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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Jedox

    Score8.8 out of 10
    N/AJedox is a Business Intelligence and Corporate Performance Management solution. According to the vendor, their solution’s unified planning, analysis and reporting empowers decision makers from finance, sales, purchasing and marketing. Additionally, the vendor says this solution helps business users work smarter, streamline business collaboration, and make insight-based decisions with confidence. The vendor also says 1,900 organizations in 127 countries are using Jedox for real-time planning…N/A
    Pricing
    Google VoiceJedox
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Google VoiceJedox
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google VoiceJedox
    Considered Both Products
    Google
    No answer on this topic
    Jedox AG
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    41 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    39 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    27 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    35 Answers
    No answers on this topic
    Features
    Google VoiceJedox
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and Jedox
    Feature
    Google Voice
    5.3
    53 Ratings
    40% below category average
    Jedox
    -
    Ratings
    Hosted PBX6.025 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)3.027 Ratings00 Ratings
    User templates1.419 Ratings00 Ratings
    Call reports7.046 Ratings00 Ratings
    Directory of employee names9.027 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and Jedox
    Feature
    Google Voice
    8.4
    67 Ratings
    2% above category average
    Jedox
    -
    Ratings
    Answering rules8.546 Ratings00 Ratings
    Call recording8.152 Ratings00 Ratings
    Call park6.422 Ratings00 Ratings
    Call screening10.060 Ratings00 Ratings
    Message alerts9.065 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and Jedox
    Feature
    Google Voice
    7.5
    44 Ratings
    6% below category average
    Jedox
    -
    Ratings
    Video conferencing6.022 Ratings00 Ratings
    Audio conferencing8.039 Ratings00 Ratings
    Video screen sharing8.014 Ratings00 Ratings
    Instant messaging8.027 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and Jedox
    Feature
    Google Voice
    7.2
    63 Ratings
    9% below category average
    Jedox
    -
    Ratings
    Mobile app for iOS6.945 Ratings00 Ratings
    Mobile app for Android7.551 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Google Voice and Jedox
    Feature
    Google Voice
    -
    Ratings
    Jedox
    9.1
    4 Ratings
    19% above category average
    Pixel Perfect reports00 Ratings9.14 Ratings
    Customizable dashboards00 Ratings9.14 Ratings
    Report Formatting Templates00 Ratings9.14 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Google Voice and Jedox
    Feature
    Google Voice
    -
    Ratings
    Jedox
    8.3
    3 Ratings
    7% above category average
    Drill-down analysis00 Ratings8.23 Ratings
    Formatting capabilities00 Ratings8.23 Ratings
    Integration with R or other statistical packages00 Ratings8.53 Ratings
    Report sharing and collaboration00 Ratings8.53 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Google Voice and Jedox
    Feature
    Google Voice
    -
    Ratings
    Jedox
    7.9
    3 Ratings
    0% below category average
    Publish to Web00 Ratings8.53 Ratings
    Publish to PDF00 Ratings7.93 Ratings
    Report Versioning00 Ratings7.03 Ratings
    Report Delivery Scheduling00 Ratings8.23 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Google Voice and Jedox
    Feature
    Google Voice
    -
    Ratings
    Jedox
    5.6
    3 Ratings
    27% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings5.93 Ratings
    Location Analytics / Geographic Visualization00 Ratings5.53 Ratings
    Predictive Analytics00 Ratings5.63 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Google Voice and Jedox
    Feature
    Google Voice
    -
    Ratings
    Jedox
    8.8
    3 Ratings
    5% above category average
    Multi-User Support (named login)00 Ratings8.83 Ratings
    Role-Based Security Model00 Ratings8.83 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.83 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Google Voice and Jedox
    Feature
    Google Voice
    -
    Ratings
    Jedox
    7.4
    3 Ratings
    0% above category average
    Responsive Design for Web Access00 Ratings8.53 Ratings
    Mobile Application00 Ratings7.03 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.03 Ratings
    Budgeting, Planning, and Forecasting
    Comparison of Budgeting, Planning, and Forecasting features of Google Voice and Jedox
    Feature
    Google Voice
    -
    Ratings
    Jedox
    8.4
    4 Ratings
    4% above category average
    Long-term financial planning00 Ratings7.04 Ratings
    Financial budgeting00 Ratings9.04 Ratings
    Forecasting00 Ratings9.04 Ratings
    Scenario modeling00 Ratings7.04 Ratings
    Management reporting00 Ratings10.04 Ratings
    Consolidation and Close
    Comparison of Consolidation and Close features of Google Voice and Jedox
    Feature
    Google Voice
    -
    Ratings
    Jedox
    9.5
    3 Ratings
