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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    LiveWebinar

    Score9 out of 10
    N/ALiveWebinar is a cloud-based tool that helps users manage online webinars, meetings, training, live streaming, chats, screen sharing, social media broadcasting and high definition (HD) recording via web browsers. It is a customizable solution that allows users to change logos, room colors, and design layouts, as well as create personalized registration forms to match their business's brand identity, and control email delivery and report designs. LiveWebinar allows users to broadcast…

    $17.99

    per month per user

    Pricing
    Google VoiceLiveWebinar
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Google VoiceLiveWebinar
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Google VoiceLiveWebinar
    Considered Both Products
    Google
    No answer on this topic
    RTCLab
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    41 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    39 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    27 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    35 Answers
    No answers on this topic
    Features
    Google VoiceLiveWebinar
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and LiveWebinar
    Feature
    Google Voice
    5.3
    53 Ratings
    40% below category average
    LiveWebinar
    -
    Ratings
    Hosted PBX6.025 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)3.027 Ratings00 Ratings
    User templates1.419 Ratings00 Ratings
    Call reports7.046 Ratings00 Ratings
    Directory of employee names9.027 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and LiveWebinar
    Feature
    Google Voice
    8.4
    67 Ratings
    2% above category average
    LiveWebinar
    -
    Ratings
    Answering rules8.546 Ratings00 Ratings
    Call recording8.152 Ratings00 Ratings
    Call park6.422 Ratings00 Ratings
    Call screening10.060 Ratings00 Ratings
    Message alerts9.065 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and LiveWebinar
    Feature
    Google Voice
    7.5
    44 Ratings
    6% below category average
    LiveWebinar
    -
    Ratings
    Video conferencing6.022 Ratings00 Ratings
    Audio conferencing8.039 Ratings00 Ratings
    Video screen sharing8.014 Ratings00 Ratings
    Instant messaging8.027 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and LiveWebinar
    Feature
    Google Voice
    7.2
    63 Ratings
    9% below category average
    LiveWebinar
    -
    Ratings
    Mobile app for iOS6.945 Ratings00 Ratings
    Mobile app for Android7.451 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Google Voice and LiveWebinar
    Feature
    Google Voice
    -
    Ratings
    LiveWebinar
    7.3
    3 Ratings
    5% below category average
    Dashboards00 Ratings6.72 Ratings
    Data exportability00 Ratings8.01 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Google Voice and LiveWebinar
    Feature
    Google Voice
    -
    Ratings
    LiveWebinar
    9.0
    3 Ratings
    10% above category average
    High quality audio00 Ratings10.03 Ratings
    Mobile support00 Ratings8.03 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Google Voice and LiveWebinar
    Feature
    Google Voice
    -
    Ratings
    LiveWebinar
    9.0
    3 Ratings
    10% above category average
    Calendar integration00 Ratings9.01 Ratings
    Record meetings / events00 Ratings9.03 Ratings
    Slideshows00 Ratings9.03 Ratings
    Event registration00 Ratings9.02 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Google Voice and LiveWebinar
    Feature
    Google Voice
    -
    Ratings
    LiveWebinar
    8.5
    3 Ratings
    1% above category average
    Audience polling00 Ratings8.02 Ratings
    Q&A00 Ratings9.03 Ratings
    Online Events Security
    Comparison of Online Events Security features of Google Voice and LiveWebinar
    Feature
    Google Voice
    -
    Ratings
    LiveWebinar
    8.5
    2 Ratings
    2% above category average
    Participant roles & permissions00 Ratings8.02 Ratings
    Confidential attendee list00 Ratings9.01 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Google Voice and LiveWebinar
    Feature
    Google Voice
    -
    Ratings
    LiveWebinar
    8.5
    3 Ratings
    7% above category average
    Branding options00 Ratings9.03 Ratings
    Integration to Marketing Automation00 Ratings8.03 Ratings
    Best Alternatives
    Google VoiceLiveWebinar
    Small Businesses
    CallFire
    Score9.7 out of 10
    GoTo Webinar
    Score8.6 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Webex Webinars
    Score9 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    BlueJeans Events (discontinued)
    Score2.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google VoiceLiveWebinar
    Likelihood to Recommend
    7.5
    (73 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (11 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.0
    (35 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google VoiceLiveWebinar
    Likelihood to Recommend
    Google
    I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
    Incentivized
    Read full review
    RTCLab
