
    98 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    47 Answers
    99%
    Happy with the feature set
    272 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    31 Answers
    93%
    Lived up to sales and marketing promises
    62 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    41 Answers
    96%
    Implementation went as expected
    85 Answers
    Features
    Google Hangouts (Classic)Whova
    Cloud PBX
    Comparison of Cloud PBX features of Google Hangouts (Classic) and Whova
    Feature
    Google Hangouts (Classic)
    6.3
    57 Ratings
    23% below category average
    Whova
    -
    Ratings
    Hosted PBX6.915 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)7.725 Ratings00 Ratings
    User templates5.022 Ratings00 Ratings
    Call reports9.034 Ratings00 Ratings
    Directory of employee names3.045 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Hangouts (Classic) and Whova
    Feature
    Google Hangouts (Classic)
    8.0
    66 Ratings
    3% below category average
    Whova
    -
    Ratings
    Answering rules8.033 Ratings00 Ratings
    Call recording7.937 Ratings00 Ratings
    Call park7.018 Ratings00 Ratings
    Call screening9.036 Ratings00 Ratings
    Message alerts8.058 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Hangouts (Classic) and Whova
    Feature
    Google Hangouts (Classic)
    8.6
    84 Ratings
    8% above category average
    Whova
    -
    Ratings
    Video conferencing9.079 Ratings00 Ratings
    Audio conferencing9.079 Ratings00 Ratings
    Video screen sharing7.148 Ratings00 Ratings
    Instant messaging9.052 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Hangouts (Classic) and Whova
    Feature
    Google Hangouts (Classic)
    8.0
    85 Ratings
    2% above category average
    Whova
    -
    Ratings
    Mobile app for iOS8.173 Ratings00 Ratings
    Mobile app for Android8.071 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Google Hangouts (Classic) and Whova
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Whova
    8.4
    71 Ratings
    3% below category average
    Responsive Design for Web Access00 Ratings7.756 Ratings
    Mobile Application00 Ratings9.070 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.559 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Google Hangouts (Classic) and Whova
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Whova
    8.2
    68 Ratings
    2% below category average
    Calendar integration00 Ratings8.650 Ratings
    Meeting initiation00 Ratings8.651 Ratings
    Integrates with social media00 Ratings8.449 Ratings
    Record meetings / events00 Ratings7.131 Ratings
    Slideshows00 Ratings8.236 Ratings
    Event registration00 Ratings8.755 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Google Hangouts (Classic) and Whova
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Whova
    8.2
    65 Ratings
    2% below category average
    Live chat00 Ratings7.639 Ratings
    Audience polling00 Ratings8.754 Ratings
    Q&A00 Ratings8.261 Ratings
    Online Events Security
    Comparison of Online Events Security features of Google Hangouts (Classic) and Whova
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Whova
    8.8
    42 Ratings
    3% above category average
    User authentication00 Ratings8.939 Ratings
    Participant roles & permissions00 Ratings8.836 Ratings
    Confidential attendee list00 Ratings8.630 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Google Hangouts (Classic) and Whova
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Whova
    6.9
    46 Ratings
    20% below category average
    Branding options00 Ratings7.036 Ratings
    Integration to Marketing Automation00 Ratings7.230 Ratings
    Attendee list export00 Ratings6.637 Ratings
    Virtual Event
    Comparison of Virtual Event features of Google Hangouts (Classic) and Whova
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Whova
    8.2
    82 Ratings
    2% above category average
    Registration, RSVP, and ticketing00 Ratings8.863 Ratings
    Email marketing00 Ratings7.649 Ratings
    Livestreaming00 Ratings7.932 Ratings
    Audience engagement00 Ratings8.871 Ratings
    Event recording00 Ratings8.132 Ratings
    Virtual booths00 Ratings7.023 Ratings
    Networking00 Ratings8.976 Ratings
    Event analytics00 Ratings8.944 Ratings
    Best Alternatives
    Google Hangouts (Classic)Whova
    Small Businesses
    CallFire
    Score9.7 out of 10
    Cvent Event Management
    Score9 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Splash
    Score7.7 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Webex Events (formerly Socio)
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Hangouts (Classic)Whova
    Likelihood to Recommend
    8.0
    (91 ratings)
    9.6
    (276 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.1
    (4 ratings)
    Usability
    8.0
    (7 ratings)
    9.6
    (40 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.0
    (36 ratings)
    7.4
    (95 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.1
    (62 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Google Hangouts (Classic)Whova
    Likelihood to Recommend
    Discontinued Products
    Had I completed this review a couple years ago, I would have given a rating of 9 or 10 as Hangouts (Classic) is an excellent product. However, now that Google Chat has succeeded Hangouts, I would not recommend that any new users begin using it where other more modern options are available. Android users who want an internet based instant messaging that also supports calling and video calling could benefit from using Hangouts (Classic) as Google Chat requires the user to also have Google Meet installed to make video calls and there is no voice only calling option.
