Google Surveys vs. OpenText LiquidOffice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Surveys
Score 8.0 out of 10
N/A
Google Surveys is an app for custom surveys, and is part of Google Apps for Work. The insights from audience targeted surveys can be expressed in instant, easy-to-digest graphs and charts help you make sense of the survey data. Surveys natively integrates with other solutions, allowing you to use data from one product while working in another. Survey responses from real people can be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives.
$10
per completed survey
OpenText LiquidOffice
Score 7.0 out of 10
N/A
OpenText offers LiquidOffice as a solution for users to create, publish and process forms using with their forms automation solution to help capture and validate actionable customer data, automate line of business workflows and enhance existing application ecosystems.N/A
Pricing
Google SurveysOpenText LiquidOffice
Editions & Modules
Surveys
10¢
per completed survey
No answers on this topic
Offerings
Pricing Offerings
Google SurveysOpenText LiquidOffice
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google SurveysOpenText LiquidOffice
Features
Google SurveysOpenText LiquidOffice
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Google Surveys
7.6
17 Ratings
5% below category average
OpenText LiquidOffice
7.3
3 Ratings
9% below category average
Survey templates8.517 Ratings7.33 Ratings
Themes7.015 Ratings7.73 Ratings
Custom logo/branding7.214 Ratings7.03 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Google Surveys
8.2
16 Ratings
3% below category average
OpenText LiquidOffice
7.1
3 Ratings
17% below category average
Changes to live survey9.515 Ratings7.03 Ratings
Question design help7.813 Ratings7.43 Ratings
Multiple question types7.316 Ratings7.03 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Google Surveys
6.5
15 Ratings
24% below category average
OpenText LiquidOffice
7.7
3 Ratings
7% below category average
Survey logic flexibility6.515 Ratings7.73 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Google Surveys
7.5
16 Ratings
7% below category average
OpenText LiquidOffice
6.2
3 Ratings
26% below category average
Response tracking7.616 Ratings5.73 Ratings
Data export8.215 Ratings7.13 Ratings
Standard reports7.314 Ratings6.13 Ratings
Custom reports7.212 Ratings6.43 Ratings
Analytics7.414 Ratings5.73 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Google Surveys
8.0
16 Ratings
7% below category average
OpenText LiquidOffice
6.2
3 Ratings
32% below category average
Access controls7.715 Ratings5.43 Ratings
Compliance8.313 Ratings7.03 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Google Surveys
5.6
13 Ratings
36% below category average
OpenText LiquidOffice
4.9
3 Ratings
49% below category average
Vendor-offered crowdsourcing5.610 Ratings4.12 Ratings
Respondent restrictions5.612 Ratings5.73 Ratings
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User Ratings
Google SurveysOpenText LiquidOffice
Likelihood to Recommend
6.4
(16 ratings)
7.0
(3 ratings)
Usability
7.0
(14 ratings)
7.7
(3 ratings)
Support Rating
7.5
(12 ratings)
7.4
(3 ratings)
User Testimonials
Google SurveysOpenText LiquidOffice
Likelihood to Recommend
Google
Google Surveys is perfect when trying to collaborate with co-workers and find a date & time that works best for them to get together, whether it's for a regular meeting, team photo session, celebratory dinner, or Christmas celebration. It's also great for getting feedback on proposed changes that would affect the team.
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OpenText
OpenText LiquidOffice would be most suitable if you engage or already use the large array of OpenText information management solutions; as integrations would be swift. From my experience LiquidOffice has been a successful investment to provide secure eForms from authenticated users. The PDF standalone forms are flexible enough to be opened on any browser or PDF viewer. It is a superb solution to collect and validate information from your audiences.
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Pros
Google
  • Measure the pulse of how our members are feeling (yes/no questions, multiple-choice questions).
  • Learn how students are doing with specific projects (textual-based questions, essay-type answers).
  • Run an election for board members (use of the "other" notation so that people can write in their own choices).
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OpenText
  • Form processes & routing - Makes it very easy at an enterprise level
  • Integration with 3rd party & external forms
  • Automation of forms with less coding making it useful for quick turnarounds
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Cons
Google
  • While it is very intuitive, there are many ways you can fine-tune your survey (such as word limits, counts, etc) and these are not always obvious where those settings are.
  • I would like to see some ways of changing the formatting (and maybe I just haven't explored that yet), ie: colors, set up on the screen.
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OpenText
  • Very old UI
  • Feels like an archaic system
  • Reporting isn't great
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Usability
Google
Relatively simple so that those who are less than familiar with computers can figure it out. User friendly and already embedded with other Google products. Receives an 8 because many features available with Google Surveys are also available with similar, free products on the internet today. Good, but not stellar.
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OpenText
It's easy to use from both ends; form creator and the one filling the surveys. It's easy to view the forms from all browsers with ease. It's also simple to use due to the drag and drop process modelling to configure forms in minutes with smooth scripting and integration capabilities.
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Support Rating
Google
This is by far the only area where I think that there is room for improvement because Google does not respond as fast as I would like them to. We live in a fast-paced world and this is probably the only area where Google can improve on and as a teacher, I find it challenging to wait for a day or two for a response when everything that I am doing in the Google Classroom is running instantly and with no breaks in between.
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OpenText
Not very good especially with its ever increasing feature set. It becomes a little clunky in the beginning. Although most of the features are easy to use, a basic tech support or training module could do wonders for the software
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Alternatives Considered
Google
Google is a quick and easy to use survey analysis tool that allows you to send cheap or free surveys to an audience. In comparison to tools like SurveyMonkey I would have more faith in the Google technology and robustness of sample. As we have Microsoft 365, sometimes Microsoft forms is a preferred internal source of surveying for free and easily analysing the data. For more robust and accurate market research projects, or even just insights that I can trust more, I would recommend a Market Research Provider as they offer a lot more options to target a key audience and you can rely on their data a bit more - it is weighted, nationally representative etc. Companies with their own research panels tend to have greater data quality that you can put more trust in
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OpenText
OpenText LiquidOffice's has a very simple to understand and relatively powerful form builder. The workflow designer is also very easy to pick up and requires users to have minimal training. OpenText Liquid Office does look a lot older than other products in its class though and I feel would benefit from a more fresh and modern design.
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Return on Investment
Google
  • Google Surveys are responded by our customers - dealers, retailers and end users. As it's easy to handle, greater is its adoption and hence it definitely has a good ROI.
  • Employees as internal stakeholders also use it well to drive initiatives & projects within the organization. This enhances their engagement showcasing digital workplace and hence again a good ROI.
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OpenText
  • We collect authenticated data from our users and audiences to improve our services.
  • The surveys give us a better understanding of our markets.
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ScreenShots