    LiveWebinar is best for individuals holding quick meetings or daily scheduled events. Having friction less meetings for teams which does not require prior app installation or setup makes this the perfect webinar platform for persons with techphobia. Schedule, Send, and Start the meeting. There's even built in surveys and tests which makes the meeting or event more engaging and interactive. Unfortunately for multi-day events, it is very hard to use LiveWebinar for this purpose. Let's say for virtual conferences which has defined dates and times for each session, LiveWebinar won't fit this purpose, or at least, it is very hard to execute this scenario using the platform.
    Incentivized
    Read full review
    Pros
    Google
    • Google Voice has been great for setting up additional phone lines and numbers.
    • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
    • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
    Incentivized
    Read full review
    RTCLab
    • Let's you create dedicated (permanent) meeting rooms for recurring meetings/training.
    • Easy overview of all past events/webinars.
    • Branding of a meeting room with company logo possible.
    • Lots of features that make the meeting more professional.
    • No need to install software to connect to a webinar.
    Incentivized
    Read full review
    Cons
    Google
    • There has not been much innovation since the initial release.
    • It doesn't handle SMS well.
    • It does not natively integrate with CRM without legacy complication
    • It is not supported by Google as it once was
    • Call Recording is non-existent
    • Call-Tree or Virtual Auto-Attendant needs are not available
    Incentivized
    Read full review
    RTCLab
    • Connectivity and streaming are not always reliable and a webpage needs to be reloaded.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
    Incentivized
    Read full review
    RTCLab
    Absolutely love the features of Livewebinar and it's probably the most advanced Live webinar solution that I have used. Even with the absence of a native mobile app, the platform is useable on mobile or tablet screen sizes. There's no noticeable lags during the presentation and users find it easy to use and navigate during the presentations / webinars.
    Incentivized
    Read full review
    Usability
    Google
    I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
    Incentivized
    Read full review
    RTCLab
    LiveWebinar is an all in one solution for daily meetings and events. I made it a 9 as it is almost perfect in its current form. However, there were some reported issues on mobile connectivity as there is no native app of LiveWebinar for both iOS and Android. Moreover, I'm hoping that LiveWebinar could connect to my Google, Outlook, or iCal calendar to synch events regularly. I'd love to see my calendar inside LiveWebinar which makes it to the top of the feature wishlist for this platform. Further, if LiveWebinar is able to handle multiple day events or meetings with just a few clicks, that would make this platform, a 11/10 rating!
    Incentivized
    Read full review
    Support Rating
    Google
    They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
    Incentivized
    Read full review
    RTCLab
    Customer support of LiveWebinar is top notch. They are available almost 24x7x365. I rarely wait for the next response and given that people are not suppose to work on holidays or weekends, their support agents are always there to lend a helping hand. The responses are spot on. It's not that I need help with platform having some issues or anything, but for general account questions, they quickly respond to each and every query I raise over to support. Definitely one of the best things with LiveWebinar.
    Incentivized
    Read full review
    Implementation Rating
    Google
    It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
    Incentivized
    Read full review
    RTCLab
    No answers on this topic
    Alternatives Considered
    Google
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
    Incentivized
    Read full review
    RTCLab
    • Lower cost of ownership
    • Same or superior features
    • No additional software needs to be installed to join the meeting since everybody has already a web browser.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
    Read full review
    RTCLab
    No answers on this topic
    Professional Services
    Google
    It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
    Read full review
    RTCLab
    No answers on this topic
    Return on Investment
    Google
    • Cost for Google Voice is stellar, starting at $10/mo per user.
    • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
    • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
    • The cell phone app is reliable and easy to deploy.
    Incentivized
    Read full review
    RTCLab
    • LiveWebinar has made coordinating schedules for training easier.
    Incentivized
    Read full review
    ScreenShots

    LiveWebinar Screenshots

    Screenshot of live streamingScreenshot of LiveWebinar brandingScreenshot of Room view on laptop and mobileScreenshot of Room view with live chat and participantsScreenshot of Room view YouTube PlayerScreenshot of User panel - registration forms + automation