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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Sheets

    Score8.9 out of 10
    N/AGoogle Sheets is the spreadsheet app available on Google Workspace, or standalone, with a free plan for personal use and accessible via mobile apps for iOS and Android.N/A

    Maximizer CRM

    Score8.6 out of 10
    N/AMaximizer CRM is a customer relationship management (CRM) software built to maximize sales leads and calls.

    $29

    Per User / Month

    Pricing
    Google SheetsMaximizer CRM
    Editions & Modules
    No answers on this topic
    Small Office
    $29
    Per User / Month
    Business Plus
    $49
    Per User / Month
    Business Plus
    $49
    Per User / Month
    Insights
    $89
    Per User / Month
    Insights
    $89
    Per User / Month
    Offerings
    Pricing Offerings
    Google SheetsMaximizer CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$29 per user/Month
    Additional Details—All pricing in USD. Monthly no contract subscription option available.
    More Pricing Information
    Community Pulse
    Google SheetsMaximizer CRM
    Considered Both Products
    Google
    No answer on this topic
    Maximizer Services, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    90 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    86 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    89 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    49 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    60 Answers
    No answers on this topic
    Features
    Google SheetsMaximizer CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Google Sheets and Maximizer CRM
    Feature
    Google Sheets
    -
    Ratings
    Maximizer CRM
    1.8
    5 Ratings
    125% below category average
    Customer data management / contact management00 Ratings1.15 Ratings
    Workflow management00 Ratings1.14 Ratings
    Territory management00 Ratings1.14 Ratings
    Opportunity management00 Ratings1.15 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings1.14 Ratings
    Contract management00 Ratings3.14 Ratings
    Quote & order management00 Ratings1.13 Ratings
    Interaction tracking00 Ratings4.05 Ratings
    Channel / partner relationship management00 Ratings2.15 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Google Sheets and Maximizer CRM
    Feature
    Google Sheets
    -
    Ratings
    Maximizer CRM
    1.1
    4 Ratings
    150% below category average
    Case management00 Ratings1.14 Ratings
    Call center management00 Ratings1.13 Ratings
    Help desk management00 Ratings1.13 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Google Sheets and Maximizer CRM
    Feature
    Google Sheets
    -
    Ratings
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Lead management00 Ratings1.15 Ratings
    Email marketing00 Ratings1.15 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Google Sheets and Maximizer CRM
    Feature
    Google Sheets
    -
    Ratings
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Task management00 Ratings1.15 Ratings
    Billing and invoicing management00 Ratings1.13 Ratings
    Reporting00 Ratings1.14 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Google Sheets and Maximizer CRM
    Feature
    Google Sheets
    -
    Ratings
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Forecasting00 Ratings1.15 Ratings
    Pipeline visualization00 Ratings1.15 Ratings
    Customizable reports00 Ratings1.15 Ratings
    Customization
    Comparison of Customization features of Google Sheets and Maximizer CRM
    Feature
    Google Sheets
    -
    Ratings
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Custom fields00 Ratings1.15 Ratings
    Custom objects00 Ratings1.04 Ratings
    Scripting environment00 Ratings1.15 Ratings
    API for custom integration00 Ratings1.15 Ratings
    Security
    Comparison of Security features of Google Sheets and Maximizer CRM
    Feature
    Google Sheets
    -
    Ratings
    Maximizer CRM
    1.1
    5 Ratings
    154% below category average
    Single sign-on capability00 Ratings1.13 Ratings
    Role-based user permissions00 Ratings1.14 Ratings
    Social CRM
    Comparison of Social CRM features of Google Sheets and Maximizer CRM
    Feature
    Google Sheets
    -
    Ratings
    Maximizer CRM
    1.1
    3 Ratings
    149% below category average
    Social data00 Ratings1.13 Ratings
    Social engagement00 Ratings1.13 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Google Sheets and Maximizer CRM
    Feature
    Google Sheets
    -
    Ratings
    Maximizer CRM
    1.0
    5 Ratings
    153% below category average
    Marketing automation00 Ratings1.05 Ratings
    Compensation management00 Ratings1.04 Ratings
    Platform
    Comparison of Platform features of Google Sheets and Maximizer CRM
    Feature
    Google Sheets
    -
    Ratings
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Mobile access00 Ratings1.15 Ratings
    Best Alternatives
    Google SheetsMaximizer CRM
    Small Businesses
    Stackby
    Score8.8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Microsoft Excel
    Score9 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft Excel
    Score9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google SheetsMaximizer CRM
    Likelihood to Recommend
    9.1
    (93 ratings)
    1.1
    (5 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    10.0
    (1 ratings)
    Usability
    8.7
    (55 ratings)
    1.0
    (1 ratings)
    Availability
    9.5
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.5
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    1.0
    (2 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.8
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google SheetsMaximizer CRM
    Likelihood to Recommend
    Google
    Google Sheets is well suited in two main areas: is free to use and you don't need to buy a license to use it, comparing to the most direct competitors ; collaboration is in my opinion the best advantage, with multiple people working together and seeing others working in real time. It's less appropriate in low connectivity environments (offline capabilities)
    Read full review
    Maximizer Services, Inc.