    20% above category average
    Financial data consolidation00 Ratings10.03 Ratings
    Journal entries and reports00 Ratings7.02 Ratings
    Multi-currency management00 Ratings10.02 Ratings
    Intercompany Eliminations00 Ratings10.03 Ratings
    Local and consolidated reporting00 Ratings10.02 Ratings
    Detailed Audit Trails00 Ratings10.02 Ratings
    Financial Reporting and Compliance
    Comparison of Financial Reporting and Compliance features of Google Voice and Jedox
    Feature
    Google Voice
    -
    Ratings
    Jedox
    9.3
    4 Ratings
    13% above category average
    Financial Statement Reporting00 Ratings9.04 Ratings
    Management Reporting00 Ratings9.04 Ratings
    Excel-based Reporting00 Ratings10.04 Ratings
    Automated board and financial reporting00 Ratings9.04 Ratings
    Analytics and Reporting
    Comparison of Analytics and Reporting features of Google Voice and Jedox
    Feature
    Google Voice
    -
    Ratings
    Jedox
    9.7
    4 Ratings
    25% above category average
    Personalized dashboards00 Ratings9.04 Ratings
    Color-coded scorecards00 Ratings10.03 Ratings
    KPIs00 Ratings9.03 Ratings
    Cost and profitability analysis00 Ratings10.03 Ratings
    Key Performance Indicator setting00 Ratings10.03 Ratings
    Benchmarking with external data00 Ratings10.02 Ratings
    Integration
    Comparison of Integration features of Google Voice and Jedox
    Feature
    Google Voice
    -
    Ratings
    Jedox
    9.0
    4 Ratings
    11% above category average
    Flat file integration00 Ratings9.04 Ratings
    Excel data integration00 Ratings9.04 Ratings
    Direct links to 3rd-party data sources00 Ratings9.04 Ratings
    Best Alternatives
    Google VoiceJedox
    Small Businesses
    CallFire
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    IBM Planning Analytics
    Score8.5 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Oracle Fusion Cloud Enterprise Performance Management
    Score7.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google VoiceJedox
    Likelihood to Recommend
    7.5
    (73 ratings)
    9.0
    (8 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    9.0
    (3 ratings)
    Usability
    8.0
    (11 ratings)
    9.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (2 ratings)
    Support Rating
    7.0
    (35 ratings)
    9.0
    (3 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    9.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    6.7
    (7 ratings)
    Data Sources
    -
    (0 ratings)
    8.9
    (7 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    4.0
    (2 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Google VoiceJedox
    Likelihood to Recommend
    Google
    I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
    Incentivized
    Read full review
    Jedox AG
    Best suited for financial consolidation and / or as a highly customized and compact EPM / BI solution (up to 100 CCU) with individual workflows, planning and reporting functionalities, with moderate number of users (no restrictions for any industry, all industries are covered well). It also has advanced reporting & data analysis requirements and provides an integration and reporting layer of imported data from different external systems (via ETL). It can help with migrating your legacy Excel-based business models to the Web. It is not well suited for Enterprise BI applications with expecting >500 CCU (users at the same time working with the system) - this may cause serious performance issues, as all data is kept in RAM. Jedox is also less suited for applications with heavy document management requirements (document management is not an out of the box functionality in Jedox and rather requires custom development through custom widgets etc.).
    Read full review
    Pros
    Google
    • Google Voice has been great for setting up additional phone lines and numbers.
    • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
    • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
    Incentivized
    Read full review
    Jedox AG
    • Using the Excel add-in means that our team was almost instantly productive, being able to use a familiar interface to present and manipulate data.
    • Allows us to quickly do analysis and comparison of current and historic data.
    • Really good to produce meaningful management reporting that can be adapted responsively to business requirements.
    • Implementing Jedox in our budget cycle dramatically reduced the time and complexity of the process, while making it more transparent.
    Incentivized
    Read full review
    Cons
    Google
    • There has not been much innovation since the initial release.
    • It doesn't handle SMS well.
    • It does not natively integrate with CRM without legacy complication
    • It is not supported by Google as it once was
    • Call Recording is non-existent
    • Call-Tree or Virtual Auto-Attendant needs are not available
    Incentivized
    Read full review
    Jedox AG
    • Diversity. Jedox can be applied to many different use cases from small to large deployments and from budgeting to enterprise class BI solutions. But rarely is one tool able to fulfill all of these requirements in one organisation. This value proposition can be complicated for prospective users.
