TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Vault

    Score9.5 out of 10
    N/AGoogle Vault is an ediscovery and archiving service for messaging and content created through some applications in G Suite. Users can retain, search, and export an organization’s data from select apps with Vault for G Suite Business and Enterprise editions.N/A

    Microsoft Exchange

    Score8.6 out of 10
    N/AMicrosoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A
    Pricing
    Google VaultMicrosoft Exchange
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google VaultMicrosoft Exchange
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google VaultMicrosoft Exchange
    Considered Both Products
    Google
    Chose Google Vault
    It's more intuitive to use.
    Incentivized
    Chose Google Vault
    Veritas Enterprise Vault although the best backup solution present was quite expensive and difficult to implement at an org level. Google Vault is very smooth and easy to implement with orgs already using Google Workspace for business. The only reason for selecting Google …
    Incentivized
    Chose Google Vault
    Google Vault, unlike the above platforms, has an effective Cloud performance which helps save project time and cost, and its analytical functionalities are the best. Managing multiple information through Google Vault is also an easy operation and its data archiving capabilities …
    Incentivized
    Chose Google Vault
    The product is similar offering but it is already well integrated into the other g-suite products that we use. It works really well in terms of searching and indexing documents. Other products seemed more elaborate and were complex to implement and use. Since our use case was …
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    16 Answers
    94%
    Would buy again
    65 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    15 Answers
    97%
    Delivers good value for the price
    63 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    15 Answers
    99%
    Happy with the feature set
    68 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    100%
    Lived up to sales and marketing promises
    46 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    15 Answers
    96%
    Implementation went as expected
    52 Answers
    Features
    Google VaultMicrosoft Exchange
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Google Vault and Microsoft Exchange
    Feature
    Google Vault
    -
    Ratings
    Microsoft Exchange
    7.3
    84 Ratings
    14% below category average
    Anti-malware00 Ratings6.567 Ratings
    Customizability00 Ratings8.079 Ratings
    Data Loss Protection00 Ratings8.368 Ratings
    Threat Detection00 Ratings6.566 Ratings
    Sandboxing00 Ratings7.444 Ratings
    End-to-End Encryption00 Ratings6.667 Ratings
    Management Tools00 Ratings8.080 Ratings
    Best Alternatives
    Google VaultMicrosoft Exchange
    Small Businesses
    Amazon S3 Glacier
    Score9 out of 10
    Zoho Mail
    Score9.2 out of 10
    Medium-sized Companies
    Mimecast Cloud Archive
    Score9.1 out of 10
    Sophos Email
    Score9 out of 10
    Enterprises
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    OpenText Core Email Threat Protection
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google VaultMicrosoft Exchange
    Likelihood to Recommend
    9.0
    (17 ratings)
    9.0
    (102 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (4 ratings)
    Usability
    9.0
    (1 ratings)
    8.5
    (6 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.9
    (12 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Google VaultMicrosoft Exchange
    Likelihood to Recommend
    Google
    Well suited - 1. Quick archival esp in Google workspace apps. Very easy to archive and store important conversations, chats, etc. 2. Search and eDiscovery - Very important feature. Less appropriate - 1. Export - Very limited options and sometimes a cause of concern due to limited options post eDiscovery. 2. Integration - Very limited integration options and leads to the use of multiple alternatives or workspaces. 3. Archival post deletion - No option for this that leads to missing important elements sometimes.
    Incentivized
    Read full review
    Microsoft
    Creating and receiving emails is simple. Managing contacts is a nice feature, especially connecting to Active Directory. Calendar management is also helpful and sharing access to others' calendars for scheduling meetings is useful. And reserving resources such as rooms or equipment is also useful. Personal and shared mailboxes are good features, as well. Tasks are a little lacking, but other than that, the features are thorough.
    Incentivized
    Read full review
    Pros
    Google
    • Archiving - Archiving of emails, chats, etc, Pretty easy to use and have some amazing features wrt to duration, access, etc.
    • Search - Post archival, Google Vault makes it pretty easy to search for relevant content and eDiscovery.
    • Auditing - Workspace manager can easily audit user activities. Helps security at the org level.
    Incentivized
    Read full review
    Microsoft
    • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
    • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
    • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
    • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
    Incentivized
    Read full review
    Cons
    Google
    • More export options are available to the user, specifically allowing exported data to be imported into a new account easily
    • The interface is very basic and easy to use, but the dashboard could show more information to make it more usable
    Incentivized
    Read full review
    Microsoft
    • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
    • Losing data might affect business continuity and rebuilding it can be costly.
    • Security remains a major concern.
    • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
    • Hardware and license costs are high.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    No answers on this topic
    Microsoft
    Email and calendars in a business setting are requirements. And Microsoft continues to be the standard of business applications. Microsoft 365 makes Microsoft Exchange easy to use. Everything is in the cloud. Let Microsoft take care of the hardware, the software, and the security. You just enable your business users with the functionality they need.
    Incentivized
    Read full review
    Usability
    Google
    Using Google Vault is straightforward
    Incentivized
    Read full review
    Microsoft
    Microsoft Exchange has come a long way over the years and has nowhere near the technical overhead required for support as it did back in 2003/2007 and prior. The integrations with Teams, Defender, Sharepoint, Copilot and many other products make it a solid and well-rounded tool used for many day-to-day tasks.
    Incentivized
    Read full review
    Reliability and Availability
    Google
    No answers on this topic
    Microsoft
    Exchange is setup with multiple servers behind load balancers to provide high availability.
    Incentivized
    Read full review
    Performance
    Google
    No answers on this topic
    Microsoft
    I would say it's the best email product I've experienced.
    Incentivized
    Read full review
    Support Rating
    Google
    No answers on this topic
    Microsoft
    We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
    Incentivized
    Read full review
    Implementation Rating
    Google
    No answers on this topic
    Microsoft
    Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    The product is similar offering but it is already well integrated into the other g-suite products that we use. It works really well in terms of searching and indexing documents. Other products seemed more elaborate and were complex to implement and use. Since our use case was rather simpler data backup and retrieval, hence it seemed a good fit to implement
    Incentivized
    Read full review
    Microsoft
    Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
    Incentivized
    Read full review
    Scalability
    Google
    No answers on this topic
    Microsoft
    The only time Exchange has failed us is when we did something to cause the failure.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Positive ROI- able to conveniently store and access files/data that otherwise would not have been as organized. Not only makes my day more efficient but leads to a better client experience.
    • Organized storage.
    • Easy interface once you get used it it- give it about a month.
    Incentivized
    Read full review
    Microsoft
    • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
    • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
    Incentivized
    Read full review
    ScreenShots