    It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet [I think they] aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion. The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...” No customer wants to hear that. [I feel] they tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...” Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund. When I went through their main website again after my experience with Maximizer, I [felt] that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth [in my experience]. This maybe would have been a good CRM in say, 1999. [I think] it’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.
    Read full review
    Pros
    Google
    • Collaborative planning : In the initial phase of project, Team leads and architects create a permission matrix along with the naming convention simultaneously, seeing who is editing / adding the details in real-time.
    • Cost tracking : We use this tool to track cloud resource usage monthly costs, so that we can analyse it and send out comms for high cost based resources. By storing cost data here, it's easy for use to store data of last couple of years.
    • Flexible documentation : For change logging of different scenarios we would need different / ad-hoc columns to be added on the fly, which makes using this tool much simpler then reputed third party tools.
    Incentivized
    Read full review
    Maximizer Services, Inc.
    • Shared Calendar
    • Customer Service cases
    • Common database of customer information
    Incentivized
    Read full review
    Cons
    Google
    • Ease of use - I collaborate with a lot of folks on these and a lot of them have trouble using it.
    • Would love more live features; for example, being able to have cells react to other inputs (checkboxes, etc) with reactive formatting
    • More cross-usability with other Google products; it's hard to think of drawbacks honestly, this is a pretty seamless software.
    Incentivized
    Read full review
    Maximizer Services, Inc.
    • Handling large data. Maximizer needs to improve on this.
    • Add additional user-friendly shortcuts for the most frequently used functions in the web version.
    • There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    I am not involved in the purchase/selection process, but my organization is a Google shop, and Sheets meets most of our spreadsheet needs and works seamlessly with our other tools. I don't anticipate our switching anytime soon.
    Incentivized
    Read full review
    Maximizer Services, Inc.
    We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
    Incentivized
    Read full review
    Usability
    Google
    It can easily handle most uses and functions. It is only for very large datasets or advanced analysis that it either lacks the proper functions or performance begins to slow. Most employees who continue to use competitors' products do so out of preference, familiarity with the user interface, or other surface-level reasons.
    Incentivized
    Read full review
    Maximizer Services, Inc.
    The CRM didn’t have the capability I expected
    Read full review
    Reliability and Availability
    Google
    Like most Google products, Google Sheets rarely has outages or slowness, and when it does, connection is always momentarily restored. I can't recall a time when I've been unable to access Google Sheets but able to access other sites just fine. That said, errors aren't uncommon when handling large data volume. You know what they say about using spreadsheets as databases, but sometimes it's just the most convenient option, especially for smaller or one-off projects, and not being able to store large amounts of data hampers our ability to move quickly with scrappy prototypes or full solutions. It would be great if we could better integrate our data manipulation (Apps Script) with big data in the sheet.
    Incentivized
    Read full review
    Maximizer Services, Inc.
    No answers on this topic
    Performance
    Google
    Again, Google Sheets is no exception to Google's general high speed and reliability, but load times can be slow for larger amounts of data. I've used Sheets with Zapier and have used the Python API, and speed has never been an issue.
    Incentivized
    Read full review
    Maximizer Services, Inc.
    No answers on this topic
    Support Rating
    Google
    I have never contacted Google Sheets support, but Google Sheets makes it very easy to report an issue or suggest a feature from Sheets itself (Help > Help Sheets improve), and I've had mostly good experiences with support for other Google products.
    Incentivized
    Read full review
    Maximizer Services, Inc.
    The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    I have found that I can do almost everything I could have done in Microsoft Excel faster and easier in Google Sheets. We recommend Google Sheets in 99.9% of our use cases and feel it meets the needs of our workers very well. I am sure there are other spreadsheet creation programs out there, but because we are already in the Google environment, adopting Google Sheets in very easy.
    Incentivized
    Read full review
    Maximizer Services, Inc.
    We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    I'm not involved with the purchase, but I assume everything goes smoothly and that the pricing structure is predictable and reasonable. We do not get surprise fees.
    Incentivized
    Read full review
    Maximizer Services, Inc.
    No answers on this topic
    Scalability
    Google
    Google Sheets works very well with multiple users. It's convenient to see in real-time who is collaborating in a sheet, down to the specific cell that they're viewing/editing. Linking Sheets across departments is convenient with the IMPORTRANGE function.
    Incentivized
    Read full review
    Maximizer Services, Inc.
    No answers on this topic
    Return on Investment
    Google
    • Don't need to pay for windows 365 license as it is free
    • Has a positive impact since I am not cursing excel for annoying problems(I don't want the new Pivot table format, I want to use Classic and I don't want to expand/collapse arrows. "x$#%")
    • [Haven't] looked at return on investment on work, but has "simplified" for basic and medium spreadsheets.
    Incentivized
    Read full review
    Maximizer Services, Inc.
    • It allows us to maximize our service billing
    • It is easy to generate service quotes
    • It is easy to follow up on leads.
    Incentivized
    Read full review
    ScreenShots

    Maximizer CRM Screenshots

    Screenshot of Maximizer CRM Logo