    • Awareness. Jedox punches above its weight in capability and scalability, but not enough people have heard about it and therefore procurement processes can be drawn out as a result.
    Read full review
    Likelihood to Renew
    Google
    Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
    Incentivized
    Read full review
    Jedox AG
    For a period of 5 years all our customers using Jedox have renewed their licenses.
    Read full review
    Usability
    Google
    I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
    Incentivized
    Read full review
    Jedox AG
    To me Jedox deserves 10/10 because it is a consistent one-in-all platform with a modern look and feel. It is intuitive to use and allows you to make intuitive applications integrating traditional business intelligence with performance management functionality. It certainly has a short
    learning curve, especially for those that are familiar with MS Excel. An example: I've lost count but Jedox it is available in more than 25 languages. Another: Jedox does not require programming skills... it is developed to be used by the business.
    Read full review
    Reliability and Availability
    Google
    No answers on this topic
    Jedox AG
    Jedox has
    very few bugs. Reports are available through an Excel add-in, the web and/or
    mobile device (IOS/Android). In my opinion, availability also means high
    performance, not having to wait for the system to give you the required reports,
    analysis, dashboards instantly.
    Read full review
    Performance
    Google
    No answers on this topic
    Jedox AG
    Jedox is the fastest OLAP tool on the market. It can use GPU cards to increase performance even more
    Read full review
    Support Rating
    Google
    They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
    Incentivized
    Read full review
    Jedox AG
    Jedox support in general is a professional and fast responding team. An easy-to-use ticketing system is in place. Bug-related questions are solved fast (responses come usually in a few hours after the question), but some questions / tickets, that are not Jedox-related bugs (for example some advanced questions about Jedox functionality), may be forwarded to Application Management team for further processing and then it may take several days or even weeks to get a response here -> there is room for improvement here.
    Read full review
    Implementation Rating
    Google
    It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
    Incentivized
    Read full review
    Jedox AG
    The implementation of SSO, SAML Authentication, HTTPS, Server splitting (Frontend / Backend servers) could be more standardized and made more user friendly to set up (e.g. via setup guide). Otherwise the implementation of Jedox is quick and simple when compared to other similar technologies.
    Read full review
    Alternatives Considered
    Google
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
    Incentivized
    Read full review
    Jedox AG
    Calumo is similar product to Jedox. I have used it extensively in my previous role. It was a major contender when we evaluated a BI platform for NIDA. Calumo is a great product as well and it was a very close call. Where we found Jedox to be a better fit for NIDA was the ability to prepare dynamic reports with ease without the need to learn MDX which was used extensively by Calumo to make dynamic reports which expand or shrink based on the underlying data. Another major benefit we saw in Jedox was the whole ETL process could be managed within Jedox instead of doing it in SQL server which negates having a dedicated SQL specialist role when the scale expands.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
    Read full review
    Jedox AG
    No answers on this topic
    Scalability
    Google
    No answers on this topic
    Jedox AG
    Scalability is often another word for speed. Given enough data, enough users or enough calculations, the tool becomes slower and slower. You will find that Jedox has a very high performance that can even be increased by the use of grafical cards. Other thaen that it does not only offer BI (looking back based on historical ERP data) but also allows you to look forward through integrated budgetting, planning, forecasting, workflow and collaboration. Not easy to find a tool that can support so much business functionality. So, also pretty scalable in that respect.
    Read full review
    Professional Services
    Google
    It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
    Read full review
    Jedox AG
    No answers on this topic
    Return on Investment
    Google
    • Cost for Google Voice is stellar, starting at $10/mo per user.
    • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
    • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
    • The cell phone app is reliable and easy to deploy.
    Incentivized
    Read full review
    Jedox AG
    • Financial budgeting and Forecasting are done in a centralized fashion in Jedox now instead of a decentralized excel based approach. A lot of cost savings and improved reliability
    • Easy to use self-help Dashboards and detailed reports
    • Web-based reporting instead of excel based
    Incentivized
    Read full review
    ScreenShots

    Jedox Screenshots

    Screenshot of Management Dashboard with Google Maps WidgetScreenshot of ABC Analysis (Procurement)Screenshot of Executive Sales ReviewScreenshot of Finance DashboardScreenshot of Sales DashboardScreenshot of Start