Google Surveys vs. OpenText LiquidOffice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Surveys
Scoreย 7.6ย outย ofย 10
N/A
Google Surveys is an app for custom surveys, and is part of Google Apps for Work. The insights from audience targeted surveys can be expressed in instant, easy-to-digest graphs and charts help you make sense of the survey data. Surveys natively integrates with other solutions, allowing you to use data from one product while working in another. Survey responses from real people can be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives.
$10
per completed survey
OpenText LiquidOffice
Scoreย 7.0ย outย ofย 10
N/A
OpenText offers LiquidOffice as a solution for users to create, publish and process forms using with their forms automation solution to help capture and validate actionable customer data, automate line of business workflows and enhance existing application ecosystems.N/A
Pricing
Google SurveysOpenText LiquidOffice
Editions & Modules
Surveys
10ยข
per completed survey
No answers on this topic
Offerings
Pricing Offerings
Google SurveysOpenText LiquidOffice
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Detailsโ€”โ€”
More Pricing Information
Community Pulse
Google SurveysOpenText LiquidOffice
Top Pros
Top Cons
Features
Google SurveysOpenText LiquidOffice
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Google Surveys
7.5
13 Ratings
4% below category average
OpenText LiquidOffice
7.3
3 Ratings
7% below category average
Survey templates7.013 Ratings7.33 Ratings
Themes7.811 Ratings7.73 Ratings
Custom logo/branding7.710 Ratings7.03 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Google Surveys
8.0
13 Ratings
7% below category average
OpenText LiquidOffice
7.1
3 Ratings
19% below category average
Changes to live survey7.913 Ratings7.03 Ratings
Question design help7.310 Ratings7.33 Ratings
Multiple question types8.713 Ratings7.03 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Google Surveys
8.3
12 Ratings
0% below category average
OpenText LiquidOffice
7.7
3 Ratings
8% below category average
Survey logic flexibility8.312 Ratings7.73 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Google Surveys
8.5
13 Ratings
3% above category average
OpenText LiquidOffice
6.2
3 Ratings
28% below category average
Response tracking8.613 Ratings5.73 Ratings
Data export8.512 Ratings7.03 Ratings
Standard reports8.911 Ratings6.13 Ratings
Custom reports7.79 Ratings6.43 Ratings
Analytics8.711 Ratings5.73 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Google Surveys
8.1
13 Ratings
3% below category average
OpenText LiquidOffice
6.2
3 Ratings
30% below category average
Access controls8.412 Ratings5.43 Ratings
Compliance7.910 Ratings7.03 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Google Surveys
7.9
10 Ratings
2% below category average
OpenText LiquidOffice
4.9
3 Ratings
49% below category average
Vendor-offered crowdsourcing8.37 Ratings4.02 Ratings
Respondent restrictions7.59 Ratings5.73 Ratings
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User Ratings
Google SurveysOpenText LiquidOffice
Likelihood to Recommend
8.8
(13 ratings)
7.0
(3 ratings)
Usability
9.0
(13 ratings)
7.7
(3 ratings)
Support Rating
7.5
(12 ratings)
7.4
(3 ratings)
User Testimonials
Google SurveysOpenText LiquidOffice
Likelihood to Recommend
Google
Google Surveys is perfect when trying to collaborate with co-workers and find a date & time that works best for them to get together, whether it's for a regular meeting, team photo session, celebratory dinner, or Christmas celebration. It's also great for getting feedback on proposed changes that would affect the team.
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OpenText
OpenText LiquidOffice would be most suitable if you engage or already use the large array of OpenText information management solutions; as integrations would be swift. From my experience LiquidOffice has been a successful investment to provide secure eForms from authenticated users. The PDF standalone forms are flexible enough to be opened on any browser or PDF viewer. It is a superb solution to collect and validate information from your audiences.
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Pros
Google
  • Measure the pulse of how our members are feeling (yes/no questions, multiple-choice questions).
  • Learn how students are doing with specific projects (textual-based questions, essay-type answers).
  • Run an election for board members (use of the "other" notation so that people can write in their own choices).
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OpenText
  • Form processes & routing - Makes it very easy at an enterprise level
  • Integration with 3rd party & external forms
  • Automation of forms with less coding making it useful for quick turnarounds
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Cons
Google
  • While it is very intuitive, there are many ways you can fine-tune your survey (such as word limits, counts, etc) and these are not always obvious where those settings are.
  • I would like to see some ways of changing the formatting (and maybe I just haven't explored that yet), ie: colors, set up on the screen.
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OpenText
  • Very old UI
  • Feels like an archaic system
  • Reporting isn't great
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Usability
Google
Relatively simple so that those who are less than familiar with computers can figure it out. User friendly and already embedded with other Google products. Receives an 8 because many features available with Google Surveys are also available with similar, free products on the internet today. Good, but not stellar.
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OpenText
It's easy to use from both ends; form creator and the one filling the surveys. It's easy to view the forms from all browsers with ease. It's also simple to use due to the drag and drop process modelling to configure forms in minutes with smooth scripting and integration capabilities.
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Support Rating
Google
This is by far the only area where I think that there is room for improvement because Google does not respond as fast as I would like them to. We live in a fast-paced world and this is probably the only area where Google can improve on and as a teacher, I find it challenging to wait for a day or two for a response when everything that I am doing in the Google Classroom is running instantly and with no breaks in between.
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OpenText
Not very good especially with its ever increasing feature set. It becomes a little clunky in the beginning. Although most of the features are easy to use, a basic tech support or training module could do wonders for the software
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Alternatives Considered
Google
I selected Google Surveys to create them because it was free and helped to improve our overall information and data. It was easy to build it into our systems and get the data. Other survey providers have offered a larger variety of options, which have helped even more - but the higher costs were not worth the extra money.
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OpenText
OpenText LiquidOffice's has a very simple to understand and relatively powerful form builder. The workflow designer is also very easy to pick up and requires users to have minimal training. OpenText Liquid Office does look a lot older than other products in its class though and I feel would benefit from a more fresh and modern design.
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Return on Investment
Google
  • Team members are more apt to respond quickly to a Google Survey request rather than a normal email - makes my job as an admin easier.
  • Easy to check on who hasn't responded - that way I only have to one-on-one follow up with select individuals instead of everyone.
  • You can customize the survey to your team's specific brand, which is especially handy if sent to those outside of our work sphere.
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OpenText
  • We collect authenticated data from our users and audiences to improve our services.
  • The surveys give us a better understanding of our markets.
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ScreenShots