    Incentivized
    Read full review
    Whova
    I think it works really well as a way to organize yourself while at a conference. As well, to network with said attendees I found it very valuable to remember names. Having an automatic rolodex with everyone I met and ensure I had their info to connect later
    Read full review
    Pros
    Discontinued Products
    • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
    • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
    • Google Hangouts (Classic) is much easier to use than its competitors.
    • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
    Incentivized
    Read full review
    Whova
    • facilitated the sharing of research, perspectives, and resources on topics of interest
    • enabled easier connection to new and existing relationships with conference delegates and speakers
    • allowed me to catch up on content I missed due to time conflicts for concurrent sessions
    Read full review
    Cons
    Discontinued Products
    • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
    • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
    • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
    Incentivized
    Read full review
    Whova
    • Literature and pictures uploaded but no easy way to download the collection.
    • No easy way to access information after the period after the conference ended.
    • No easy way to access the list of participants and contact information - could be pdf'd.
    • There was a little connectivity issues but not much.
    • Some of the meetings were scheduled while we slept.
    • The cost of using Whova for small meetings.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    Whova
    We already registered with Whova for our 2024 event and we will continue to use Whova for the foreseeable future as long as the price doesn't rise too high. It was a bit of a shock to see the difference between last year's price and this year's price - nearly 2k increase! We were able to negotiate, thankfully, to lower the price.
    Read full review
    Usability
    Discontinued Products
    The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
    Incentivized
    Read full review
    Whova
    Most of Whova's functions are intuitive and you can self-teach about 80% of it with ease. I really was impressive with the messaging, follow up meet-up capabilities and sharing of contact information. My only few concerns were about the lack of an archive or back up, [perhaps cloud-based?] of the meeting room and round-table's presentations
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Whova
    We had no availability issues!
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Whova
    We had no performance issues with our event delivery. We did have some meet-ups that had some glitches for some attendees, but I believe they were quickly resolved and were more on the part of user error than anything. Once they got the hang of it, their meet-ups went more smoothly.
    Read full review
    Support Rating
    Discontinued Products
    Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
    Incentivized
    Read full review
    Whova
    I only had a single issue regarding a photograph that was handled immediately and a colleague somehow ended up with two profiles which was also handled right away. Those two instances are all I have to go by. Other than that it was smooth but I did have ample information regarding who to contact if I experienced an issue
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Whova
    I found Whova to be similar to many social media apps that I already use. It was easy to navigate. This was my second experience using Whova in my presenter role. I liked the icebreaker section to connect with other participants before the event started. I look forward to next year’s event.
    Read full review
    Alternatives Considered
    Discontinued Products
    Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also the liability. It doesn’t have a great integration story with other corporate tools, but [it doesn’t have to] if you aren’t looking for that. All in all, it’s as helpful and ubiquitous as a public payphone…without the pay…and with a video capability.
    Incentivized
    Read full review
    Whova
    We selected Whova for price, and ease of use. We would have chosen GoToWebinar but they did not have as many options for sponsor recognition. We will most likely use Event Rebels in the future for our needs. Tracking time and sessions viewed is a must for our industry as attendees rely on us to earn CEs to renew their licensing.
    Read full review
    Contract Terms and Pricing Model
    Discontinued Products
    No answers on this topic
    Whova
    I especially liked the ease of communication, the ability to ask hard questions easily, and afterward the ability to survey all participants to see what we (and/or Whova) could do better going forward.
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    Whova
    Everyone on our team had their assigned tasks to complete in Whova on a weekly basis and did so with ease and confidence.
    Read full review
    Return on Investment
    Discontinued Products
    • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
    Incentivized
    Read full review
    Whova
    • Whova made our virtual and hybrid events possible! Our virtual attendees loved the ability to interact and engage with each other, the exhibitors, the speakers and organizers of the event. It also allowed our in-person attendees to do the same, and navigate the conference on-site.
    • Whova made organizing the conference possible for our small staffed organization! We only have 1.25 FTEs and were able to pull off a hybrid conference in 2022. It wouldn’t have been possible without Whova!
    Incentivized
    Read full review
    ScreenShots

    Whova Screenshots

    Screenshot of the Mobile Event AppScreenshot of Sponsor & Exhibitor Tools